![](https://dealerrater.ca/ncdn/s/12.20240619.137/Graphics/icons/close-x-orange.png)
Courtesy Ford Lincoln
London, ON
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,317 reviews
Exceptional Service by Brandon Flonders We have had the pleasure of dealing with Brandon for years and I can say that we wouldn’t deal with anyone else at Courtesy Ford. The needs of our lif We have had the pleasure of dealing with Brandon for years and I can say that we wouldn’t deal with anyone else at Courtesy Ford. The needs of our life have changed several times over the years and he has always been very helpful, attentive to our needs and would always do right by us. If you are in search of a good vehicle and a great person to help you with your purchase, he is your man. Thank you again for helping us with our current purchase. We couldn’t be happier! More
Brandon has made car buying comfortable again Brandon has been instrumental for our continued loyalty to purchase our family vehicles from Courtesy Ford. His ability to understand our needs an Brandon has been instrumental for our continued loyalty to purchase our family vehicles from Courtesy Ford. His ability to understand our needs and his unwavering attention to customer service and satisfaction has ensured we always received true value during these important vehicle decisions. He has always been respectful and responsive to my wife and me. I would highly recommend Brandon to anyone who is currently looking to purchasing a new vehicle. Rob More
Awesome Dealership This is my 2nd time coming to this awesome dealership and it was again a very welcoming customer experience. Salesman Moe Elie couldnt have made it mo This is my 2nd time coming to this awesome dealership and it was again a very welcoming customer experience. Salesman Moe Elie couldnt have made it more pleasant. many thanks to Adel for getting me the financing and Billy Eansor for getting me a great deal on my new 2016 Ford Edge Titanium. My wife and I will be coming back when we will be looking for our next vehicle. Many Thanks again to all for the great deal and your customer friendly approach couldnt be more happy. Looking forward to coming to pick it up. More
3 days for 4 hours work my 2017 Escape was recently in for a check engine light (that turned out to be a wastegate sensor) and an oil change. After having my truck for 8 hour my 2017 Escape was recently in for a check engine light (that turned out to be a wastegate sensor) and an oil change. After having my truck for 8 hours I was called and told the vehicle needed to come back because the "engine tech" wasn't available to do the work (??). I was rebooked, and went home to look up the job that needed to be done, the job look fairly simple, and if the vehicle wasn't under warranty I probably would have done it myself, various website quote it as a 3 hour job. My vehicle came back in, and I was called at 10:05 in the morning, and I expected to hear that the vehicle was finished. I was instead informed that they needed to order the part?? I find it strange that the computer diagnostic indicates which part is the failure, yet they seemed to not understand that the part would be needed for the repair. When I questioned ALEX about this he claimed that they needed to run a diagnostic to find out, When I told him that wasn't true, and that I knew what they needed, and that it was a simple repair, he became aggressive and argumental. so my truck had to stay for a 3rd day. On the 3rd day I received a voicemail at 9:55 that the vehicle was finished (it really was a simple 3 hour job). I had to work late, and when I tried for over an hour to speak with someone in service. When I finally got through at 6:45, the two employees who were there bent over backwards to get a shuttle to pick me up (ALEX didn't put me on a pickup list). These 2 women, and the driver who stayed late to come get me are the only bright spot in this stain. More
Wonderful experience with Courtesy ford This is my third time working with Moe. My three customers from Korea say that the quality and price are satisfactory. If more customers arrive, I wil This is my third time working with Moe. My three customers from Korea say that the quality and price are satisfactory. If more customers arrive, I will continue to work with Moe. Thank you. More
Welcoming, excellent, honest Very friendly and knowledgeable about the products. Was very welcoming and not pushy. Alban was also very caring by following up in our conversation. Very friendly and knowledgeable about the products. Was very welcoming and not pushy. Alban was also very caring by following up in our conversation. Great customer experience overal More
Great experience Customer service was out of this world. All of my needs were met in finding a car and the dealer went over and above to satisfy and made sure I left h Customer service was out of this world. All of my needs were met in finding a car and the dealer went over and above to satisfy and made sure I left happy with my purchase. I’d be more than happy to recommend to anyone looking to buy a car in the foreseeable future. More
Fast nice people Trying out a new thing he was helpful and got things done fast had time when we had time with our busy schedule and with our family that was very help Trying out a new thing he was helpful and got things done fast had time when we had time with our busy schedule and with our family that was very helpful More
Awesome service Zach was so helpful, friendly, and knowledgeable ! Very positive experience, stress free. We traded in and are now leasing a Ford Escape. We love our Zach was so helpful, friendly, and knowledgeable ! Very positive experience, stress free. We traded in and are now leasing a Ford Escape. We love our new ride! More
Excelent service!! Great service provided. This is my first car here in Canada and I’m glad I had bought in Courtesy Ford Lincoln, specially with the professional servic Great service provided. This is my first car here in Canada and I’m glad I had bought in Courtesy Ford Lincoln, specially with the professional service provided by Moe. 100% recommended More