Charlesglen Toyota

Staff friendly, excellent services Excellent customer services, Harris explain so clear & show me all the new funtion. And Alex is a nice guy to dealt with ,very friendly. Jim is very Excellent customer services, Harris explain so clear & show me all the new funtion. And Alex is a nice guy to dealt with ,very friendly. Jim is very patience guy & great services. It excellent to do business with u guys.Stress free! More

Hassle free car leasing We opted to get another RAV4 after the lease on our old one was coming up for renewal. The whole experience was very stress-free, and w had to do li We opted to get another RAV4 after the lease on our old one was coming up for renewal. The whole experience was very stress-free, and w had to do little other than pick a new colour and sign a few documents! More

Great, easy experience Everyone I dealt with was super helpful and friendly. I wasn't pressured into anything and it was just an overall stress free and great experience Everyone I dealt with was super helpful and friendly. I wasn't pressured into anything and it was just an overall stress free and great experience More

Great customer service Great place to buy a vehicle. Helpful knowledgeable staff made buying a vehicle stress free. Would recommend this dealership to family and friends for Great place to buy a vehicle. Helpful knowledgeable staff made buying a vehicle stress free. Would recommend this dealership to family and friends for sure. More

Awesome Dealership! I consider myself very lucky to have been partnered with salesman Lorne Shire (although I'm sure all the sales staff are amazing). Never did I feel a I consider myself very lucky to have been partnered with salesman Lorne Shire (although I'm sure all the sales staff are amazing). Never did I feel any pressure from Lorne, in fact he encouraged me to check out and do another test drive of another make of vehicle that I was considering. He was very patient with me as I struggled with what color vehicle I thought I wanted - he took me downstairs to see the RAV4 in the colors I was thinking of, then outside to see them in natural lighting (which make a big difference) and back downstairs again until I was sure of my choice. Phil in financing was thorough and efficient. And then there's Jim! Jim was the guy who took me downstairs and presented me with my shiny new RAV4 XLE and showed me how all the features work, programmed my phone for Bluetooth, put my licence plate on, etc, etc. Jim was so much fun with his cheesy jokes, it was a pleasure to spend time with him. I was even told that I will be invited back for a 1 hour "Get to know your RAV4" session with a mechanic. How many dealerships do that?? From start to finish, Charlesglen Toyota looks after you! More

Purchase of a new to me Venza I needed a replacement for my 2011 Venza and was lucky enough to have Sean Nixon as my sales adviser. We made a check list of my requirements includin I needed a replacement for my 2011 Venza and was lucky enough to have Sean Nixon as my sales adviser. We made a check list of my requirements including budget and then worked our way through the new car lists. There was nothing that was an exact match but Sean suggested we look at a used but newer then my current Venza as I have been very pleased with my old one. He found me one that met all the things I was looking for and I have been very happy dring the new Venza for the last 6 monts or so. More

Good experience Purchased our previous vehicle from same dealership. Our salesperson, Garnett Lund, was excellent in having detailed knowledge about the Highlander w Purchased our previous vehicle from same dealership. Our salesperson, Garnett Lund, was excellent in having detailed knowledge about the Highlander we were going to purchase as well as being very personable with no high pressure sales discussions. Phil Dao was very accommodating and was able to get our vehicle delivered earlier than expected. Mark did a good job walking through the details of the car on delivery. More

Comfortable, good price,fixed problems immediately no questi One dealer offered $10,000 this dealer $21,000 for my car. Paid $8,000 less for new avalon than for a rave 4 from other dealer.missing floor mats sup One dealer offered $10,000 this dealer $21,000 for my car. Paid $8,000 less for new avalon than for a rave 4 from other dealer.missing floor mats supplied no charge no questions. Very happy with Charles Glen. More

Great experience Tyler helped us get into our new Highlander very quickly. He was very helpful, thoroughly explained the different model options and worked to get us Tyler helped us get into our new Highlander very quickly. He was very helpful, thoroughly explained the different model options and worked to get us a fair price. When an opportunity became available to buy sooner he thought of us. After the sales process the finance person was also very helpful. Thank you for a great buying experience! More

Car pickup Excellent service! Got a very humorous, enthusiastic and detailed car pickup experience from Jim. Will for sure bring him double chocolate brownies!! Excellent service! Got a very humorous, enthusiastic and detailed car pickup experience from Jim. Will for sure bring him double chocolate brownies!! Also got plenty of help and assistance from Kelly and Phil. They were both very patient with us Will definitely recommend to friends and family! Thanks for everything, Farida . S More