Charlesglen Toyota

Before coming to Charlesglen Toyota, even if we had made a deposit with another dealer, we constantly felt no idea in terms of when, how, and what kind of vehicle color we are going to have for our new made a deposit with another dealer, we constantly felt no idea in terms of when, how, and what kind of vehicle color we are going to have for our new RAV4 XLE. Until one month ago, we met Val Parsons, a Product Advisor, with great personalities and profound professional experiences. Val treats us with kindness, honesty and respect, she responded to our inquiries without any delay. We feel so lucky to have her to be our advisor. Things went faster after our first met, less than two months later we received a call from Val, our booked vehicle was arriving, and a few days later we got our new car. So if anyone wants to get a new vehicle and avoid frustrations, come to meet Val Parsons, because she is one of the best! More

It was a very pleasurable experience with Valerie Parsons. She was on her game and found the vehicle we were looking for in time for Christmas , especially after being advised there was a 1 year-18 m Parsons. She was on her game and found the vehicle we were looking for in time for Christmas , especially after being advised there was a 1 year-18 months waiting list. The bonus was her delicious buttermilk biscuits! More

Excellent! !! A word that could i express to Mr, Hanyang Wang, service manager of service department. He give me a wonderful experience of having a second servic !! A word that could i express to Mr, Hanyang Wang, service manager of service department. He give me a wonderful experience of having a second service of my Hybrid vehicle. Details to details and always updated what should be done and there is a certain time frame to be done. Awesome!, I highly recommended for good services and hoping next session of my car services will be you. Thanks for your good performance. 100% for jyour job will done, God bless More

This is Syed Shahid Iqbal Recently bought 2024 RAV4 HEV I had an incredible experience with Damon Larson at Charlesglen Toyota, my salesperson, was absolutely amazing. He was straightforward, cool, an HEV I had an incredible experience with Damon Larson at Charlesglen Toyota, my salesperson, was absolutely amazing. He was straightforward, cool, and always willing to assist with any questions or concerns. I’ve never met a salesperson so genuine and easy to work with. Damon made the entire process smooth and stress-free. If you’re looking for a great car-buying experience, ask for Damon you won’t be disappointed!" I appreciate his professionalism and effort. If you’re looking for someone who truly cares, Damon is the one to ask for!" "I had a good experience overall buying winter tires from Charlesglen Toyota, but I was a little disappointed that the warranty was added without discussing it with me first. While the process was otherwise smooth and professional, I would have appreciated being consulted about the additional cost. Clear communication is important, and I hope this feedback helps improve the experience for future customers." More

Valarie Parsons was very personable, respectful, and provided bonus baked goods. Charlesglen Toyota had good communication and organization. We really appreciated the tutorial on our Tacoma prior to d provided bonus baked goods. Charlesglen Toyota had good communication and organization. We really appreciated the tutorial on our Tacoma prior to driving it off the lot. More

Charlesglen treated me well during my recent new car purchase. I would deal with them again. I suppose this is not unique to Charlesglen, but it would be nice if they included things like the manda purchase. I would deal with them again. I suppose this is not unique to Charlesglen, but it would be nice if they included things like the mandatory freight charges, etc. in the original price, rather than treat them as add on items later in the negotiations. More

Overall a great experience with the Charlesglen team! Val was extremely helpful and made us feel at home. Thanks for everything! We LOVE our new RAV4!!! Val was extremely helpful and made us feel at home. Thanks for everything! We LOVE our new RAV4!!! More

Reception was pleasant and welcoming. Friendly environment. Experienced staff. Loved the presentation and interpretation. Will definitely recommend. Friendly environment. Experienced staff. Loved the presentation and interpretation. Will definitely recommend. More

Excellent service from Val once again! We are loving my new highlander! Thank you very much Val! We are loving my new highlander! Thank you very much Val! More

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