Charlesglen Toyota

When I asked the person in charge of finance why Charlesglen Toyota keeps copies of customers’ drivers licenses in their files, I did not get a very satisfactory answer. I asked for my copy back. S Charlesglen Toyota keeps copies of customers’ drivers licenses in their files, I did not get a very satisfactory answer. I asked for my copy back. She would not give it back. Why? I was paying cash for a car. She does not need my drivers license for anything. So I’m waiting to get it back. Otherwise the dealership is excellent. More

We had excellent experience at Charlesglen Toyota. We are very happy to have met with Val Parsons who has assisted us with the purchase of our second Sienna. She is the most kind and helpful, and she We are very happy to have met with Val Parsons who has assisted us with the purchase of our second Sienna. She is the most kind and helpful, and she is determined to provide the best possible service. We have referred many family and friends over to Val and will continue to do so. She truly is amazing! More

Val is an excellent salesperson. From the moment we walked into Charlesglen we felt comfortable and we were very pleased to have all of our questions and concerns addressed. The test From the moment we walked into Charlesglen we felt comfortable and we were very pleased to have all of our questions and concerns addressed. The test-drive was fantastic and we felt no pressure in deciding to purchase the vehicle. When we picked up our vehicle we had a great orientation from Mark and were assured if we needed anything to let Val know and we could arrange a time to pop by. Overall a great experience and would recommend this dealership to friends and family. More

We have aweaome experience with Val, she answered all our queries with our newly acquired vehicle queries with our newly acquired vehicle More

Val is an honest, down to earth, authentic sales person. She was wonderful to work with, I never felt pressured or awkward like I did at other dealerships. Very positive experience, I definitely recommend c She was wonderful to work with, I never felt pressured or awkward like I did at other dealerships. Very positive experience, I definitely recommend coming to Charles Glen to buy a car from Val! More

Service Advisor Kelcee did a wonderful job. Service was very good. Everything was done in time Service was very good. Everything was done in time More

A couple of days ago, my car battery failed and wouldn't start after I got gas at my local station. They jumped the battery for me there and I then drove directly to Charlesglen Toyota to ask what to do. start after I got gas at my local station. They jumped the battery for me there and I then drove directly to Charlesglen Toyota to ask what to do. It was late in the afternoon, but Mark at the Service desk said I should drive for a half hour at highway speed and come back before 6pm, and that he would be happy to quickly test the battery for me when I got back, and would give me further advice. To my relief, it all worked out well. Mark was very reassuring in his manner, and I appreciated his kindness. I always get great service at Charlesglen, and always like the attitude of both the sales and service staff. Thanks again! Arthur More

Val and the entire team at Charlesglen were very friendly and helpful throughout the process. I received the car earlier than the estimated time for delivery in the beginning. Thanks Val! and helpful throughout the process. I received the car earlier than the estimated time for delivery in the beginning. Thanks Val! More

Charlesglen Toyota stands out as an excellent choice for purchasing a new Toyota, and our interaction with Venus Chan only reinforced this notion. Venus's accommodating and personable nature made our experi purchasing a new Toyota, and our interaction with Venus Chan only reinforced this notion. Venus's accommodating and personable nature made our experience exceptionally pleasant. Her friendly approach and willingness to assist made navigating the process effortless. We wholeheartedly endorse Charlesglen Toyota as a premier destination for your Toyota purchase, and Venus Chan for her outstanding service. More