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Charlesglen Toyota
Calgary, AB
1,467 Reviews
A new car is only the start of the celebration at Charlesglen Toyota.
Since 1988, Charlesglen Toyota has gained a strong reputation for treating our staff and customers like family. We try and build on this reputation every day, one customer at a time.
We believe "the purchase is not the end of a transaction, but the beginning of an obligation", and we strive to make the purchase and service experience better each day.
In our quest to achieve exceptional customer satisfaction, we proudly offer an AutoRewards program, that rewards our customers for their continued loyalty. To find out more about this program, feel free to go to www.charlesglenautorewards.com
At Charlesglen Toyota, we pride ourselves on being a family-run business. Since we opened our doors in 1988, we have hung our reputation on three words: Fairness, Trust, and Integrity. These words are our guiding principles in the way we conduct business every day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,467 reviews
December 04, 2023
Lorne was very helpful, he took the time to understand my needs to suggest the perfect vehicle. I am very happy with 2023 Tacoma SR5 he suggested. needs to suggest the perfect vehicle. I am very happy with 2023 Tacoma SR5 he suggested. More
by Jmbuffard
Employees Worked With
November 29, 2023
Good communication while I waited for this car. Val was easy to deal with. Pickup was seamless every step - loving my new Toyota Val was easy to deal with. Pickup was seamless every step - loving my new Toyota More
by HB
November 28, 2023
Excellent service from sales team and management side . Very helpful and respectful People working at this dealership. I Found very outstanding performance from my sales person Val Parsons and thank You Very helpful and respectful People working at this dealership. I Found very outstanding performance from my sales person Val Parsons and thank You do that and for excellent cookies. Thank you and stay in touch. From Jacek Zielinski More
by jacek6671
November 26, 2023
Staff is very professional and courteous, addressing all concerns and issues. Very proactive in solving problems. concerns and issues. Very proactive in solving problems. More
by David_eremita
November 24, 2023
The staff was very friendly and honest. They were not pushy, and we really felt like they wanted to work with us, and not just make a quick dollar They were not pushy, and we really felt like they wanted to work with us, and not just make a quick dollar More
by bmuzyka
Employees Worked With
November 24, 2023
Val Parsons is wonderful to deal with. She remembers her clients and makes them feel special. Her people skills are exceptional. She is one in a million! Charlesglen is the only dealershi She remembers her clients and makes them feel special. Her people skills are exceptional. She is one in a million! Charlesglen is the only dealership we will buy from. The experience is always superb and the service department is the best. More
by Dandrew4195
November 10, 2023
Knowledgeable staff, friendly atmosphere. Vehicle arrived on time. Price was on par with other dealerships. Vehicle arrived on time. Price was on par with other dealerships. More
by billoconnor0
November 09, 2023
Valarie (Val) Parsons set the bar across the board for a perfect customer experience. From the moment my wife and me reached out with a brief inquiry, Val was responsive, extremely knowledgeable, not only a perfect customer experience. From the moment my wife and me reached out with a brief inquiry, Val was responsive, extremely knowledgeable, not only about the vehicle itself, but in walking us through the entire process. It could not have been more seamless and made the process very pleasant. Val's attention to detail and our satisfaction was unparalleled- going above and beyond in every aspect! Thanks again for the great help! More
by Sini and Biljana
Employees Worked With
November 08, 2023
Val was an absolute pleasure to buy my Platinum Edition Toyota Highlander from at Charlesglen. I wouldn’t hesitant to call her for my next vehicle purchase and have already recommended her to friends looki Toyota Highlander from at Charlesglen. I wouldn’t hesitant to call her for my next vehicle purchase and have already recommended her to friends looking to purchase a new vehicle. More
by elyshiaseipp
Employees Worked With
November 04, 2023
Val is the best customer service I recommend her for all my friends and comunity my friends and comunity More
by wwondayen82
