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Charlesglen Toyota

Calgary, AB

4.8
1,468 Reviews
A new car is only the start of the celebration at Charlesglen Toyota. Since 1988, Charlesglen Toyota has gained a strong reputation for treating our staff and customers like family. We try and build on this reputation every day, one customer at a time. We believe "the purchase is not the end of a transaction, but the beginning of an obligation", and we strive to make the purchase and service experience better each day. In our quest to achieve exceptional customer satisfaction, we proudly offer an AutoRewards program, that rewards our customers for their continued loyalty. To find out more about this program, feel free to go to www.charlesglenautorewards.com At Charlesglen Toyota, we pride ourselves on being a family-run business. Since we opened our doors in 1988, we have hung our reputation on three words: Fairness, Trust, and Integrity. These words are our guiding principles in the way we conduct business every day.
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7687 110 Ave NW

Calgary, AB

T3R 1R8

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Showing 1,468 reviews

November 04, 2020

Overall, my experience with Charlesglen Toyota was positive. Andrew was very helpful from the time I walked in, during my purchase and follow up thereafter. More

by Brittany
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Sutherland
October 30, 2020

The staff at Charlesglen Toyota provides superior services to customers. The staff members are friendly and professional. I had very good experience with all I dealt with. More

by Mei Chen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Keong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Dao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phoebe Ku
October 25, 2020

Just bought our Toyota Tacoma this month. Ms. Anne Reyes is very accommodating and helpful. She is the most patient person we’ve ever dealt with. My husband calls her anytime of the day or night & she never More

by Connie C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alison Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anne Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Slaney
October 22, 2020

Charlesglen made the buying process enjoyable which we all know can be a stressful time. Always a pleasure to deal with them. The end (needed 25 words) More

by Wayne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Dao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phoebe Ku
October 19, 2020

I just picked up my new 2020 Tacoma from Tim and the team at Charlesglen Toyota! This is my second vehicle purchased, the last was a used Dakota, which I still have and use! Tim sets the bar very high for li More

by David L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Beach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alison Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anne Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Medland
October 14, 2020

I have just leased my 5th car from Charlesglen and have never had a bad experience. Everyone I dealt with, Paul, Alison, Phil and Jim were friendly, professional and they all made the process easy and eve More

by janetbernakevitch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Dao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Gorsline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alison Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim McAlorum
October 01, 2020

Great sales staff. Paul from the leasing department took care of us. Very knowledgeable. Purchased a new 2020 highlander and replaced our 2007 Rav4. We also have had great service in the maintenance (servic More

by evagelos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark McQueen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garnett Lund
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Gorsline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Slaney, Colin Wiebe
September 30, 2020

Great experience. First time leasing a vehicle and the advantages of leasing was thoroughly explained. Finance office was a pleasant (often isn’t) experience. Great experience picking up my new Toyota. Al More

by Extremely Happy!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Gorsline
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2020

Great customer service in this location. Will surely come back if we need service or maybe if we get lucky buy another vehicle. One amazing team you guys have!! More

by gener616
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garnett Lund
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anne Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kurt Mulder
September 29, 2020

Best service ever!! Fast, friendly and efficient service, I have been dealing at Charlesglen for 20 years, they just keep getting better and better. Thanks More

by mplconsulting516
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Dao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Brockhurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Gorsline
5.0
This rating includes all reviews, with more weight given to recent reviews.
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