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Charlesglen Toyota

Calgary, AB

4.8
1,488 Reviews
A new car is only the start of the celebration at Charlesglen Toyota. Since 1988, Charlesglen Toyota has gained a strong reputation for treating our staff and customers like family. We try and build on this reputation every day, one customer at a time. We believe "the purchase is not the end of a transaction, but the beginning of an obligation", and we strive to make the purchase and service experience better each day. In our quest to achieve exceptional customer satisfaction, we proudly offer an AutoRewards program, that rewards our customers for their continued loyalty. To find out more about this program, feel free to go to www.charlesglenautorewards.com At Charlesglen Toyota, we pride ourselves on being a family-run business. Since we opened our doors in 1988, we have hung our reputation on three words: Fairness, Trust, and Integrity. These words are our guiding principles in the way we conduct business every day.
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7687 110 Ave NW

Calgary, AB

T3R 1R8

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Showing 1,488 reviews

May 26, 2017

Knowledgeable and Friendly The sales staff is knowledgeable of what they sell. Over a period of about three weeks I looked at three vehicles before deciding which one to buy. Du More

by opal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Brockhurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Medland
May 29, 2017 -

Charlesglen Toyota responded

Thank you so much for sharing your review and experience with us! We hope you enjoy your new vehicle for years to come!

May 26, 2017

Perfect experience I had been looking for a car for a week and everywhere I went they wanted me to adapt to their terms for the car instead of hearing my requests and ge More

by mbles200
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Keong
4.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Dao
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hala Saaid
May 29, 2017 -

Charlesglen Toyota responded

Thank you for sharing your incredible review with us! We are so glad that our team was able to provide you with a great car buying experience. We hope you enjoy your new vehicle for years to come!

May 25, 2017

Friendly Hey Sean! I'll be happy to rate my experience. Everything with you was great. I did however, find out that my insurance company did leave Kyle a voi More

by nlavallee23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Keong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Nixon, Brianna Hills, Kyle Beattie
May 25, 2017 -

Charlesglen Toyota responded

Thank you for sharing your review with us, we hope you enjoy your new C-HR for years to come!

May 25, 2017

Awesome! When I got in, all of the staff was very friendly and willing to help. The sales team worked collaboratively and I never felt as though I was getting More

by emma123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Gorsline
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2017 -

Charlesglen Toyota responded

Emma, thank you so much for sharing your review with us! We are glad that Paul was able to exceed your expectations, get you into the right vehicle and most importantly, made it an enjoyable experience for you! We hope you enjoy your new ride for years to come!

May 24, 2017

Positive, friendly, eager, low pressure experience. The effort people at Charlesglen Toyota put forth to give one a positive car buying experience is commendable! I was happy at my previous dealership More

by Ks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim McMurdo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim McAloram - , Hala Saaid, Kerri Hope, Wesley Simpson
May 25, 2017 -

Charlesglen Toyota responded

Thank you for sharing your review and experience with us! We are so glad we were able to exceed your expectations and our Service Department looks forward to seeing you at your first Service appointment!

May 24, 2017

Family experience Me and my family finally were able to purchase a new vehicle (our first new) , we been saving for a long time and after visiting many dealers we ended More

by TheRiosFamily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Reid, Kyle Beattie
May 25, 2017 -

Charlesglen Toyota responded

Thank you, Rios Family, for your amazing review about your experience with us! We are so glad that our whole team, especially Mark, Kyle and Jonathan were able to make your car buying experience a great one. We look forward to seeing you in our Service Department for your first Service appointment!

May 24, 2017

Good service and knowledgable staff. The salesperson I dealt with, Hala Saaid, was pleasant and knowledgable about the Toyota Tacoma truck I was looking at. She was able to answer most q More

by satisified
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Dao
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hala Saaid
May 25, 2017 -

Charlesglen Toyota responded

Thank you for sharing your review and experience with us! We hope you enjoy your Tacoma for years to come and we look forward to seeing you for your first Service appointment!

May 20, 2017

A wonderfully human car dealer The staff graciously took my through my purchase of a Prius C - who's name is C-More - this week. I would highly recommend this dealership to anyone w More

by lithiaxcellent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Dao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Gorsline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim McAlorum, Tyler Medland, Wesley Simpson
May 23, 2017 -

Charlesglen Toyota responded

Thank you so much for sharing this amazing review with us! We welcome you with open arms into the Charlesglen family, we are so proud to be your new 'car home'! We cant wait to help you with all your vehicle needs for years to come!

May 20, 2017

Great staff and service We just bought our 3rd car from this dealership. While we have always had good service from Charlesglen, we were very impressed with the friendly and More

by donsimpson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim McMurdo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Dao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edmund Lam, Jim McAlorum
May 23, 2017 -

Charlesglen Toyota responded

Thank you so much for sharing your review with us and for being a loyal Charlesglen customer! We look forward to serving you for years to come!

May 18, 2017

All around a very pleasant experience. A+ This was my first time making a new vehicle purchase. I contacted Charlesgen Toyota and was put through to speak with Khalil Aburashed. Khalil was v More

by reginaguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Keong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khalil Aburashed
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2017 -

Charlesglen Toyota responded

Thank you so much for sharing your review and experience with us! We are so glad that Khal was able to take care of all of your needs, and we hope to see you again in the near future! Don't forget that you can earn 150 AutoRewards points and $100 cash for every referral you send us who purchases from Charlesglen!

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