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Charlesglen Toyota
Calgary, AB
1,481 Reviews
A new car is only the start of the celebration at Charlesglen Toyota.
Since 1988, Charlesglen Toyota has gained a strong reputation for treating our staff and customers like family. We try and build on this reputation every day, one customer at a time.
We believe "the purchase is not the end of a transaction, but the beginning of an obligation", and we strive to make the purchase and service experience better each day.
In our quest to achieve exceptional customer satisfaction, we proudly offer an AutoRewards program, that rewards our customers for their continued loyalty. To find out more about this program, feel free to go to www.charlesglenautorewards.com
At Charlesglen Toyota, we pride ourselves on being a family-run business. Since we opened our doors in 1988, we have hung our reputation on three words: Fairness, Trust, and Integrity. These words are our guiding principles in the way we conduct business every day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,481 reviews
September 02, 2022
We really enjoyed the people and t he set up of the dealership. Overall a great experience. dealership. Overall a great experience. More
by trudyhorton
September 01, 2022
Mark McQueen always provides 5 star customer service. Every problem with my car seems to be a challenge he wants to solve. Much appreciated!! Every problem with my car seems to be a challenge he wants to solve. Much appreciated!! More
by Lyall
Employees Worked With
September 01, 2022
The excellent customer service that Tim Beach, General Manager, provides, is a role model for all other dealerships in Canada. Tim is a first class person, who genuinely cares about his customers. The be Manager, provides, is a role model for all other dealerships in Canada. Tim is a first class person, who genuinely cares about his customers. The best customer service I have ever received by any dealership in Canada. More
by Lyall
Employees Worked With
Tim Beach
August 24, 2022
Ashley at charlesglen dealership has been excellent to deal with We are very appreciative of the service we've received! deal with We are very appreciative of the service we've received! More
by Elsieallen
Employees Worked With
August 01, 2022
We were extremely glad to have had Omid as our sales person and would not hesitate to recommend Omid to anyone looking to buy a car. Thank you Omid! person and would not hesitate to recommend Omid to anyone looking to buy a car. Thank you Omid! More
by Mike
July 19, 2022
Charlesglen Toyota recommended the Cabin Pollen filter replacement for $35 on my 4Runner, I agreed thinking I am getting the good quality Toyota filter. (Replacing 4Runner cabin filter is super-easy and q replacement for $35 on my 4Runner, I agreed thinking I am getting the good quality Toyota filter. (Replacing 4Runner cabin filter is super-easy and quick - 1 minute - basically only the cost of filter). At home I looked at what filter they put - it was probably the poorest quality, cheapest piece of garbage they could find on the market - thin and flimsy... I am getting it replaced with the good quality one I bought for $25 in Auto-Value - Customer rip-off! Also, yesterday I changed Engine oil myself for the first time after my 4Runner was serviced at Charlesglen Toyota a few times prior. Found out they did not install the oil drain plug gasket last time they changed oil. The drain plug was heavily over-torqued, so was the oil filter housing... very bad... Not sure I would trust Charlesglen Toyota mechanics after these little findings... Recommend doing easy things yourself (filter replacements), or finding a good mechanic you could trust. More
by Stan
Employees Worked With
Unknown mechanic at Charlesglen Toyota
July 15, 2022
Never had a better car. At 82. I am so blessed!!! Anyone would be overwhelmed having a Toyota! It has profited better than imagined. God job Toyota 👌👌😊 Thanks for maki At 82. I am so blessed!!! Anyone would be overwhelmed having a Toyota! It has profited better than imagined. God job Toyota 👌👌😊 Thanks for making my life easier. More
by cromerkr
July 12, 2022
Omid did a great job helping me complete my vehicle purchase while I was working out of town. He was very accommodating and responsive. I would highly recommend him for your next vehicle purchase. purchase while I was working out of town. He was very accommodating and responsive. I would highly recommend him for your next vehicle purchase. More
by ravarchy
Employees Worked With
Omid Ebrahimi
July 02, 2022
We came into Charlesglen Toyota knowing exactly what we wanted. We had visited another Toyota dealership and was turned off by the pushy salesperson. Even though we liked the vehicle, I couldn’t give them wanted. We had visited another Toyota dealership and was turned off by the pushy salesperson. Even though we liked the vehicle, I couldn’t give them my business. Omid showed us the options available to us, which was only two, besides preordering brand new with a six month wait due to inventory. He answered all of our questions and got to know us. We ended up with such a great vehicle for our family and I couldn’t be happier with the service we got right up until I drove it off the lot! More
by Lauren.n.madison
