Charlesglen Toyota

I would give this dealership zero stars if I could. I have never experienced such a lack of communication entirely on their end. I have owned my RAV4 since 2017 And believe in servicing my vehicle direct have never experienced such a lack of communication entirely on their end. I have owned my RAV4 since 2017 And believe in servicing my vehicle directly at the dealership. However, being a loyal customer means nothing to them. I have NEVER had a service appointment over the course of 3 years where they didn’t miss something. In fact, I have almost ruined my car TWICE because they didn’t communicate when I was due for an oil change or engine fluid flush. The manager sat on his computer trying to crunch numbers and make sure they had the right phone number on file. of course, the number was correct and I have never received a service reminder call. I was also completely lied to by the manager trying to cover his tracks, only to then get totally different recommendations from the auto techs. For the record, Honda is 100% better. I am disgusted with charsglen Toyota. More

Amazing service! Love my new Rav!! Great genuine approach by Paul. Financing with Allison was easy, no pressure and fun! Which I don’t rarely say when I’m paying for something. by Paul. Financing with Allison was easy, no pressure and fun! Which I don’t rarely say when I’m paying for something. More

Outstanding, thanks for the best offering of Prius family of energy efficient car at an affordable price. The cost of gas versus electricity is it should cost. 34 cents to fill the traction battery on easyma of energy efficient car at an affordable price. The cost of gas versus electricity is it should cost. 34 cents to fill the traction battery on easymax fixed More

Paul Gorsline Is an absolute gem. He was able to help my daughter manage the financial issues and get into a RAV4 lease Paul Paul tells the truth and if there are issues he tries to get you through the daughter manage the financial issues and get into a RAV4 lease Paul Paul tells the truth and if there are issues he tries to get you through them. More

The best!!! Work with Paul, his word is solid and he cares! Roland built my truck with his bare hands (he’s an animal), between the two of them and the entire tea Work with Paul, his word is solid and he cares! Roland built my truck with his bare hands (he’s an animal), between the two of them and the entire team at Charlesglen i was looked after proper! I am grateful. Merry Christmas! More

Great service with integrity From start to finish this was superlative service from each and every Charlesglen Toyota employee that I had the pleasure to deal with in my purchase From start to finish this was superlative service from each and every Charlesglen Toyota employee that I had the pleasure to deal with in my purchase of a new Toyota RAV4. I honestly didn't expect to receive such honest and forthright service given past dealings with other car dealers. These folk were everything one could hope for when purchasing a vehicle through a car dealership. Many thanks to all for terrific service and making the process easy. David More

Great experience at Charlesglen Toyota, cannot thanks Great experience at Charlesglen Toyota, cannot thank both Alison and Stephen Chan enough for their amazing service. They are professional , genuinely Great experience at Charlesglen Toyota, cannot thank both Alison and Stephen Chan enough for their amazing service. They are professional , genuinely helpful, and so friendly. Completely put me at ease thru the whole process! Am so thrilled with my Corolla, heartfelt thanks for such a great experience! More

Great Customer Relations My purchase was an inexpensive 16 year old used vehicle however the staff at Charlesglen Toyota could not have treated me better had I been purchasing My purchase was an inexpensive 16 year old used vehicle however the staff at Charlesglen Toyota could not have treated me better had I been purchasing a $80,000 New Vehicle. I am most happy with my purchase and all of the staff and I will be recommending them to anyone that I meet that is looking for a new or used vehicle. More

Awesome! We have to thank Paul Gorsline for giving such great and personable service. The whole team was a delight to work with while purchasing a new car. I t We have to thank Paul Gorsline for giving such great and personable service. The whole team was a delight to work with while purchasing a new car. I think we got a fair trade and love the new car. Thank you! More

Charlesglen rocks The whole car buying experience at Charlesglen Toyota was a very pleasing experience. From start to finish the team there made for a comfortable exper The whole car buying experience at Charlesglen Toyota was a very pleasing experience. From start to finish the team there made for a comfortable experience. No high pressure, very informed staff, amenities at the dealership are awesome and was made to feel like part of the Toyota family there. I highly recommend Charlesglen to anyone in the market for Toyota products. More