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Courtesy Ford Lincoln

London, ON

4.9
4,546 Reviews
Courtesy Ford Lincoln offers many automotive products and services to our London area customers. From quality new Ford vehicles to used cars, we know anyone looking for a vehicle near London will likely find what they want at our dealership. We carry a comprehensive line of Ford vehicles, including the C-Max, Fiesta, Focus, Fusion, and Mustang making us a good choice as your London Ford car dealer. Our services include trusted Ford car repair, original Ford auto parts, and auto financing to help our customers purchase the car of their dreams. Call Courtesy Ford Lincoln or come visit us in person. We're convenient to London, ON and located at 684 Wharncliffe Rd S. and look forward to helping you with your automotive needs.
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684 Wharncliffe Rd S

London, ON

N6J 2N4

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Showing 4,546 reviews

October 05, 2017

Great service I have purchased 4 cars from Peter and I have always been very happy with the level of service and respect given I would not hesitate in recomemend More

by Gatorman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Rousom
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Cornet
October 03, 2017

bought a used lincoln I bought a used lincoln from this dealership, was advised it was going to me cleaned and re-conditioned. You get the car as you see it, they didn't More

by lincoln
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kenny Haynes
Oct 03, 2017 -

Courtesy Ford Lincoln responded

I am so sorry that your experience did not meet your expectations. I am glad that you have brought these items to my attention. We certainly value our Lincoln customers and strive to provide them a high level of satisfaction. Please accept my apologies that these items were overlooked. It would be my pleasure to see that they are taken care of. Can you provide me with your name and contact info so I can arrange for them to be looked after. Sincerely, Mark Stevens General Manager

Oct 05, 2017 -

lincoln responded

you can contact me at 519 424-4848. I returned the car once already and they still never cleaned any of the door panels which are just filthy and when the used car manager seen I had a portable GPS in the car he hold me the car has one and I mentioned to him I can't use it because it doesn't work. In stead of fixing it when you had my car there for 3 days fixing the other issues he told me to go to the internet with my media card and up date it..... Well that is all fine and dandy if your computer has a slot for you to update those sim cards, mine doesn't and that would upload new maps which it needs but the big problem is that the location is about 200 meters out so now its telling me to turn down the wrong streets or shows me driving off road and says Im not on route. I have only driven the car about 10 times now and once I was driving down the 401 and the cruise won't work-said adaptive cruise not enabled or something like that and it won't even let me switch to normal cruise.

September 30, 2017

Great Experience I have been a customer with Courtesy Ford for several years now. Fantastic staff and always treated great on each and every visit to the dealership. More

by Thomas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Doe
September 29, 2017

Great Sales and Service Gary made purchasing a vehicle very pleasant, seamless and personal. The staff members are very helpful and courteous. I purchased my previous vehic More

by lucy123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Flonders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Armstrong
September 29, 2017

Excellent Experience Brian and the other employees I met were very helpful and professional towards my wife and I. The experience was very comfortable and Bryan went out More

by Chris Crisante
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2017

Amazing Salesman Kenny Haynes was extremely helpful, knowledgable and had overall great customer service. He has sold many cars to my family and I and makes the stress More

by Alycia1995
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Tapia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Haynes, Kyle Cornet, Scott Lombardi
September 28, 2017

Excellent as always! Peter has always provided my family and I with the best sale service we could ask for! Always pleasant and goes out if his way to make sure we are 100 More

by Danielle
Recommend Dealer
Yes
Employees Worked With
Peter Rousom
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2017

Right vehicle at the right price Mike went above and beyond to help get me in the new Ford Edge that was right for me. A no pressure honest man that listen to my needs and wants in a More

by Shane2017Edge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Oliver
September 27, 2017

Love my truck Just wanted to say thanks for all the great service . Everyone at courtesy treated me fantastic. And I absolutely love my new truck . Thank you More

by Joe Cap
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Stevens
September 27, 2017

Great salesmen Bryan is a top notch down to earth sales men, I went in with no intention to trade in my car, and I walked away with a brand new pick up and a smile o More

by ChadwickDoran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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