Charlesglen Toyota

An absolute pleasure, from beginning to end! Our sales professional, Andrew Fagan, looked after us and satisfied our every question and concern while we chose our new vehicle. He verified the av Our sales professional, Andrew Fagan, looked after us and satisfied our every question and concern while we chose our new vehicle. He verified the available inventory and ensured that our choices would be met with all of the requirements that we had when we came in. As owners of multiple Toyota vehicles, we were not worried about our experience at Charlesglen Toyota. Our family has been long time customers and can highly recommend this dealership to others with great confidence. You won't be disappointed. More

Very Professional and Courteous Stephen Chan was helpful when selecting my vehicle ,by explaining the car features and picking me up when it was ready.Wil Cheng made sure I understo Stephen Chan was helpful when selecting my vehicle ,by explaining the car features and picking me up when it was ready.Wil Cheng made sure I understood every aspect of the sale and financing of the vehicle,step by step.When I pick up my vehicle,Tyler Doherty went through the financing again .Jim McAlorum was very informative when explaining the different areas of the car.I found the whole experience very smooth. More

Outstanding service, every single visit I just had my winter tires switched out for my all season's and as always the service was excellent. Quick check in, a 40 minute wait in the cafeteria I just had my winter tires switched out for my all season's and as always the service was excellent. Quick check in, a 40 minute wait in the cafeteria with free coffee and wi-fi so I could do some work, and personal, courteous wrap-up of the service appointment. And as always a freshly washed waiting for me to continue my day. Thanks! More

Great Experience Very Professional. Everyone I worked with stand by their product which is nice to see. Toyota reputation also speaks for itself. It was nice to have i Very Professional. Everyone I worked with stand by their product which is nice to see. Toyota reputation also speaks for itself. It was nice to have insurance and registration dealt with in a timely fashion. More

Excellent Sales Staff -- April 16, 2015 We visited Charlesglen Toyota shopping for SUV, Mark Toews approached us as we walked inside the showroom. He was very friendly and professional. We visited Charlesglen Toyota shopping for SUV, Mark Toews approached us as we walked inside the showroom. He was very friendly and professional. He spend time talking to us and introduced the different model of the RAV4. During the test drive he also spend time explaining to us all the features of the RAV 4. He was very detailed and knowledgeable open and honest. It was a pleasure to deal with Mark Toews. When we finally decided to lease the Rav4 AWD XLE we met the financial staff Wil Cheng and Mark Peters the delivery coordinator, who went through our vehicle with us was awesome. Excellent customer service, I would recommend this dealership to my friends. More

3rd car from these guys Living downtown Charlesglen is quite out of the way but it is worth the trip for the great service. I just picked up my 3rd vehicle today and I have t Living downtown Charlesglen is quite out of the way but it is worth the trip for the great service. I just picked up my 3rd vehicle today and I have to say the Phil went above and beyond to work out a fair deal to get me into my new Rav4. Start to finish it was no pressure and very comfortable (for a sales process). Phil took the time to understand me as a customer and made some very good suggestions to make sure I wasn't over or under sold options and packages. Really great experience! More

Purchase Of A New Rav 4 A pleasurable experience from start to finish. Everyone we had contact with were friendly and knowledgeable. The showroom and the atmosphere in the bu A pleasurable experience from start to finish. Everyone we had contact with were friendly and knowledgeable. The showroom and the atmosphere in the building is one where you enjoy being in. More

Friendly and professional Knowledgeable and friendly staff at Charlesglen Toyota was the reason we chose a toyota. The sales staff, financial staff, and even the guy who went t Knowledgeable and friendly staff at Charlesglen Toyota was the reason we chose a toyota. The sales staff, financial staff, and even the guy who went through our vehicle with us after the sale were amazing. Made us feel like part of the family! More

buying a new Corolla Sport Excellent customer service! Everyone I had to deal with were so friendly and professional - would recommend this dealership to anyone. Love my new C Excellent customer service! Everyone I had to deal with were so friendly and professional - would recommend this dealership to anyone. Love my new Corolla Sports model!!! I had a 2002 Corolla LE and took it to this dealership for service and was impressed with their service. More

Trouble-free Our lease of a 2010 Toyota was coming to an end on April 30, so we made an appointment with Theresa in order to determine our options. Theresa was ver Our lease of a 2010 Toyota was coming to an end on April 30, so we made an appointment with Theresa in order to determine our options. Theresa was very helpful in pointing out the routes we could take if we did indeed decide to continue dealing with Charles Glen. Our final decision was to continue leasing. Theresa made note of the features that we required in an automobile, and proceeded to inform us of the ease at which we could switch to a 2015 vehicle and at what cost. Taking her suggested options home with us, we concluded that the continuation of leasing was in out best interests. We contacted her the next day, and we are now the proud drivers of a beautiful Corolla. More