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Charlesglen Toyota

Calgary, AB

4.8
1,487 Reviews
A new car is only the start of the celebration at Charlesglen Toyota. Since 1988, Charlesglen Toyota has gained a strong reputation for treating our staff and customers like family. We try and build on this reputation every day, one customer at a time. We believe "the purchase is not the end of a transaction, but the beginning of an obligation", and we strive to make the purchase and service experience better each day. In our quest to achieve exceptional customer satisfaction, we proudly offer an AutoRewards program, that rewards our customers for their continued loyalty. To find out more about this program, feel free to go to www.charlesglenautorewards.com At Charlesglen Toyota, we pride ourselves on being a family-run business. Since we opened our doors in 1988, we have hung our reputation on three words: Fairness, Trust, and Integrity. These words are our guiding principles in the way we conduct business every day.
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7687 110 Ave NW

Calgary, AB

T3R 1R8

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Showing 1,487 reviews

September 23, 2017

Satisfaction guarantee I have nothing negative to say about Charlesglen Toyota dealership. Other than getting my vehicle for free, lol, everything went well and it's overall More

by philipducree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Beach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Dao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wesley Simpson, Ryan Yamashita
Sep 28, 2017 -

Charlesglen Toyota responded

Phillippe, we are so sorry that we could not give you your Tacoma for free! You might win it though with our Win Your Ride contest, up to $35,000! Thank you for choosing Charlesglen for your new vehicle and we look forward to serving you for years to come!

September 22, 2017

Great Experience The staff here weren't too pushy as and were very keen on details and very supportive throughout the whole purchase process. Gorde helped us pick the More

by S Ho
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Keong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Dao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gorde Braithwaite , Jim McAlorum
Sep 28, 2017 -

Charlesglen Toyota responded

Thank you for choosing Charlesglen for your new Toyota! We hope you enjoy your vehicle for years to come and we look forward to exceeding your expectations in our Service Department as well!

September 20, 2017

The Charlesglen Experience We were looking for a vehicle that would pull a travel trailer. Our sales person Kate showed us a 2011 Nissan Pathfinder brought in for a trade. We t More

by happycarguy
Recommend Dealer
Yes
Employees Worked With
Kateryna Shakula (Sales)
Sep 28, 2017 -

Charlesglen Toyota responded

Thank you for sharing your review with us! We hope you enjoy your 2011 Pathfinder and that it gives you many great memories and adventures.

September 19, 2017

Painless I do not enjoy vehicle shopping, and frankly don't do well dealing with cars sales people. Tyler Medland made the experience painless. His manner was More

by Resistantbuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Dao
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Medland
Sep 28, 2017 -

Charlesglen Toyota responded

Thank you for sharing your review with us! We are so glad that Tyler was able to make the car buying process as simple and easy for you as possible. We look forward to serving you again soon in our Service Department!

September 16, 2017

Great experience! Thank you so much for the wonderful experience! I would highly recommend Tyler and the entire team at Charlesglen! They were super easy to deal with a More

by bbogey7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Keong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Dao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim McAlorum, Kerri Hope, Kurt Scheuerman, Tyler Medland, Brianna Hills, Andrea Mardones-Ojeda
Sep 28, 2017 -

Charlesglen Toyota responded

Thank you so much for sharing your review and experience with us! We look forward to serving you for years to come!

September 15, 2017

Informative staff, copmfortable environment, great deal ! I've become a fan of Charlesglen due to my good history working with Drew Gillan and having previously purchased a new Sequoia in 2010. I recently dr More

by Steve T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hala Saaid, Jim McAlorum, Rick Hazen, Wesley Simpson
Sep 28, 2017 -

Charlesglen Toyota responded

Steve, thank you for taking the time to share your review and experience with us! We are very proud to have you as a repeat customer and we look forward to continuing to serve you for years to come!

September 10, 2017

New 2017 Rav4 -an unexpected nice ride We have always driven Toyotas and last had a Senna AWD that was great for family vacations and growing children. With 2 adults, 3 children and the dog More

by Lori
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Loritz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Dao
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim McAlorum
Sep 28, 2017 -

Charlesglen Toyota responded

Lori, thank you so much for sharing your review and story with us! We love hearing stories about people and their well loved Toyota's. We wish you many more happy memories and adventures in your new RAV4!

September 05, 2017

First time ever in a Toyota and it was spectacular! From the moment I walked into the showroom, (to just check out a Toyota) to the driving away in my first ever, brand new Camry, I was impressed & felt More

by Lynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Beach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Nixon, Wesley Simpson
Sep 28, 2017 -

Charlesglen Toyota responded

Lynn, thank you so much for sharing your review with us! We are so glad that our team was able to give you the first class experience that we are known for. We look forward to serving you for years to come!

September 01, 2017

buying a new car with trade in We just bought our third Toyota from Charlesglen. We like the extra financial incentive of auto rewards that build up with services , purchases etc. . More

by senior driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Keong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Dao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Medland
Sep 18, 2017 -

Charlesglen Toyota responded

Thank you so much for being loyal Charlesglen customers! We are very proud of our team here and we look forward to continuing to serve you for years to come!

September 01, 2017

4Runner4Me Staff at Charlesglen Toyota is very professional, friendly and willing to go the extra mile, from sales all the way to delivery....staff is very knowl More

by seisguy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Slaney, Tyler Doherty
Sep 18, 2017 -

Charlesglen Toyota responded

Thank you for sharing your review with us! We are so glad that our team was able to help you find a vehicle that suited your needs and your budget. We hope that you enjoy your new 2017 4Runner for years to come and we look forward to seeing you for your first Service appointment!

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