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Charlesglen Toyota
Calgary, AB
1,468 Reviews
A new car is only the start of the celebration at Charlesglen Toyota.
Since 1988, Charlesglen Toyota has gained a strong reputation for treating our staff and customers like family. We try and build on this reputation every day, one customer at a time.
We believe "the purchase is not the end of a transaction, but the beginning of an obligation", and we strive to make the purchase and service experience better each day.
In our quest to achieve exceptional customer satisfaction, we proudly offer an AutoRewards program, that rewards our customers for their continued loyalty. To find out more about this program, feel free to go to www.charlesglenautorewards.com
At Charlesglen Toyota, we pride ourselves on being a family-run business. Since we opened our doors in 1988, we have hung our reputation on three words: Fairness, Trust, and Integrity. These words are our guiding principles in the way we conduct business every day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,468 reviews
October 22, 2018
Exceptional Service from Dan W! I've been dealing with Charlesglen Toyota for 5+ years and have always had a a great experience. A couple years ago I started dealing with Dan Wilson I've been dealing with Charlesglen Toyota for 5+ years and have always had a a great experience. A couple years ago I started dealing with Dan Wilson in the Service Department and he has been nothing short of exceptional in my dealings with him. Dan is very genuine and goes out of his way to make you feel welcome and ensure your experience is hassle free. I would HIGHLY recommend Dan and will continue to use Charlesglen for my service! More
by Tundrapro
Employees Worked With
Dan Wilson
October 21, 2018
Well cared for I went in to have winter tires installed, an oil change and battery checked. Everything was done promptly, professionally and I didn't feel pressured I went in to have winter tires installed, an oil change and battery checked. Everything was done promptly, professionally and I didn't feel pressured to add services I was unsure I needed. Dan Wilson, service advisor, was cheerful and helpful as always. More
by GG
Employees Worked With
Dan Wilson
October 20, 2018
excellent customer service,consider customer valuable t This was my first visit, Dan wilson service advisor deal me very nicely and consider me value customer.they did excellent maintenance of my car.i t This was my first visit, Dan wilson service advisor deal me very nicely and consider me value customer.they did excellent maintenance of my car.i am very happy and thankful all of them. More
by ali0095
Employees Worked With
Dan Wilson
October 19, 2018
Great new hybrid Decided to downsize to a hybrid rav 4 Love it so far Great service thank you Everyone very friendly and helpful every step of the way Decided to downsize to a hybrid rav 4 Love it so far Great service thank you Everyone very friendly and helpful every step of the way More
by Chisio
October 16, 2018
wonderful service I have been dealing with Charlesglen for well over 40 years. Nothing but great friendly service. Mark is the kindest caring person you will ever meet I have been dealing with Charlesglen for well over 40 years. Nothing but great friendly service. Mark is the kindest caring person you will ever meet as is Pam. Kate was very helpful and professional in our leasing of our 2018 Highlander. Well done guys More
by maggi
October 15, 2018
fast, efficient, good dealership worth the drive. Dan is great-gets everything set up without any hassles, remembers to input my aeroplan & loyalty card without having to be reminded worth the drive. Dan is great-gets everything set up without any hassles, remembers to input my aeroplan & loyalty card without having to be reminded. Car finished right on time. More
by annamfs
Employees Worked With
Dan Wilson
October 13, 2018
Found Sean to be friendly, outgoing and very helpful. Again, I found the poeple I worked with to be friendly and helpful and I would recommend this dealership to any of my prospective vehicle shopping fri Again, I found the poeple I worked with to be friendly and helpful and I would recommend this dealership to any of my prospective vehicle shopping friends. More
by Bear
Employees Worked With
Mark Toews, Sean Nixon, Kurt Mulder
October 12, 2018
Excellent Service Dan Wilson helped me when I dropped off my car for maintenance. He was very helpful and provided me with very useful advices that I didn't know befor Dan Wilson helped me when I dropped off my car for maintenance. He was very helpful and provided me with very useful advices that I didn't know before. It is a pleasant experience dealing with CharlesGlen Toyota and I strongly recommend this dealer. More
by catherineyan
Employees Worked With
Dan Wilson
October 05, 2018
Toyota Corolla 2019 Excellent Customer Service, friendly staff, warm environment!! The car is very nice, and meets my expectations. Wish you all the best! See you. Thank Excellent Customer Service, friendly staff, warm environment!! The car is very nice, and meets my expectations. Wish you all the best! See you. Thanks a lot! More
by Nazimus
Employees Worked With
Jim (car delivery rep.), Kate Shakula, Lydia Li, Kurt Mulder
October 04, 2018
5+Star rating I recently had my 2018 Rav4 at Charlesglen Toyota for its 8000 kms service appointment and a "ding" in the door. I was greeted by Dan Wilson in the I recently had my 2018 Rav4 at Charlesglen Toyota for its 8000 kms service appointment and a "ding" in the door. I was greeted by Dan Wilson in the service department who was very friendly and helpful. After checking my vehicle in, he asked if I was interested in purchasing winter tires; of which I am extremely grateful that he did as I didn't think about it. I had never purchased winter tires for any other vehicle. I am extremely pleased with the service I received with both Paul Gorsline for the purchase and Dan Wilson in the service dept. and would would highly recommend Charlesglen Toyota. More
by oreo&family
Employees Worked With
Dan Wilson
