Courtesy Ford Lincoln

professional, personable, overall fantastic experience Have purchased multiple vehicles from this dealership. Received exceptional service from Kenny Haynes who we consider our family's personal salespers Have purchased multiple vehicles from this dealership. Received exceptional service from Kenny Haynes who we consider our family's personal salesperson. He has always had our best interest at heart and has been very responsive to our needs over the years. Whole dealership has always provided a great experience, from oil changes to purchases. Have recommended them repeatedly to other family and friends. More

Excellent customer service and satisfaction Luis and his staff were incredibly welcoming. They helped me find the vehicle I was looking for, with the precise features for my purposes. Luis was g Luis and his staff were incredibly welcoming. They helped me find the vehicle I was looking for, with the precise features for my purposes. Luis was genuine, honest, funny, and personable. He dedicated his services to helping me while I was there, but also checking up on me the following days and weeks. Although he is extremely busy day to day, he still finds the time to answer any questions or concerns, and to just simply check in. I highly recommend visiting Luis at Courtesy Ford Lincoln the next time you're searching for a vehicle. I promise you won't be disappointed! More

"Always Professional" J.D. Always a pleasure to deal with Mark who takes his time to explain thoroughly the details of the vehicle you are buying. Thank you Mark. Always a pleasure to deal with Mark who takes his time to explain thoroughly the details of the vehicle you are buying. Thank you Mark. More

Great experience I have had nothing but problems with a different ford dealership in London with our lease. Luis whom didn't know us was the only person that went abov I have had nothing but problems with a different ford dealership in London with our lease. Luis whom didn't know us was the only person that went above and beyond to help us in trying to get someone to take over our lease. Things that other people did in 1 month (paperwork) took him a weekend!!! We are soo greatful to have met someone like him and recommend him to everyone ! Hands down best guy to deal with :) More

Friendly and respectful Buying my first Lincoln from Kenny was such a fun experience. Everything was explained to me and the cars at this Dealership were all so beautiful an Buying my first Lincoln from Kenny was such a fun experience. Everything was explained to me and the cars at this Dealership were all so beautiful and exiting to look at! Ken was very professional and personal!! Will be seeing him again for my next Lincoln!!!! More

Alex and the sales team. I have dealt with Alex as well as the other members of the service team at Courtesy, and they have always been helpful, knowledgeable, and friendly! I have dealt with Alex as well as the other members of the service team at Courtesy, and they have always been helpful, knowledgeable, and friendly! You are a person and a customer, not just a number in line! Even if I am just in to ask a question about my vehicle with the sales/finance team, and I run into Alex, he always asks how I am doing and we chat a little about how things are going. This is the type of effort that makes my experience there one that I can look forward to and feel welcomed! He always has a huge smile on his face! More

Always great experience I have been dealing with courtesy ford for a little over two years ,and I always have great experience . Today I brought my 2014 ford forcus in for s I have been dealing with courtesy ford for a little over two years ,and I always have great experience . Today I brought my 2014 ford forcus in for service ,while I was there I look at some vehicles an I have now come to terms that I will be now upgrading my focus to a 2016 explorer after speaking with peter rousom. He has giving me great information and I will be up to upgrade mid year. More

Peter knows what the customer is looking for. I have dealt with Peter for 3 pickup trucks now and I have found him to be extremely attentive to what am I am looking for with my next purchase, beca I have dealt with Peter for 3 pickup trucks now and I have found him to be extremely attentive to what am I am looking for with my next purchase, because of this I have recommended him to friends and family looking to purchase another vehicle. He is very knowledgeable about the process of purchasing a vehicle from the start to the finish of the vehicle, I would not hesitate to see him again in the future if I am in need of another truck. More

Great Dealership Always friendly people in this dealership,and very helpful even if you are waiting for a particular salesperson,they wont interfere but will make sure Always friendly people in this dealership,and very helpful even if you are waiting for a particular salesperson,they wont interfere but will make sure you are looked after. I find this the best dealer around London and I've dealt with the other ones and they just don't have that friendly quality that Courtesy shows. More

Repeat Customer-Friendy and Experienced Staff We purchased my 2009 Lincoln MKX from Kenny Haynes almost four years ago now. After much conversation my Husband and I decided it was time to trade i We purchased my 2009 Lincoln MKX from Kenny Haynes almost four years ago now. After much conversation my Husband and I decided it was time to trade it in, so we went to see Kenny. He was extremely helpful in assisting us in figuring out what was going to be the best fit for our needs. We were able to come to a fair agreement of the value of the trade in and Kenny presented us with several options in which we might want to explore, based on his knowledge and experience of the business. He ensured that we were both comfortable and happy with our decision to lease our 2016 Ford Focus. Mat Armstrong also took time to discuss everything we needed to know and helped make our experience worry free. Thanks so much to you both:) More