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Charlesglen Toyota
Calgary, AB
1,467 Reviews
A new car is only the start of the celebration at Charlesglen Toyota.
Since 1988, Charlesglen Toyota has gained a strong reputation for treating our staff and customers like family. We try and build on this reputation every day, one customer at a time.
We believe "the purchase is not the end of a transaction, but the beginning of an obligation", and we strive to make the purchase and service experience better each day.
In our quest to achieve exceptional customer satisfaction, we proudly offer an AutoRewards program, that rewards our customers for their continued loyalty. To find out more about this program, feel free to go to www.charlesglenautorewards.com
At Charlesglen Toyota, we pride ourselves on being a family-run business. Since we opened our doors in 1988, we have hung our reputation on three words: Fairness, Trust, and Integrity. These words are our guiding principles in the way we conduct business every day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,467 reviews
January 11, 2022
Both sales agent and finance were very accommodating, friendly and knows what their customers need without being pushy.. friendly and knows what their customers need without being pushy.. More
by Lizachloe1
January 09, 2022
I work directly with Paul G. and he was incredible. He wasn’t pushy. He was considerate of our unique family situation. And he knew everything that we needed when it came to the car that we eventually cho wasn’t pushy. He was considerate of our unique family situation. And he knew everything that we needed when it came to the car that we eventually chose. We’re grateful for experience at Charlesglen. More
by K.will.
January 07, 2022
They are very Nice and Friendly Easy to deal They are very Nice and Friendly Easy to deal with Knowledgeable about their product Approachable They are very Nice and Friendly Easy to deal with Knowledgeable about their product Approachable More
by Jun
January 07, 2022
Can't thank you enough for the service, you guys went above and beyond, Paul and Rick really appreciate all your help. Thanks Again Aman above and beyond, Paul and Rick really appreciate all your help. Thanks Again Aman More
by aman
January 07, 2022
I met with several people during the lease of my (second) Tacoma from Charlesglen. They have all without exception been very customer focussed and attentive. What I really, really am grateful for was that Tacoma from Charlesglen. They have all without exception been very customer focussed and attentive. What I really, really am grateful for was that I got responses to my questions/concerns with the same or next business day. More
by larrywmarks
Employees Worked With
Other Employees :
Alex Keong, Justin Yung....5 stars too, Rick Delong
January 06, 2022
It was an absolute pleasure working with Paul, Garnett, Mark and Hollie on the purchase of my vehicle from Charlesglen. They made this a very seamless process. Mark and Hollie on the purchase of my vehicle from Charlesglen. They made this a very seamless process. More
by Dalemerickson62
January 05, 2022
We are visiting in Calgary.and needed 2 items checked on our Highlander. Staff in Service.Dept were welcoming, provided quick service and took time to answer our questions. Our daughter bought her Rav 4 at our Highlander. Staff in Service.Dept were welcoming, provided quick service and took time to answer our questions. Our daughter bought her Rav 4 at Charlesglen and we have full trust in this dealership. More
by Carol
Employees Worked With
Tyler Medland
December 31, 2021
Obtained an object in my sidewall this morning. Called into dealership for service. They could not repair it. New tire installed and on my way in less than an hour. Unbelievable super service on New Year’ into dealership for service. They could not repair it. New tire installed and on my way in less than an hour. Unbelievable super service on New Year’s Eve! Way to go to all the service staff at Charlesglen. That’s why we will continue to purchase a vehicle from them. More
by teamflint.pr
Employees Worked With
Jason Frigen
December 16, 2021
Had a very nice experience with Toyota Charlesglen specially with Nomer and Ann! Thanks to you guys! specially with Nomer and Ann! Thanks to you guys! More
by jullianbatitis
December 15, 2021
I bought my 4Runner at Charlesglen back in 2006. It saw amazing travels with the family from taking the boys to hockey and hauling our trailer in Alberta and BC with our golden retriever. But then it was amazing travels with the family from taking the boys to hockey and hauling our trailer in Alberta and BC with our golden retriever. But then it was a sad time to part ways with the vehicle due to age. Charlesglen was there for my new vehicle. Val made the big move easy for me knowing there were huge ties to my 4Runner. I am now driving an Acura RDX which will continue with the family travels with my golden retriever. Thanks Val! And for the chocolate chip cookies. More
by marymorrison
Employees Worked With
Other Employees :
Jim McAlorum, Kate Thomson, Hollie Hart
