Courtesy Ford Lincoln

Brutal end of lease buyout process When I wouldn't "cave" to the sales tactics and pursued my right to buyout my leased truck, all communication stopped. (Up to that point, I couldn't g When I wouldn't "cave" to the sales tactics and pursued my right to buyout my leased truck, all communication stopped. (Up to that point, I couldn't get them to stop calling me about a new lease) I spent a week, sending 3-4 emails, and leaving 3 phone messages to get the process moving. Not until I phoned Ford Credit and explained the situation did I get a call back.(And there was certainly no apology or even an attempt to explain the week long silence). By then my end of lease date was past, and it was suggested I would now have to pay interest! Laughable! I cannot explain how it went so badly, other than it appears Mr.Stevens was sulking about the deal he couldn't make. It was very unprofessional and frustrating....we will never go back to Courtesy Ford again. More

Satisfied Dee was very polite and professional. Very knowledgable and always has a smile. I would highly recommend him when looking for new or used vehicle. Dee was very polite and professional. Very knowledgable and always has a smile. I would highly recommend him when looking for new or used vehicle. More

Very Satisfied I have being dealing with Alex Tapia for a few years, he has been very polite and professional. He also is very knowledgable. Awesome guy. I have being dealing with Alex Tapia for a few years, he has been very polite and professional. He also is very knowledgable. Awesome guy. More

Very positive experience! We have been dealing with Courtesy Ford for a number of years. With our recent purchase we worked with Dee Menon and George Anderson. Dee was knowle We have been dealing with Courtesy Ford for a number of years. With our recent purchase we worked with Dee Menon and George Anderson. Dee was knowledgeable, very enthusiastic and spent a lot of time with us. George was patient and provided thorough explanations. We had a very positive experience and we are very happy with our new vehicle! More

Excellent Service I just purchased a 2015 ford focus from this dealership and had a great experience. Lynn made the process much less stressful by providing multiple op I just purchased a 2015 ford focus from this dealership and had a great experience. Lynn made the process much less stressful by providing multiple options without overwhelming me. He also made purchasing process much easier and went over every aspect of the car with me so that I really felt that I knew the car when I left the dealership. Matt was also amazing when it came to going over financing options for me. I will definitely be coming back in the future. More

Great Sales experience Lynn Davies, a sales professional with years of experience, was excellent in explaining all aspects of the Edge that we purchased. The sales process w Lynn Davies, a sales professional with years of experience, was excellent in explaining all aspects of the Edge that we purchased. The sales process went smoothly and we were very happy with our purchase. More

New Truck From Old Truck I recently had to go back to Courtesy Ford Lincoln when I encountered some major issues with my 2016 F150. The staff and general manager went above an I recently had to go back to Courtesy Ford Lincoln when I encountered some major issues with my 2016 F150. The staff and general manager went above and beyond to help me get out of my old truck and into a new one. Thanks to Dan Bee my awesome sales rep I had, he got me into a 2017 F150 with a mustang 5.0 litre V8. this truck is awesome. so much more truck then I ever could have asked for. the dealership didn't have to help me when they did. If I could I would do it all over again because they took good care of me. I would recommend the team at Courtesy Ford Lincoln and Dan Bee as my sales representative. More

Thunder Roll! I have been dealing with Courtesy Ford for quite a while and have enjoyed dealing with Kenny Haynes. Kenny goes the extra mile every time! I trust I have been dealing with Courtesy Ford for quite a while and have enjoyed dealing with Kenny Haynes. Kenny goes the extra mile every time! I trust his judgment and will continue to deal with him. More

Great service, always! This is my fifth vehicle through Courtesy and Gary Flounders. He has always provided a no nonsense approach for me and made it a pleasurable buying e This is my fifth vehicle through Courtesy and Gary Flounders. He has always provided a no nonsense approach for me and made it a pleasurable buying experience. Thank you Gary. More

Excellent customer service Moe was very helpful and found me exactly what I was looking for. Everyone at the dealer shop was very friendly with great customer service Moe was very helpful and found me exactly what I was looking for. Everyone at the dealer shop was very friendly with great customer service More