Charlesglen Toyota

I had an excellent experience with the purchase of my new Toyota. Maria was extremely helpful, as was Mark in explaining all of the features of my new car! Toyota. Maria was extremely helpful, as was Mark in explaining all of the features of my new car! More

Excellent experience from the first visit to the final delivery. Paul Gorsline was amazing and made us feel very confident with the decision and made it an easy and simple process. Mark was great explaini delivery. Paul Gorsline was amazing and made us feel very confident with the decision and made it an easy and simple process. Mark was great explaining to me about all the new features of my new vehicle during a very exciting moment. Thank you very much to all the Charlesglen Toyota family, I feel very proud to be a loyal customer for 10 years!! Muchas Gracias! More

I just picked up my Brand new 2021 Tundra truck today and it is defected - Driver side door is not fitted properly has to bang it to close, from the inside it does not open smoothly the knob seems to be push it is defected - Driver side door is not fitted properly has to bang it to close, from the inside it does not open smoothly the knob seems to be pushed hard with a banging sound to open- My mechanic confirmed this is a mal-fitted door that could only mean it was improperly repaired (may be an accident I was not informed about) - When I took it back to Charlesglen they directed me to body shop (After owning the truck for only 3 hours!) at the bodyshop they tried to fix it but car is still the same with an obvious problem in the door. Dear Charlesglen Toyota, how could you sell a brand new defected truck? is there no quality control what so ever? No one had noticed the defected door from Manufacture in Texas all the way to your dealership in Calgary!? Are you seriously supposed to be allowing this? More

I been a Toyota member for maybe 15 years. Always great help from the Toyota staff and very patient with taking care of my needs/wants... help from the Toyota staff and very patient with taking care of my needs/wants... More

Buying your first car is exciting but can also be nerve-wracking as many people end up getting scammed when getting a used car. However, the team at Charleglen Toyota were very fair, clear and transp nerve-wracking as many people end up getting scammed when getting a used car. However, the team at Charleglen Toyota were very fair, clear and transparent throughout the whole process. Andrew was patient, thorough and explained every part of the process. Furthermore, Jim showed me all the functions and nuances of the car to ensure I understood everything. That brought me great relief and I even learned some tips on how to take care of my new car. Tyler was also very fair and kept to his word on what we had agreed on. I would recommend The Charlesglen Toyota team to anyone looking to get a quality used car at a fair price! Thanks to the Charlesglen team- I am loving my new ride! More

Superb and exceptional service especially from Ms Anne Reyes(product advisor),you are the best asset in your team.Very professional and so accommodating day and night. Highly recommend to everyone! Reyes(product advisor),you are the best asset in your team.Very professional and so accommodating day and night. Highly recommend to everyone! More

I am writing you this review to share our family's experience with your dealership and specifically, Mr. Paul Gorsline. My father leased the above mentioned Corolla from Canyon Creek Toyota 2.5 yea experience with your dealership and specifically, Mr. Paul Gorsline. My father leased the above mentioned Corolla from Canyon Creek Toyota 2.5 years ago. He was thrilled with his new car and he and my mom loved going for scenic drives. My parents are both 92 years old. Unfortunately, my dad passed away from Covid on Sunday January 24th and our family has been tasked with handling our father's affairs. My brother contacted many Toyota dealerships in Calgary investigating the options we had with the remaining 2.5 years on the vehicle's lease. He was met with very little help until he talked with Mr. Gorsline at your company. From the first moment, we knew our family was in good hands. Paul was professional, extremely capable and most importantly, very honorable when helping us with the car. He gave us options that were all fair and was outstanding at helping our family navigate the process of turning in the vehicle. Not too often do you encounter such a wonderful person in the workforce. All my siblings are thankful for the assistance that Paul has provided and we wanted to share our experience so Mr. Gorsline is recognized for being such an honorable person. On behalf of our family, thank you Mr. Gorsline, and thank you also to Charlesglen Toyota for encouraging this type of professionalism, trust and kindness within your workplace environment. You have customers for life. More

Knowledgeable and friendly staff who work hard to ensure that your new car purchase experience is a smooth and pleasant experience. You are treated with respect and feel that you are an important customer that your new car purchase experience is a smooth and pleasant experience. You are treated with respect and feel that you are an important customer to them. More

We always get exceptional service with Charlesglen Toyota with everyone. Paul was extremely exceptional in helping us return the leased Rav4 and getting us the best deal for our new 4Runner. Phil was awesome with everyone. Paul was extremely exceptional in helping us return the leased Rav4 and getting us the best deal for our new 4Runner. Phil was awesome with all the financial details and offers to protect our car. And Jim did a fantastic job in helping us set up and get to know our new vehicle. Regardless of who you deal with here at Charlesglen, You are always assured to get outstanding service from everyone. Thanks!!! More

I have done my car sales at Charlesglen Toyota for about 5 years now. They have helped me with everything I've ever requested. Most recently, I got into a car accident and my car was a write off. They quick 5 years now. They have helped me with everything I've ever requested. Most recently, I got into a car accident and my car was a write off. They quickly helped me get into a new car and I couldnt be happier. Was able to pop into a new car with everything I wanted within it. I would like to personally thank the 4 people who I always have the pleasure of speaking to there; Alison, Garnett, Paul and Jim. Thanks so much for all your help!! More