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Charlesglen Toyota

Calgary, AB

4.8
1,487 Reviews
A new car is only the start of the celebration at Charlesglen Toyota. Since 1988, Charlesglen Toyota has gained a strong reputation for treating our staff and customers like family. We try and build on this reputation every day, one customer at a time. We believe "the purchase is not the end of a transaction, but the beginning of an obligation", and we strive to make the purchase and service experience better each day. In our quest to achieve exceptional customer satisfaction, we proudly offer an AutoRewards program, that rewards our customers for their continued loyalty. To find out more about this program, feel free to go to www.charlesglenautorewards.com At Charlesglen Toyota, we pride ourselves on being a family-run business. Since we opened our doors in 1988, we have hung our reputation on three words: Fairness, Trust, and Integrity. These words are our guiding principles in the way we conduct business every day.
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7687 110 Ave NW

Calgary, AB

T3R 1R8

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Showing 1,487 reviews

October 30, 2017

Such a wonderful experience!!! This was a wonderful experience purchasing my first new car! The team was helpful and I never felt pressured. Mike was helpful and walked me through e More

by Newcar123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Loritz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2018 -

Charlesglen Toyota responded

Thank you for sharing your review with us! We look forward to seeing you for your first Service appointment!

October 30, 2017

Great place. Awesome service! Had my oil changed at Charlesglen Toyota recently. Right from the start it was a great experience. From the Drive-in service bay to the quick and warm More

by Heylenny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pamela Ishaq
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2018 -

Charlesglen Toyota responded

Thank you for sharing your review of our Service Department, and Service Advisor, Pamela! We are glad that we were able to exceed your expectations and we look forward to seeing you for your next Service appointment!

October 26, 2017

Love our new 4 runner Looking for a new SUV and decided to give Charlesglen a try. We were greeted by Sean Nixon and we are very happy that he helped us through the decisi More

by 4 runner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Nixon, Wesley Simpson
Jan 02, 2018 -

Charlesglen Toyota responded

Thank you for sharing your review with us! We are so glad that Sean and the rest of our team were able to exceed your expectations. We look forward to serving you for years to come!

October 25, 2017

Excellent Mark Toews was like my friend keeping everything in mind gave me a good deal. Sales manager the experience with her was to remember. Keep it up guys More

by Tarsam singh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Toews, Tanya Mettimano
Jan 02, 2018 -

Charlesglen Toyota responded

Thank you for sharing your review with us! We are so glad that Mark and the rest of our team were able to exceed your expectations, and we look forward to seeing you for your first Service appointment!

October 25, 2017

Thanks, Hala Excellent and knowledgeable salesperson. Prompt service, clean facility. Hala did what we asked and what she said she would do. A goof experience, n More

by Sienna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hala Saaid, Kerri Hope
Jan 02, 2018 -

Charlesglen Toyota responded

Thank you for sharing your review with us! We are so glad that our team and facility were able to exceed your expectations. We look forward to seeing you for your first Service appointment!

October 24, 2017

It was a nice change to have a no BS deal It seems every time you head back to the finance managers office they try to spring additional costs on you. This didn't happen at all at Charlesglen More

by pete_ame
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Dao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khalil Aburashed
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Louise Steinke, Wesley Simpson
Jan 02, 2018 -

Charlesglen Toyota responded

Thank you for sharing your review with us! We also appreciate your feedback on our follow up process. We hope you enjoy your new vehicle for years to come!

October 24, 2017

Professional Well looked after through out the whole process of buying a Tacoma. The dealership was timely when delivering the truck and explained all the necessa More

by Buffalo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Henry
Jan 02, 2018 -

Charlesglen Toyota responded

Thank you for sharing your review with us! We hope you enjoy your vehicle for years to come!

October 24, 2017

Experienced and helpful staff Staff were helpful, professional and willing to assist us in a tight financial situation. Tyler was very courteous and professional in his conduct and More

by mjcai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Medland, Ruben Angulo, Tanya Mettimano
Jan 02, 2018 -

Charlesglen Toyota responded

Thank you for sharing your review with us! We are so glad that Tyler and the rest of our team were able to exceed your expectations. We look forward to seeing you in our Service Department for your first visit!

October 24, 2017

Thanks Charlesglen Exceptional service experience. Dan Wilson is simply one of the most professional, friendly, and customer focussed service reps I have encountered in More

by Amo5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Wilson
Jan 02, 2018 -

Charlesglen Toyota responded

Thank you for sharing your review of Dan Wilson in our Service Department! We look forward to serving you for years to come!

October 20, 2017

Excellent Service My wife and I had both cars serviced and winter tires installed today. Excellent service from Alex and Megan, Of course, Mark McQueen is the star le More

by Lyall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark McQueen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Whyte, Megan Jordan
Jan 02, 2018 -

Charlesglen Toyota responded

Thank you for sharing your review of our Service Department with us! We look forward to serving you for years to come!

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