Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Charlesglen Toyota
Calgary, AB
1,488 Reviews
A new car is only the start of the celebration at Charlesglen Toyota.
Since 1988, Charlesglen Toyota has gained a strong reputation for treating our staff and customers like family. We try and build on this reputation every day, one customer at a time.
We believe "the purchase is not the end of a transaction, but the beginning of an obligation", and we strive to make the purchase and service experience better each day.
In our quest to achieve exceptional customer satisfaction, we proudly offer an AutoRewards program, that rewards our customers for their continued loyalty. To find out more about this program, feel free to go to www.charlesglenautorewards.com
At Charlesglen Toyota, we pride ourselves on being a family-run business. Since we opened our doors in 1988, we have hung our reputation on three words: Fairness, Trust, and Integrity. These words are our guiding principles in the way we conduct business every day.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,488 reviews
June 05, 2021
Great all around service! Steve was so patient and knowledgeable with all our questions and multiple visits. Would definitely recommend him to anyone else looking to purchase a vehicle. Amazing custo knowledgeable with all our questions and multiple visits. Would definitely recommend him to anyone else looking to purchase a vehicle. Amazing customer service on all levels! More
by Bdschmidt
June 05, 2021
Love the set up of the Dealership. A great atmosphere with no pressure, everyone is so pleasant. Val and Violet set everything up nicely for us with a test drive. All our questions were answered. We rece with no pressure, everyone is so pleasant. Val and Violet set everything up nicely for us with a test drive. All our questions were answered. We received our vehicle early and Jim did a nice job with a humerous orientation on delivery! Val has been in contact many times to make sure everything is good, that we are happy, and to answer any questions. The cookies on pickup were a nice touch! We look forward to many years with our new Corolla Hybrid. More
by hreckord
June 04, 2021
The leasing experience was mostly quick and easy. There were a few hiccups that were beyond the control of the dealership which did everything possible to get me the car I wanted. Paul was great to work wi were a few hiccups that were beyond the control of the dealership which did everything possible to get me the car I wanted. Paul was great to work with. He went above and beyond. More
by AGM2021
Employees Worked With
June 04, 2021
Amane was a great help to us when we were looking to purchase our vehicle. He was easily the best car salesman we have ever dealt with and will be calling him again when we need a new vehicle! purchase our vehicle. He was easily the best car salesman we have ever dealt with and will be calling him again when we need a new vehicle! More
by connormurray
June 01, 2021
We have rated this 5+/5 because we have been MORE than satisfied with the customer service here. The CH-R is our third new vehicle that we have purchased over the years.... and we will be back. I have re satisfied with the customer service here. The CH-R is our third new vehicle that we have purchased over the years.... and we will be back. I have recommended this dealership to many of our friends and family. Val Parsons was very professional and made us both feel at ease with our purchase. Not only that, she baked cookies for us too! More
by bonnie.smith
May 31, 2021
I enjoyed the purchase experience with Kingsley who is approachable and knowledgeable. He helped setting up test drive and arranging paper work in a very efficient manner. approachable and knowledgeable. He helped setting up test drive and arranging paper work in a very efficient manner. More
by Johnny G
Employees Worked With
May 30, 2021
My experience buying a new vehicle was awesome. There was colorful confetti rain at an event. I was pleased with the guidance from Mr. Kanai from start to end. colorful confetti rain at an event. I was pleased with the guidance from Mr. Kanai from start to end. More
by Koji Tanaka
May 29, 2021
Awesome! Andrew at sales was amazing from the start to end! Friendly and courteous and answered all our questions! Definitely come back for our next vehicle. end! Friendly and courteous and answered all our questions! Definitely come back for our next vehicle. More
by dakshima
Employees Worked With
Andrew Sutherland
May 29, 2021
The staff at Charlesglen are excellent. Customers are valued and encouraged to browse without being pestered. We had a great experience with Val as she helped us in the selection of our car and made sure valued and encouraged to browse without being pestered. We had a great experience with Val as she helped us in the selection of our car and made sure we were happy with our purchase. All staff gave us outstanding service. More
by Terry
May 23, 2021
My experience buying a new vehicle was awesome. I was treated with respect and Amane wasn’t pushy. All in all it was a great experience. treated with respect and Amane wasn’t pushy. All in all it was a great experience. More
by Jiller10
Employees Worked With
Rena Stewart, Amane Kanai
