Charlesglen Toyota

Best service ever! Mike Loritz welcomed us with open arms and made us feel right at home. We were offered the best service ever and he made sure the transaction was easy Mike Loritz welcomed us with open arms and made us feel right at home. We were offered the best service ever and he made sure the transaction was easy for us. Thank you Mike! More

Unreal experience Buying a car from Charlesglen was the easiest decision. I just bought a 2019 Corolla Hatchback and Sean Nixon did a phenomenal job at figuring out my Buying a car from Charlesglen was the easiest decision. I just bought a 2019 Corolla Hatchback and Sean Nixon did a phenomenal job at figuring out my needs and tailoring his presentation to what was best for me. He asked questions, listened attentively and made the experience enjoyable and knowledgeable. The price was transparent the best in the city, so I felt comfortable moving forward. The Finance team was very patient, made suggestions and didn't pressure me to buy anything I didn't need. Mark the delivery coordinator educated me and took the time to make sure I was setup properly before driving off the lot. After this experience, I couldn't see myself buying a car from anywhere else! More

Worry and hassle free car buying! This is my second time buying a car, but first time buying from Charelsglen, and my experience with Charlesglen was 100% better! They were open and ho This is my second time buying a car, but first time buying from Charelsglen, and my experience with Charlesglen was 100% better! They were open and honest with their pricing, they didn’t try to push me into buying “extras” and things that I truely didn’t need, and took the time to explain everything I needed to know so that I walked away feeling confident and excited!! More

Great buying experience 2019 RAV 4 XLE I just purchased a 2019 RAV 4 XLE premium. The buying experience at Charlesglen was great, fairly stress free. Paul worked to find me a vehicle and I just purchased a 2019 RAV 4 XLE premium. The buying experience at Charlesglen was great, fairly stress free. Paul worked to find me a vehicle and deal that worked well for me on my terms. Mark the delivery specialist was very detailed and explained everything well and how all the new technology worked. The dealership is also very nice, new with a nice cafe when you are waiting around for your service. More

Great experience Very nice people to deal with. No hassles with staff. Down to earth dealer. Best experience in buying a vehicle. Definitely will be back for our next Very nice people to deal with. No hassles with staff. Down to earth dealer. Best experience in buying a vehicle. Definitely will be back for our next vehicle. More

Friendly and knowledgeable staff Had a great experience purchasing the new 2019 Rav4. Tyler was very knowledgeable and friendly; he took the time to answer my 15 year old's questions Had a great experience purchasing the new 2019 Rav4. Tyler was very knowledgeable and friendly; he took the time to answer my 15 year old's questions which I greatly respect. More

Friendly, efficient, problem solving We are new permanent residents of Canada and wanted to buy a car similar to the one we have in the USA. An on-line search showed that Charlesglen had We are new permanent residents of Canada and wanted to buy a car similar to the one we have in the USA. An on-line search showed that Charlesglen had a good selection of used Toyotas. When we went in Tyler Medland helped us. He listened to what we wanted (2014 Rav 4) and offered two possibilities. He did not try to up-sell us...a big, big plus. We chose one of the two and he had us test drive it. It was just what we wanted, He was very friendly (as were all the staff) and did not waste our time! Because we had never owned a car in Canada and only had out-of-country drivers' licenses, we had a couple of extra hoops to jump through. Phil Dao told us just what we had to do and helped us find a company that could give us insurance quickly; again, friendly, efficient and he solved a problem. When we picked up the car Jim McAlorum (?) explained what we needed to know about the car and we were out the door. A very positive car buying experience. More

Great experience, friendly staff, with flexible hours This was overall a great purchasing experience. The staff were not pushy, friendly, and respectful of our time and very busy schedule. Would highly This was overall a great purchasing experience. The staff were not pushy, friendly, and respectful of our time and very busy schedule. Would highly recommend this dealership for a new purchase. More

Repeat Customer Great service second time we’ve been around each time was better than the first time I’d like to thank all the staff from the sale staff to the financ Great service second time we’ve been around each time was better than the first time I’d like to thank all the staff from the sale staff to the finance to even the guys who get the car ready for us really pleased with everything thank you. More

The best car buying experience of my life. Jan. 18, 2019 my wife and Ipicked up our new RAV4 from Charlesglen. This ended the best car buying experience I’ve ever had in my life. I’m 70 years o Jan. 18, 2019 my wife and Ipicked up our new RAV4 from Charlesglen. This ended the best car buying experience I’ve ever had in my life. I’m 70 years old and have bought way too many cars in my life and I hated the experience every single time . Cars are too expensive and do nothing but cost you a fortune to simply get you from here to there. Boyd Ellis and the team at Charlesglen changed my very ingrained attitude by running a very clean helpfull buying experience that blew me away. Yes I spent more money than I ever had on a car, but, it was such a painless experience I am still in awe . I don’t ever want to buy a car anywhere else, well done Boyd and the whole team at Charlesglen. More