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Charlesglen Toyota
Calgary, AB
1,468 Reviews
A new car is only the start of the celebration at Charlesglen Toyota.
Since 1988, Charlesglen Toyota has gained a strong reputation for treating our staff and customers like family. We try and build on this reputation every day, one customer at a time.
We believe "the purchase is not the end of a transaction, but the beginning of an obligation", and we strive to make the purchase and service experience better each day.
In our quest to achieve exceptional customer satisfaction, we proudly offer an AutoRewards program, that rewards our customers for their continued loyalty. To find out more about this program, feel free to go to www.charlesglenautorewards.com
At Charlesglen Toyota, we pride ourselves on being a family-run business. Since we opened our doors in 1988, we have hung our reputation on three words: Fairness, Trust, and Integrity. These words are our guiding principles in the way we conduct business every day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,468 reviews
November 12, 2020
We had a great experience at Charlesglen Toyota.Val We had a great experience at Charlesglen Toyota. Val Parson was a pleasure to deal with as was Phil Dao. Our new Highlander is fantastic. We had a great experience at Charlesglen Toyota. Val Parson was a pleasure to deal with as was Phil Dao. Our new Highlander is fantastic. More
by Dudes52
November 12, 2020
We had a great experience at the Charlesglen Toyoto. They provided us with all the important information and helped us along our journey to buying our new vehicle! They were respectful, professional and so h provided us with all the important information and helped us along our journey to buying our new vehicle! They were respectful, professional and so helpful! More
by robynb
November 10, 2020
A phone call one night to the dealership connected me with Val who professionally dealt with all the steps, I drove my second Camry out of the dealership with ease, now I am living the dream. with Val who professionally dealt with all the steps, I drove my second Camry out of the dealership with ease, now I am living the dream. More
by victorlw50
November 09, 2020
It was a journey of research and trying out trucks that led me back to Toyota from a GMC. (I owned an Avalon for 30 years.) Everyone at Charlesglen did their best to give us a fantastic experience...with s led me back to Toyota from a GMC. (I owned an Avalon for 30 years.) Everyone at Charlesglen did their best to give us a fantastic experience...with special thanks to Val!! I love the truck!!! More
by Linda Kundert
Employees Worked With
Other Employees :
Jim McAlorum, Tyler Medland, Kurt Mulder
November 07, 2020
Just bought a Tacoma truck from Lorne it is the third vehicle I have bought from him over the years. He is honest and not your typical car salesman he is a low key guy that you can warm to instantly and vehicle I have bought from him over the years. He is honest and not your typical car salesman he is a low key guy that you can warm to instantly and his integrity shows through when you deal with him. He is why I buy my cars here. More
by Kevinandcurly
Employees Worked With
November 05, 2020
This was our 5th Toyota product that we purchased from this dealership over the past 10 yrs or so. We are very loyal to the dealership due to their professionalism, candid advice and informed technicians this dealership over the past 10 yrs or so. We are very loyal to the dealership due to their professionalism, candid advice and informed technicians and customer service personnel. We will purchase again from the dealership. Mark was very helpful with the orientation of our new vehilce. Great person to deal with. More
by Susan & Ralph
November 05, 2020
Andrew was very transparent, professional and shows that he cares for our satisfaction throughout our interraction with him. I can him recommend to family and friends anytime. he cares for our satisfaction throughout our interraction with him. I can him recommend to family and friends anytime. More
by Olufemi
November 05, 2020
Speechless! I need a minimum of 25 words to submit this review? Mmmm I have nothing important to say, 19 more, almost, there it is! review? Mmmm I have nothing important to say, 19 more, almost, there it is! More
by Nigelmcnary
November 05, 2020
The experience was amazing! Everything from the seamless, honest sales process Andrew gave me, to Jim's constant joking during my pickup, and Alison's humor while also providing exceptional advice and servic honest sales process Andrew gave me, to Jim's constant joking during my pickup, and Alison's humor while also providing exceptional advice and service to me during the paperwork. They made me feel at home. More
by Sophie
November 05, 2020
Good service and advice from Maria. She was honest and friendly. From the first call when she provided all in prices for all options, right up to final sale. friendly. From the first call when she provided all in prices for all options, right up to final sale. More
by pschachtner
Employees Worked With
