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Charlesglen Toyota

Calgary, AB

4.8
1,488 Reviews
A new car is only the start of the celebration at Charlesglen Toyota. Since 1988, Charlesglen Toyota has gained a strong reputation for treating our staff and customers like family. We try and build on this reputation every day, one customer at a time. We believe "the purchase is not the end of a transaction, but the beginning of an obligation", and we strive to make the purchase and service experience better each day. In our quest to achieve exceptional customer satisfaction, we proudly offer an AutoRewards program, that rewards our customers for their continued loyalty. To find out more about this program, feel free to go to www.charlesglenautorewards.com At Charlesglen Toyota, we pride ourselves on being a family-run business. Since we opened our doors in 1988, we have hung our reputation on three words: Fairness, Trust, and Integrity. These words are our guiding principles in the way we conduct business every day.
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7687 110 Ave NW

Calgary, AB

T3R 1R8

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Showing 1,488 reviews

September 01, 2017

4Runner4Me Staff at Charlesglen Toyota is very professional, friendly and willing to go the extra mile, from sales all the way to delivery....staff is very knowl More

by seisguy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Slaney, Tyler Doherty
Sep 18, 2017 -

Charlesglen Toyota responded

Thank you for sharing your review with us! We are so glad that our team was able to help you find a vehicle that suited your needs and your budget. We hope that you enjoy your new 2017 4Runner for years to come and we look forward to seeing you for your first Service appointment!

August 31, 2017

A new Highlander The experience buying the Highlander at Charlseglen was good. I purchased my third Toyota from them. They are friendly and somewhat efficient. I would More

by Larry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Nixon
Sep 18, 2017 -

Charlesglen Toyota responded

Thank you for sharing your review with us! We look forward to serving you for years to come!

August 30, 2017

Unnecessary Services Sales We had the service for 2007 Toyota Rav4. Then they recommended the services that we refused. - Replace automatic transmission side cover $859.00 - Dia More

by dango123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Morgan, Appointment Co-ordinator
Aug 31, 2017 -

Charlesglen Toyota responded

Hello and thank you for taking the time to provide your feedback. We pride ourselves on our open and clear communication and I believe we need to work with you to resolve this matter. We do not take these concerns lightly and I look forward to speaking with you regarding your file. Please contact me at your earliest convenience at 403-241-0889. Sincerely, Ashley Brockhurst Customer Relations Manager Charlesglen Toyota

August 29, 2017

My quest for a new SUV Your dealership was one of the five on my initial list of "prospects". Although I did not select the RAV 4, it was in my semi-final group of four. More

by Diligent Shopper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Nixon
August 28, 2017

Hassle-Free! Sean was very patient, and showed me all my options. He didn't push me to buy something I did not need, and during the test drive, he ensured that I w More

by s.pan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Dao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kerri Hope, Sean Nixon
Aug 29, 2017 -

Charlesglen Toyota responded

Thank you for sharing your review with us! We are so glad that you are happy with your Used vehicle purchase from us and that our team was able to exceed your expectations. We look forward to serving you for years to come!

August 28, 2017

5 star to Charlesglen Toyota Everyone at charlesglen Toyota were very helpful. We bought a new vehicle, 2018 CHR and we are extremely happy with it! I would definitely recommend t More

by Sandra_Li
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark McQueen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Nixon, Wesley Simpson
Aug 29, 2017 -

Charlesglen Toyota responded

Thank you for sharing your review with us! We know you will enjoy your 2018 C-HR and you will have so much fun driving it! Thank you for your comments on our team, especially Sean! We look forward to having you as a loyal Charlesglen customer for years to come!

August 26, 2017

100% recommend buying from this dealership and these people! I knew I wanted to buy a new vehicle, but was very skeptical on going to a dealership because of all of the stereotypes. Well, Charles Glen Toyota cha More

by Rav4Lover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark McQueen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Nixon, Wesley Simpson, Kyle Beattie
Aug 29, 2017 -

Charlesglen Toyota responded

WOW! Thank you for sharing such an amazing review with us! We are so happy to read your kind words about your experience with us and that our team was able to make you feel right at home! We look forward to having you as a loyal Charlesglen customer for life!

August 26, 2017

UNBELIEVABLE Experience, no hassle. I had a Toyota Corolla for 15 years with no major problems. That's not just good luck it is the quality of the product. I enter Charlesglen toyota to More

by Fred131
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Jim the Joker., Kerri Hope, Tyler Medland
Aug 29, 2017 -

Charlesglen Toyota responded

Thank you for sharing such an incredible review with us! We are very proud of our team here and we are so glad that they were able to exceed your expectations! We look forward to seeing your in our Service Department and having you as a loyal Charlesglen customer for years to come!

August 25, 2017

Great experience Charlesglen have looked after my 2014 Venza very well so when it came time to buy a new car, I knew they would be the ones to help me. I was very happ More

by jannywanny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Beach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Dao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khalil Aburashed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure which Mark guided me through the new car orientation. But thank him for me, Dan Wilson, Wesley Simpson
Aug 29, 2017 -

Charlesglen Toyota responded

Thank you so much for sharing your review of our entire team! We look forward to having you as a loyal Charlesglen customer for years to come!

August 24, 2017

Great experience leasing new Rav4! Always treated to a great time at this dealership. All elements of this business come together to provide the customer with a sense of comfort. Great More

by Mikedecline
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Keong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hala Saaid, Kyle Beattie
Aug 24, 2017 -

Charlesglen Toyota responded

Thank you for sharing your review with us! We look forward to seeing you in our Service Department and to serving you as a loyal Charlesglen customer for years to come!

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