Charlesglen Toyota

very professional and they delivered on all commitments ! We searched for vehicles in September/October 2016 and decided to order a new 2017 Toyota Sequoia Platinum to arrive at the end of March. What made th We searched for vehicles in September/October 2016 and decided to order a new 2017 Toyota Sequoia Platinum to arrive at the end of March. What made this more challenging was our travel away from Canada for the winter. We met Sean Nixon at Charlesglen Toyota and were impressed by his knowledge and professional approach. Sean helped us make an offer to purchase in early December ( using email ) with strict conditions that the vehicle be delivered on a specific date when we returned! After the deal was accepted Sean kept us informed as the vehicle went into production, was finished being assembled and then tracked it through shipment to the dealer. We arrived back in Canada and proceeded to pick up our vehicle the next day as agreed in our purchase agreement. We really enjoy our Toyota and felt very comfortable working with Sean and Charlesglen Toyota. More

Great Experience! I'm glad I decided to buy my first brand new vehicle at Charlesglen Toyota! Having driven my previous vehicle, a 2002 Toyota Camry, for 6 years, I kne I'm glad I decided to buy my first brand new vehicle at Charlesglen Toyota! Having driven my previous vehicle, a 2002 Toyota Camry, for 6 years, I knew it was time for a new car. I made an appointment with Mike, and it was the best decision I could have made! He was extremely friendly, and was willing to answer every question I threw at him. Not to mention, he came into work on his day off to meet with me! When I made the decision to buy the RAV a few hours later, he made himself available to sit down with me and walk me through the purchasing process. I ended up meeting many people during this process! One of the people I met was Phil, one of the finance managers, who walked me through everything I needed to bring when I picked up my car. On the day of pickup, Mark was there to explain all the amazing features on my new RAV4. The transition was easy and painless, thanks to the fantastic staff at Charlesglen! I will definitely head back there (in 10+ years) when I need to buy my next vehicle. More

OUR EXPERIENCE!! All the employees we dealt with made us feel special. The entire experience was top notch from the test drive to the handling of the finances. All the employees we dealt with made us feel special. The entire experience was top notch from the test drive to the handling of the finances. More

Purchase of 2013 Lexus From the test drive to delivery it was a seamless transaction. Mitch was very friendly and helpful. Wesley was efficient and friendly. Mark was ver From the test drive to delivery it was a seamless transaction. Mitch was very friendly and helpful. Wesley was efficient and friendly. Mark was very informative with the delivery of the vehicle. More

outstanding service This is our very first time to experienced excellent and friendly service. We will surely recommend this dealership to my friends and relatives. tha This is our very first time to experienced excellent and friendly service. We will surely recommend this dealership to my friends and relatives. thanks for the best service More

Passionate Great team with great heart! Mr Lorne helped us within our budget and right vehicle for our family. Very considerate to the interest of their client . Great team with great heart! Mr Lorne helped us within our budget and right vehicle for our family. Very considerate to the interest of their client . We love to recommend this dealer to our circle of friends . More

Great experience We had an amazing experience at Charlesglen Toyota. All the staff that helped us were very knowledgeable and helpful. They answered all of our questio We had an amazing experience at Charlesglen Toyota. All the staff that helped us were very knowledgeable and helpful. They answered all of our questions very well, and we highly recommend this dealership. More

Fantastic buying experience I had a fantastic experience at Charlesglen Toyota. Well worth the drive to the boonies :) A no pressure approach where they provide you with informat I had a fantastic experience at Charlesglen Toyota. Well worth the drive to the boonies :) A no pressure approach where they provide you with information and give you time to make your own decisions. Knowledgeable staff who actually know of the car you are buying and advise on whether or not it's the right choice given your current needs. They have a very large selection of cars so chances are your car is in stock. Happy driving. More

A Nice Change Charlesglen is an amazing dealership. I started bringing my car to this dealership for service and I inquired with Louise Steinke if I could meet wit Charlesglen is an amazing dealership. I started bringing my car to this dealership for service and I inquired with Louise Steinke if I could meet with someone regarding purchasing a new vehicle. She advised me that someone would be with me in a few minutes. Is so nice that they look out for your interests and don't try to sell you something you can't afford or try to sell you a better model. They actually care about what you are looking for and work with you to figure out the best way to get you what you want. I asked many questions regarding tires, different add ons, colors, extended warranty & the works, and they knew what was best for me. I dealt with Lorne Shire and he was so awesome. I find that any salesmen that I have dealt with in the past have been pushy, try to upsell, etc but not Lorne. He probed and asked questions as well on what I wanted. When I went in a few days later to sign the paperwork, Louise remembered my name, which was amazing. When it was time to sign the paperwork, I met with Alex Keong, who was so positive and very helpful. There was no pressure whatsoever as they inquire as to whether or not you are interested in obtaining extended warranty, insurance, and the other things that you may want to purchase at this point. Very happy with the service I have received with them. Keep up the great work all staff at Charlesglen!! More

Honest and refreshing We had a great experience at Charlesglen Toyota. The salesman, Sean Nixon, was "down to earth" honest and transparent. Phil Dao was great - very rece We had a great experience at Charlesglen Toyota. The salesman, Sean Nixon, was "down to earth" honest and transparent. Phil Dao was great - very receptive to our financial limitations. Neither pushed me to buy something I couldn't afford. Very refreshing experience. More