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Charlesglen Toyota

Calgary, AB

4.8
1,467 Reviews
A new car is only the start of the celebration at Charlesglen Toyota. Since 1988, Charlesglen Toyota has gained a strong reputation for treating our staff and customers like family. We try and build on this reputation every day, one customer at a time. We believe "the purchase is not the end of a transaction, but the beginning of an obligation", and we strive to make the purchase and service experience better each day. In our quest to achieve exceptional customer satisfaction, we proudly offer an AutoRewards program, that rewards our customers for their continued loyalty. To find out more about this program, feel free to go to www.charlesglenautorewards.com At Charlesglen Toyota, we pride ourselves on being a family-run business. Since we opened our doors in 1988, we have hung our reputation on three words: Fairness, Trust, and Integrity. These words are our guiding principles in the way we conduct business every day.
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7687 110 Ave NW

Calgary, AB

T3R 1R8

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Showing 1,467 reviews

April 14, 2021

Justin was very helpful. We looked at two different vehicles with him before leasing a vehicle with Charlesglen. We have had 3 different vehicles with this dealership and have been very pleased with th More

by D & L
Recommend Dealer
Yes
Employees Worked With
Justin Yang
April 13, 2021

This was the most pleasant dealership I've ever dealt with. Val was terrific. I didn't feel pressured or ignored during the shopping process. Just right. More

by Happy customer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Beach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garnett Lund
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Dao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Valarie Parsons
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2021

The engine on my 2013 FRS blew, last month.The car had just over 90K km on it, and I had paid for the extended warranty (60/100,000). The service invoice indicated that the engine was low on oil. This is More

by rdyck
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Mark McQueen
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2021

My first Toyota, great customer service!!! Bought a 2021 Sienna for travel, Realy good!! Would recommend friends and family to the dealership in the future, May also trade my other car to Toyota. More

by Ziu66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Duke
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2021

We very much enjoyed working with Maria on the purchase of our new Toyota vehicle. She was knowledgeable, patient (never pushy), and at times entertaining. We highly recommend her and Charlesglen Toyota. More

by bill
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garnett Lund
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Arnould
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2021

Our visit exceeded our expectations. Upon entering we were greeted immediately and made to feel welcomed. We were very impressed with the spaciousness of the showroom and the display of the vehicles. Our More

by darwindsor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khal Aburashed, Financial Services Manager and Mark Peters, Delivery Coordinator , Andrew Sutherland
April 10, 2021

One star because thats as low as I could go!! Guess you don’t need my business. I will let everyone I know about my experience too. More

by JR
Recommend Dealer
No
Employees Worked With
Boyd Ellis
Apr 12, 2021 -

Charlesglen Toyota responded

Good Morning JR; We'd be happy to determine your concern with the intent of making things better. The gentleman you've given a one star review has been off on disability coverage for over a year now, so please reach out @ generalmanager@charlesglen.toyota.ca so we can work on a solution. Warm Regards, Tim Beach - General Manager

April 08, 2021

My second vehicle from Maria and the amazing team at Charlesglen! I could not be happier! Her Toyota knowledge, respect for my travel from Edmonton, and genuine care in getting me into the vehicle for m More

by bonniejdell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Beach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark McQueen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khalil Aburashed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Arnould
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Medland
April 07, 2021

Bought a vehicle from Charlesglen Toyota and I had an amazing experience from Anne Reyes and Nomer! They were both professional and very pleasant to deal with. Would definitely recommend 100%. More

by Joyce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anne Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nomer Agorilla
April 07, 2021

Very friendly and knowledgeable staff. Everyone was punctual and kept their word and everything went smoothly. I highly recommend Charlesglen Toyota . Pleasure to deal with. More

by romanw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garnett Lund
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khalil Aburashed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Brockhurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
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