Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Charlesglen Toyota
Calgary, AB
1,467 Reviews
A new car is only the start of the celebration at Charlesglen Toyota.
Since 1988, Charlesglen Toyota has gained a strong reputation for treating our staff and customers like family. We try and build on this reputation every day, one customer at a time.
We believe "the purchase is not the end of a transaction, but the beginning of an obligation", and we strive to make the purchase and service experience better each day.
In our quest to achieve exceptional customer satisfaction, we proudly offer an AutoRewards program, that rewards our customers for their continued loyalty. To find out more about this program, feel free to go to www.charlesglenautorewards.com
At Charlesglen Toyota, we pride ourselves on being a family-run business. Since we opened our doors in 1988, we have hung our reputation on three words: Fairness, Trust, and Integrity. These words are our guiding principles in the way we conduct business every day.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,467 reviews
May 04, 2021
The dealership was recommended by a neighbour. We found them upfront about pricing and they answered all our questions. A pleasant experience all around from initial meeting with Val Parsons our sales advi them upfront about pricing and they answered all our questions. A pleasant experience all around from initial meeting with Val Parsons our sales advisor to vehicle pickup. More
by bliggett
Employees Worked With
May 04, 2021
Excellent service and a truly transparent process. Val and the staff went above and beyond to accommodate me and ensure my experience was flawless and enjoyable. and the staff went above and beyond to accommodate me and ensure my experience was flawless and enjoyable. More
by bert
Employees Worked With
May 02, 2021
Everything moved very efficiently, and the staff were friendly and answered all our questions. Between my husband and I, we have bought 4 new Toyotas at this dealership, 2 Highlanders, a Matrix and now friendly and answered all our questions. Between my husband and I, we have bought 4 new Toyotas at this dealership, 2 Highlanders, a Matrix and now a C-HR within the span of 20 years. That about says it all, we would not go anywhere else. Thank you Valarie Parsons, you are so kind and knowledgeable. Loved the cookies... and keep the sirens going. Thank you Rick Delong (finance), and Jim McAlorum (delivery) who has a great positive energy, he introduced us to the awesome singer Molly Johnson. Alex Keong, you have an excellent team and we would totally recommend this dealership. More
by bonnie.smith
April 30, 2021
I would deal with Charlesglen Toyota again! They really know how to treat people right and are willing to work with you! I will be back! know how to treat people right and are willing to work with you! I will be back! More
by Hiraimonica
April 30, 2021
The entire experience with Charlesglen Toyota was hassle-free, streamlined, professional, and incredibly friendly. Steve was an absolute delight to do business with, answered all my questions with a hassle-free, streamlined, professional, and incredibly friendly. Steve was an absolute delight to do business with, answered all my questions with a smile (from what I could see behind his mask!) and helped me understand the entire process of financing my vehicle from start to end. I am absolutely delighted by the service from Charlesglen Toyota. More
by Bryson_wiese
Employees Worked With
April 28, 2021
Charlesglen Toyota is definitely the best place to shop for your next car. Their team is amazing. And my sales rep Phoebe is super helpful. She answers my questions quickly and clearly. And she found me a for your next car. Their team is amazing. And my sales rep Phoebe is super helpful. She answers my questions quickly and clearly. And she found me a car which fits all my needs. More
by Billy
April 24, 2021
From the moment we told Amane what we were looking for in a car he has worked so diligently to help us make the best choice and we are thrilled with the service we received and personal care provided by Aman a car he has worked so diligently to help us make the best choice and we are thrilled with the service we received and personal care provided by Amane. We will recommend him to everyone! More
by Cam MacCorquodale
April 24, 2021
Thank you to our knowledgeable sales rep Amane Kanai. You made this a very easy buying experience. Alway great to buy our 7th car, so far, from Charlesglen Toyota. made this a very easy buying experience. Alway great to buy our 7th car, so far, from Charlesglen Toyota. More
by dfway
Employees Worked With
Rick Delong , Amane Kanai
April 24, 2021
Please with the friendliness of the staff and how fast they got the vehicle ready. Maria was great with helping me choose the proper model. they got the vehicle ready. Maria was great with helping me choose the proper model. More
by Jeaunatan
Employees Worked With
Other Employees :
Tyler Doherty, Tyler Medland
April 23, 2021
I have dealt with Charlesglen for years and have never regretted my decision. The salesman I have dealt with have been exceptional no sales pressure they take their time to find out what your needs and w regretted my decision. The salesman I have dealt with have been exceptional no sales pressure they take their time to find out what your needs and wants are. Yes you become part of the Toyota family. From reception, finance, sales and management the experience has always been positive. Your won’t regret dealing with them. More
by Happy Owner
