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Charlesglen Toyota
Calgary, AB
1,467 Reviews
A new car is only the start of the celebration at Charlesglen Toyota.
Since 1988, Charlesglen Toyota has gained a strong reputation for treating our staff and customers like family. We try and build on this reputation every day, one customer at a time.
We believe "the purchase is not the end of a transaction, but the beginning of an obligation", and we strive to make the purchase and service experience better each day.
In our quest to achieve exceptional customer satisfaction, we proudly offer an AutoRewards program, that rewards our customers for their continued loyalty. To find out more about this program, feel free to go to www.charlesglenautorewards.com
At Charlesglen Toyota, we pride ourselves on being a family-run business. Since we opened our doors in 1988, we have hung our reputation on three words: Fairness, Trust, and Integrity. These words are our guiding principles in the way we conduct business every day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,467 reviews
November 20, 2021
Omid is a professional and knowledgeable salesman. Definitely knows his stuff. He's not pushy and helps you work with your budget to find the right vehicle for you. Definitely knows his stuff. He's not pushy and helps you work with your budget to find the right vehicle for you. More
by Joel.Brunen
Employees Worked With
Omid Ebrahimi
November 19, 2021
Love love my RAV4 Hybrid! Thanks Val Parsons and all the team at Charlesglen Toyota! team at Charlesglen Toyota! More
by pmac1
November 17, 2021
Excellent service, knowledgeable Staff they treated us very nicely and answered all the questions we had very nicely and answered all the questions we had More
by Israr.ilyas
November 09, 2021
Excellent service from Maria Arnould, Rick Delong, and Mark Peters with the purchase of my 2021 RAV4. I've dealt with Charlesglen Toyota for nearly 20 years and I have never been disappointed! Mark Peters with the purchase of my 2021 RAV4. I've dealt with Charlesglen Toyota for nearly 20 years and I have never been disappointed! More
by pkudryk
November 07, 2021
Always, always double check the documentation and never trust the financial department of this dealership, we didnt have a good transaction while buying one of their used cars. trust the financial department of this dealership, we didnt have a good transaction while buying one of their used cars. More
by CIS
November 07, 2021
We were very happy with the purchase of a newish Corolla Hatchback SE from Charlesglen . Lorne Shire our product advisor was both courteous and efficient. If your in the market for a Toyota give him a call Hatchback SE from Charlesglen . Lorne Shire our product advisor was both courteous and efficient. If your in the market for a Toyota give him a call ! Thank you to Alison Matthews and Khalil Aburashed for getting me through the paperwork unscathed. More
by dixonbrian
November 04, 2021
Went to Charlesglen Toyota just to have a look around. Our first contact was Val Parsons. She introduced herself and asked if she could help us with anything, we said just looking, but we had some questio Our first contact was Val Parsons. She introduced herself and asked if she could help us with anything, we said just looking, but we had some questions, which she answered. We came back a few days later and purchased from Val, a RAV 4 Hybrid! Val made the process fun from buying to the day we picked it up! We highly recommend, Val Parsons for anyone looking to purchase a new or used vehicle! Everyone that we encountered at Charlesglen were awesome! Thank you! More
by mlp4955
October 31, 2021
Made the entire transaction quick and painless. Would definitely recommend to a friend or colleague. definitely recommend to a friend or colleague. More
by andrew.northcott
October 29, 2021
Find another toyota dealership, or document and pay attention to everything when purchasing anything from them. attention to everything when purchasing anything from them. More
by CIS
October 15, 2021
The service at this dealership is dreadful - they are rough on vehicles and appear to assume that some of their customers are not very intelligent. The first time that I took my vehicle in for service, rough on vehicles and appear to assume that some of their customers are not very intelligent. The first time that I took my vehicle in for service, it came back without the protective cap that was on the plug for the block heater. The strange thing was that they were working at the back of the vehicle and I was not sure how the cap fell off particularly since it had been securely attached to the front grill with a tie. The next time that they worked on vehicle, they replaced a couple of heat shields. I took the vehicle home parked it and later that afternoon while driving, the check engine light came on as well as a check vehicle stability control warning message. The vehicle was taken back to the dealership where they stated that it need a new right rear sensor. I was advised to replace the left rear sensor as well. $1,100 later and while the vehicle was still at Charlesglen Toyota, I was called and told that an air-fuel ratio sensor needed to be replaced as the warning lights had not cleared!! Could this not have been diagnosed when it was first taken into the dealership for diagnosis? It appears to me as if every time the vehicle is taken to this service centre, another problem is discovered. There were very little issues with the vehicle before I started taking it to this dealership. I have had enough of them and will not be returning. More
by Glo
