Charlesglen Toyota

Reception was pleasant and welcoming. Friendly environment. Experienced staff. Loved the presentation and interpretation. Will definitely recommend. Friendly environment. Experienced staff. Loved the presentation and interpretation. Will definitely recommend. More

Excellent service from Val once again! We are loving my new highlander! Thank you very much Val! We are loving my new highlander! Thank you very much Val! More

Deliver the vehicles I need in a reasonably time frame. Word word word word wird Word word word word wird More

I always had a great service . Just recently changed my tires. Service advisor kirby is awesome and very helpful. Charlesglen Toyota service is recommendable!!! Just recently changed my tires. Service advisor kirby is awesome and very helpful. Charlesglen Toyota service is recommendable!!! More

When it comes to service, communication, patience, and getting the help you need, Charlesglen Toyota and Val Parsons are both 10/10. Can’t thank her enough for helping me get through the confusing journey getting the help you need, Charlesglen Toyota and Val Parsons are both 10/10. Can’t thank her enough for helping me get through the confusing journey of getting a new vehicle and always being there whenever I was confused or unsure about anything and doing everything she can to help me get this vehicle. I am very happy with the service I received and the truck I got. Thank you! More

Val Parsons was very accommodating and personable. She listened to our desire for certain features and located the perfect 2024 Tundra. We were also able to take a Tundra out on a sensible test drive She listened to our desire for certain features and located the perfect 2024 Tundra. We were also able to take a Tundra out on a sensible test drive. Our truck was ready at the time agreed upon and with help from Mark Peters who explained the tech features and Arlana Bolton in finance I was out the door in 2 hrs. In all an exceptional experience More

May Leung introduced RAV4 with very detail information. Her expertise, attention to detail, and friendly approach made the whole experience enjoyable and informative. Her expertise, attention to detail, and friendly approach made the whole experience enjoyable and informative. More

Poor service from Kirby from service department. Doesn't listen to customer.. stay away please. Doesn't listen to customer.. stay away please. More

A tremendous experience from the moment we first walked in the door. Val Parsons in particular, was excellent throughout the process, and has followed up with us to ensure our complete satisfaction. Th in the door. Val Parsons in particular, was excellent throughout the process, and has followed up with us to ensure our complete satisfaction. Thank you Val and everyone at Charlesglen! More

I recently had the pleasure of working with Val at Charlesglen, and I can confidently say it was the best car buying experience I've ever had! From the moment I walked in, she greeted us with a warm s Charlesglen, and I can confidently say it was the best car buying experience I've ever had! From the moment I walked in, she greeted us with a warm smile and cookies, made us feel at ease. Val showcased incredible knowledge about the different models and features. I had a lot of questions, and she answered each one thoroughly, ensuring I understood all my options. I really appreciated how she took the time to listen to our needs and preferences, helping me find the perfect car for my wife. What stood out most was her approach to customer service. She never made me feel rushed or pressured, which made the entire process enjoyable. Plus, the follow-up call after my purchase showed her dedication to ensuring my satisfaction. I highly recommend reaching out to Valarie Parsons (Val) if you’re in the market for a new or used vehicle. Thanks to her, I’m now the proud owner of two Toyota's Highlander and CH-R, and I couldn’t be happier! More