Courtesy Ford Lincoln
London, ON
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 4,411 reviews
Service Manager, Will Taylor, went above and beyond to assist my effort to get my car back on the road .....including a loaner! assist my effort to get my car back on the road .....including a loaner! More
Friendly, courteous staff! ! My truck was serviced quickly and I got a free car wash! This is why I’m on my 5th vehicle with them, the service is always excellent! Thanks!! ! My truck was serviced quickly and I got a free car wash! This is why I’m on my 5th vehicle with them, the service is always excellent! Thanks!! More
Service staff is polite and explains what needs to be done. Service is done in a timely manner. They'll provide a ride if needed. Sales staff are fair too. done. Service is done in a timely manner. They'll provide a ride if needed. Sales staff are fair too. More
Knowledgeable, honest and always make it an easy experience. Exceptional service dealing with Will Taylor on my last visit, always happy to recommend their team. experience. Exceptional service dealing with Will Taylor on my last visit, always happy to recommend their team. More
I recently had my vehicle serviced at Courtesy Ford and Will Taylor was an absolute pleasure to deal with. We was professional, knowledgeable and made the sometimes uncomfortable experience a joy. Keep up Will Taylor was an absolute pleasure to deal with. We was professional, knowledgeable and made the sometimes uncomfortable experience a joy. Keep up the amazing work Will. More
Always receive quick and efficient service. My vehicle is always diagnosed properly and fixed the first time. I never have to return. Staff are courteous and friendly. My vehicle is always diagnosed properly and fixed the first time. I never have to return. Staff are courteous and friendly. More
Always a five star experience at Coutesy! The staff are always willing to go the extra mile and answer any and all questions. The staff are always willing to go the extra mile and answer any and all questions. More
Alex is always helpful and professional. He is knowledgeable and has always made sure that my last 3 Fords have been maintained appropriately every time. Thanks Alex! He is knowledgeable and has always made sure that my last 3 Fords have been maintained appropriately every time. Thanks Alex! More
Excellent service each time I’m in! Thanks to Will and his staff for excellence! I know I can always count on this amazing group! Thanks to Will and his staff for excellence! I know I can always count on this amazing group! More
Steer clear of this place. . New Lincoln and trouble from day 1. Multiple electrical issues, Lincoln way App didn't work,kept getting notices "deep sleep mode:, remote features . New Lincoln and trouble from day 1. Multiple electrical issues, Lincoln way App didn't work,kept getting notices "deep sleep mode:, remote features not available.. Welcome lighting didn't work, hatch wouldn't open, seat wouldn't come back to position, auto hold not working, crash avoidance not working or would come on 2 minutes after someone pulled out in front of you, Car in many times for 2 weeks at a time and come back nothing fixed. Took many videos of things not working, have many texts and e-mails about all these issues. The service department said they didn't know what is wrong and dealership wanted to buy car back. They couldn't fix it?? Lincoln Canada was no help, they said to keep taking car back to dealership to be fixed?? Dealership said they couldn't fix it. Nobody from the service department all the way to the top tell the truth.. Texts,e-mails etc.. Check your paper work, they charged me for a used car warranty?? It is a new Lincoln, 2 charges on there I had to get refunded for. I don't know what a person would do if they had financed a car there. You would be stuck. I traded it and lost a ton of money but the car wasn't safe. Back to the imports and never a domestic hunk of junk Lincoln again. That was another thing, they didn't want me to pay cash?? To finance it.. I had to get in touch with Meghan to pay cash?? What a place. If you have to buy a Lincoln at least find a dealership that has the ability to fix these things. Courtesy Lincoln hasn't a clue, again - texts,emails etc.. Good luck and good riddance. More