Charlesglen Toyota

Great place Very helpful. Easy buy. Well explained Highly recommended. Was debating on getting Honda hybrid, but found the staff here much more informed and w Very helpful. Easy buy. Well explained Highly recommended. Was debating on getting Honda hybrid, but found the staff here much more informed and willing to go extra mile for my business More

Good service Actually wanted to drive a little further and a little longer on the highway with the demo car but I guess due to weather we were only allowed to go s Actually wanted to drive a little further and a little longer on the highway with the demo car but I guess due to weather we were only allowed to go so far. Felt a little pressured into purchasing the car after test driving, it was daily phone calls from sales until we decided to go meet up with them a second time. After purchasing i actually wanted updates on when my car would arrive but did not really hear from them until I contacted them. The whole delivery process was very pleasant, they had everything ready for us,even the license plate so we were able to just drive it out of the dealership. They also took us step by step on how everything inside your car functions, and many follow ups after the delivery to see how happy we are with the car. The overall experience was enjoyable and professional, I would recommend them to other people. More

Unreal experience Buying a car from Charlesglen was the easiest decision. I just bought a 2019 Corolla Hatchback and Sean Nixon did a phenomenal job at figuring out my Buying a car from Charlesglen was the easiest decision. I just bought a 2019 Corolla Hatchback and Sean Nixon did a phenomenal job at figuring out my needs and tailoring his presentation to what was best for me. He asked questions, listened attentively and made the experience enjoyable and knowledgeable. The price was transparent the best in the city, so I felt comfortable moving forward. The Finance team was very patient, made suggestions and didn't pressure me to buy anything I didn't need. Mark the delivery coordinator educated me and took the time to make sure I was setup properly before driving off the lot. After this experience, I couldn't see myself buying a car from anywhere else! More

Best service ever! Mike Loritz welcomed us with open arms and made us feel right at home. We were offered the best service ever and he made sure the transaction was easy Mike Loritz welcomed us with open arms and made us feel right at home. We were offered the best service ever and he made sure the transaction was easy for us. Thank you Mike! More

Worry and hassle free car buying! This is my second time buying a car, but first time buying from Charelsglen, and my experience with Charlesglen was 100% better! They were open and ho This is my second time buying a car, but first time buying from Charelsglen, and my experience with Charlesglen was 100% better! They were open and honest with their pricing, they didn’t try to push me into buying “extras” and things that I truely didn’t need, and took the time to explain everything I needed to know so that I walked away feeling confident and excited!! More

Great buying experience 2019 RAV 4 XLE I just purchased a 2019 RAV 4 XLE premium. The buying experience at Charlesglen was great, fairly stress free. Paul worked to find me a vehicle and I just purchased a 2019 RAV 4 XLE premium. The buying experience at Charlesglen was great, fairly stress free. Paul worked to find me a vehicle and deal that worked well for me on my terms. Mark the delivery specialist was very detailed and explained everything well and how all the new technology worked. The dealership is also very nice, new with a nice cafe when you are waiting around for your service. More

Great experience Very nice people to deal with. No hassles with staff. Down to earth dealer. Best experience in buying a vehicle. Definitely will be back for our next Very nice people to deal with. No hassles with staff. Down to earth dealer. Best experience in buying a vehicle. Definitely will be back for our next vehicle. More

Friendly and knowledgeable staff Had a great experience purchasing the new 2019 Rav4. Tyler was very knowledgeable and friendly; he took the time to answer my 15 year old's questions Had a great experience purchasing the new 2019 Rav4. Tyler was very knowledgeable and friendly; he took the time to answer my 15 year old's questions which I greatly respect. More

Friendly, efficient, problem solving We are new permanent residents of Canada and wanted to buy a car similar to the one we have in the USA. An on-line search showed that Charlesglen had We are new permanent residents of Canada and wanted to buy a car similar to the one we have in the USA. An on-line search showed that Charlesglen had a good selection of used Toyotas. When we went in Tyler Medland helped us. He listened to what we wanted (2014 Rav 4) and offered two possibilities. He did not try to up-sell us...a big, big plus. We chose one of the two and he had us test drive it. It was just what we wanted, He was very friendly (as were all the staff) and did not waste our time! Because we had never owned a car in Canada and only had out-of-country drivers' licenses, we had a couple of extra hoops to jump through. Phil Dao told us just what we had to do and helped us find a company that could give us insurance quickly; again, friendly, efficient and he solved a problem. When we picked up the car Jim McAlorum (?) explained what we needed to know about the car and we were out the door. A very positive car buying experience. More

Great experience, friendly staff, with flexible hours This was overall a great purchasing experience. The staff were not pushy, friendly, and respectful of our time and very busy schedule. Would highly This was overall a great purchasing experience. The staff were not pushy, friendly, and respectful of our time and very busy schedule. Would highly recommend this dealership for a new purchase. More