Charlesglen Toyota

Great all round dealership! This is the third vehicle we have purchased from this dealership and have found all staff friendly and very helpful. I can not stand pressure sales an This is the third vehicle we have purchased from this dealership and have found all staff friendly and very helpful. I can not stand pressure sales and have never experienced this any time we have been in the showroom. They have always been accommodating to our schedule in test driving any vehicle as well as explaining all features of vehicles. Very impressed with the delivery process of new vehicles explaining in detail all features, maintenance schedules and setup according to our requirements. The service department has alway been superb from the the booking process, check-in, meeting promised completion times and follow up. I have never had any issues when servicing any vehicle. I would highly recommend considering this dealership if you are looking for quality service when purchasing or servicing a vehicle. More

Spur of the moment purchase. I dropped in to see what RAV4s were available. Lorne found me an amazing car at great price and my trade-in value was excellent. Driving my new RAV4 I dropped in to see what RAV4s were available. Lorne found me an amazing car at great price and my trade-in value was excellent. Driving my new RAV4 two days later. Very happy. More

Fantastic service Great service Mark’s review of the car was helpful, answered all my questions Nice service Toyota offers with the registration Of the vehicle. T Great service Mark’s review of the car was helpful, answered all my questions Nice service Toyota offers with the registration Of the vehicle. Thanks again, More

Good job Mitch is great to deal with, no hassle and no pressure. I have purchased 4 vehicles from Charles glen over the years and more to come Thanks Mitch is great to deal with, no hassle and no pressure. I have purchased 4 vehicles from Charles glen over the years and more to come Thanks More

Very nice dealership I bought Toyota Rav 4 2018 at the dealership, very glad to meet Kate Shakula (sales), she is very professional, very friendly and positive person. I d I bought Toyota Rav 4 2018 at the dealership, very glad to meet Kate Shakula (sales), she is very professional, very friendly and positive person. I definitely recommend this dealership. More

Great place Very helpful. Easy buy. Well explained Highly recommended. Was debating on getting Honda hybrid, but found the staff here much more informed and w Very helpful. Easy buy. Well explained Highly recommended. Was debating on getting Honda hybrid, but found the staff here much more informed and willing to go extra mile for my business More

One of the best dealerships just enjoyed the overall experience. Everyone was friendly and very helpful and made my purchase easy as possible. And the contact after has been very just enjoyed the overall experience. Everyone was friendly and very helpful and made my purchase easy as possible. And the contact after has been very helpful. More

Made us feel like family From the moment we walked in the door, we were treated with respect, honesty, integrity and humour. There was 0 pressure. Kate,Jim and Alison were in From the moment we walked in the door, we were treated with respect, honesty, integrity and humour. There was 0 pressure. Kate,Jim and Alison were incredible and professional yet a LOAD of fun! They made buying a vehicle as joyful as it should be instead of stressful. These 3 people are AMAZING! Kate did EVERYTHING she could to ensure it all went smoothly! THANK YOU KATE, JIM AND ALISON! We feel as though we’ve made friends for life. More

Great service Customer service was really good, no one pushed to buy a car, and we haven’t received hundreds of follow up calls after the first visit. Kate gave us Customer service was really good, no one pushed to buy a car, and we haven’t received hundreds of follow up calls after the first visit. Kate gave us some advices that helped us to make a right choice for a reasonable price. More

Good service Actually wanted to drive a little further and a little longer on the highway with the demo car but I guess due to weather we were only allowed to go s Actually wanted to drive a little further and a little longer on the highway with the demo car but I guess due to weather we were only allowed to go so far. Felt a little pressured into purchasing the car after test driving, it was daily phone calls from sales until we decided to go meet up with them a second time. After purchasing i actually wanted updates on when my car would arrive but did not really hear from them until I contacted them. The whole delivery process was very pleasant, they had everything ready for us,even the license plate so we were able to just drive it out of the dealership. They also took us step by step on how everything inside your car functions, and many follow ups after the delivery to see how happy we are with the car. The overall experience was enjoyable and professional, I would recommend them to other people. More