Charlesglen Toyota

I recently had the pleasure of working with Val at Charlesglen, and I can confidently say it was the best car buying experience I've ever had! From the moment I walked in, she greeted us with a warm s Charlesglen, and I can confidently say it was the best car buying experience I've ever had! From the moment I walked in, she greeted us with a warm smile and cookies, made us feel at ease. Val showcased incredible knowledge about the different models and features. I had a lot of questions, and she answered each one thoroughly, ensuring I understood all my options. I really appreciated how she took the time to listen to our needs and preferences, helping me find the perfect car for my wife. What stood out most was her approach to customer service. She never made me feel rushed or pressured, which made the entire process enjoyable. Plus, the follow-up call after my purchase showed her dedication to ensuring my satisfaction. I highly recommend reaching out to Valarie Parsons (Val) if you’re in the market for a new or used vehicle. Thanks to her, I’m now the proud owner of two Toyota's Highlander and CH-R, and I couldn’t be happier! More

My agent is Val she is very good and reliable person. Updating me about the car when it will arrive. Assisted me until the car arrived smooth process and following up after the purchase. I appreciates th Updating me about the car when it will arrive. Assisted me until the car arrived smooth process and following up after the purchase. I appreciates the cookies she baked and the appreciation card that she sent. Highly recomended. More

Val is my agent very reliable person she helped me till the end of process. Updating me when is my order coming and where is the location. I appreciate the cookies she gave and the appreciation card. Highl the end of process. Updating me when is my order coming and where is the location. I appreciate the cookies she gave and the appreciation card. Highly recommended. More

We had the best experience in buying our 2025 Toyota Crown at Charlesglen!! Max understood exactly what we were looking for. We really appreciate his honesty and straight forward approach. Khalil made t Crown at Charlesglen!! Max understood exactly what we were looking for. We really appreciate his honesty and straight forward approach. Khalil made the whole purchase process smooth and his knowledge of Toyotas is impressive. Shout out to Mark for explaining all the basics and the bells and whistles. And I love my mug😊 Again thank you all at Charlesglen. We will be back to visit soon. More

Great buying experience. We would come back for our next purchase without hesitation. Ask for Val! We would come back for our next purchase without hesitation. Ask for Val! More

Val, Phil and Khal are top notch, and so there's no surprise that Charlesglen is top notch as well. From the get go, all the folks I dealt with were friendly, patient and helpful. Despite hiccoughs b surprise that Charlesglen is top notch as well. From the get go, all the folks I dealt with were friendly, patient and helpful. Despite hiccoughs beyond their control and a slight delay, they successfully found and brought in the vehicle I'd ordered, walked me through the paperwork and actual features of the vehicle, and the follow-up has been first-rate as well. I think Toyota Canada could take lessons from this dealership and its crew--of course, the cookies help!!! More

We had a great experience at charlesglen Toyota. Anne and her team was very kind and knowlegeable and makes us feel special. We highly recommended her. We are truly happy with our purchase here! Bes Anne and her team was very kind and knowlegeable and makes us feel special. We highly recommended her. We are truly happy with our purchase here! Best dealership! Thank you so much Aaron & Anne. More

It was a pleasure working with Maria. She was knowledgeable, upbeat and very personable. Love our new Rav4. She was knowledgeable, upbeat and very personable. Love our new Rav4. More

Thank you to Kelsey Rivest and your technician team. You have made me a life-time customer! I used to sell VW’s for 2 years, and I learned that it was the service department that generated repeat purc You have made me a life-time customer! I used to sell VW’s for 2 years, and I learned that it was the service department that generated repeat purchases of vehicles rather than the salesman. Gary Semotiuk More

Everyone at the dealership was great and Val was outstanding! Enjoying my new Corolla Cross! outstanding! Enjoying my new Corolla Cross! More