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Charlesglen Toyota

Calgary, AB

4.8
1,488 Reviews
A new car is only the start of the celebration at Charlesglen Toyota. Since 1988, Charlesglen Toyota has gained a strong reputation for treating our staff and customers like family. We try and build on this reputation every day, one customer at a time. We believe "the purchase is not the end of a transaction, but the beginning of an obligation", and we strive to make the purchase and service experience better each day. In our quest to achieve exceptional customer satisfaction, we proudly offer an AutoRewards program, that rewards our customers for their continued loyalty. To find out more about this program, feel free to go to www.charlesglenautorewards.com At Charlesglen Toyota, we pride ourselves on being a family-run business. Since we opened our doors in 1988, we have hung our reputation on three words: Fairness, Trust, and Integrity. These words are our guiding principles in the way we conduct business every day.
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7687 110 Ave NW

Calgary, AB

T3R 1R8

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Showing 1,488 reviews

May 18, 2017

Staff friendly, excellent services Excellent customer services, Harris explain so clear & show me all the new funtion. And Alex is a nice guy to dealt with ,very friendly. Jim is very More

by yingying
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : ., Harris Kok, Jim McAlorum
May 23, 2017 -

Charlesglen Toyota responded

Thank you for sharing your review with us! We hope you enjoy your new vehicle for years to come!

May 17, 2017

Hassle free car leasing We opted to get another RAV4 after the lease on our old one was coming up for renewal. The whole experience was very stress-free, and w had to do li More

by haggisman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Theresa Bishop, Kyle Beattie
May 17, 2017 -

Charlesglen Toyota responded

Thank you for sharing your review and experience with our leasing team! We hope you enjoy your new RAV4 as much as your previous one and we look forward to seeing you in our Service Department!

May 16, 2017

Great, easy experience Everyone I dealt with was super helpful and friendly. I wasn't pressured into anything and it was just an overall stress free and great experience More

by Bp09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Loritz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kerri Hope, Sean Nixon
May 17, 2017 -

Charlesglen Toyota responded

Thank you for sharing your review with us! We are so glad that you had such a great experience with us and we hope to continue to exceed your expectations in our Service Department!

May 15, 2017

Great customer service Great place to buy a vehicle. Helpful knowledgeable staff made buying a vehicle stress free. Would recommend this dealership to family and friends for More

by Bonnie12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Nixon
May 16, 2017 -

Charlesglen Toyota responded

Thank you for sharing your review with us! We are so glad that you had a great experience and we hope you enjoy your vehicle for years to come!

May 13, 2017

Awesome Dealership! I consider myself very lucky to have been partnered with salesman Lorne Shire (although I'm sure all the sales staff are amazing). Never did I feel a More

by Newtoyotaowner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lorne Shire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Dao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim McAlorum
May 15, 2017 -

Charlesglen Toyota responded

Thank you so much for sharing such an incredible review with us! We are very proud of our team and we are so glad that you had a great experience with us! Our Service Department looks forward to seeing you and your new RAV4 for your first Service appointment!

May 08, 2017

Purchase of a new to me Venza I needed a replacement for my 2011 Venza and was lucky enough to have Sean Nixon as my sales adviser. We made a check list of my requirements includin More

by Silversprings Rick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Nixon
May 10, 2017 -

Charlesglen Toyota responded

Thank you Rick, for sharing your experience with our Product Advisor Sean with us! We are so glad that you have been enjoying your Venza, we hope you enjoy it for years to come and that our Service Department is also able to exceed your expectations!

May 07, 2017

Good experience Purchased our previous vehicle from same dealership. Our salesperson, Garnett Lund, was excellent in having detailed knowledge about the Highlander w More

by yycbuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garnett Lund
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Dao
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2017 -

Charlesglen Toyota responded

Thank you so much for sharing your review of your experience with us! We believe in our team and our process and are so glad that we were able to help you get your new Highlander sooner than you expected! We look forward to seeing you for your first Service appointment!

May 07, 2017

Comfortable, good price,fixed problems immediately no questi One dealer offered $10,000 this dealer $21,000 for my car. Paid $8,000 less for new avalon than for a rave 4 from other dealer.missing floor mats sup More

by K messenger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harris Kok
May 10, 2017 -

Charlesglen Toyota responded

We are so glad that you are happy with your new Avalon! We hope you enjoy it for years to come and our Service Department looks forward to seeing you for your first Service appointment!

May 04, 2017

Great experience Tyler helped us get into our new Highlander very quickly. He was very helpful, thoroughly explained the different model options and worked to get us More

by Gordon Hands
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Medland
May 04, 2017 -

Charlesglen Toyota responded

Gordon, thank you so much for sharing your experience with us! We hope you enjoy your new Highlander for years to come and we look forward to seeing you at your first Service appointment!

April 28, 2017

Car pickup Excellent service! Got a very humorous, enthusiastic and detailed car pickup experience from Jim. Will for sure bring him double chocolate brownies!! More

by Farida
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Dao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim McAlorum, Kelly Kurtz
Apr 28, 2017 -

Charlesglen Toyota responded

Farida, thank you for sharing your experience with us and letting us earn your business! We are very proud of the team that we have here and we are so glad that you had a great experience with us. Our Service Department looks forward to seeing you for your first Service visit!

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