
Charlesglen Toyota
Calgary, AB
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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The purchase of my new Toyota I would like to take this opportunity to thank your professional staff for the help and guidance through the processes of purchasing my new vehicle. I would like to take this opportunity to thank your professional staff for the help and guidance through the processes of purchasing my new vehicle. I would offer special thanks to Jeremy Giesinger for the introduction to the new Toyota and the great service I received, also for Garnett Lund's handeling of the transaction. I would also like to thank Kerri Hope for the professional handeling of all financial transactions. I would like to thank Jim McAloruim for walking me through the operations of my new Toyota. Lastly I also thank Mark McQueen for the service on my 2001 Toyota and look forward to his continuing professional service on my new Toyota as well as the 2001 as required. Yours very truly, Lee Kowalyk More

Love my car, but the service keeps me coming back!! This is my second Toyota...another highlander! I love Toyota so I will always Own one, but honestly, the relationship you have with your dealership i This is my second Toyota...another highlander! I love Toyota so I will always Own one, but honestly, the relationship you have with your dealership is kind of like a marriage and Charlesglen Toyota has always treated me like a VIP from the initial visit to the trade in, to parts and service, to the pick up of my new car. Every team member I have had the pleasure of interacting with is so professional and courteous, always going above and beyond. I've been dealing with them for many years now and I just can't say enough good things! I will always be a Charlesglen customer. More

Fantastic Experience! It was one of the easiest car buying experiences we've ever had. We felt valued and respected as a customer, they listened to us and exceeded our pric It was one of the easiest car buying experiences we've ever had. We felt valued and respected as a customer, they listened to us and exceeded our pricing expectations. More

Everything have been great thank you! I got a great experience all along the process. I would like to thank everybody for their advices, politeness etc... Keep going by that way guys! I got a great experience all along the process. I would like to thank everybody for their advices, politeness etc... Keep going by that way guys! Thank you Jean-Sebastien More

New vehicle purchase For the past 2 years we have been getting our vehicles serviced through Charlesglen . So naturally they were our first consideration when making the d For the past 2 years we have been getting our vehicles serviced through Charlesglen . So naturally they were our first consideration when making the decision to make a new purchase. Their service is outstanding as they pay attention to detail and go that extra mile to make sure our needs are met. The handling of our new purchase from start to finish was seamless. Hala, our sales representative was extremely knowledgable and got us the best price for our new 4Runner . Love the red carpet service . More

WORRY FREE! From my initial contact with Andrew to the time I drove my new Corolla off the lot, I was professionally guided through the process of buying a new ca From my initial contact with Andrew to the time I drove my new Corolla off the lot, I was professionally guided through the process of buying a new car. More

Great Service! Charlesglen Toyota has been a reliable dealership. We as a family have consistently bought cars from them throughout the years. The sales team and oth Charlesglen Toyota has been a reliable dealership. We as a family have consistently bought cars from them throughout the years. The sales team and others have been friendly, helpful and considerate. When considering on a car to purchase, Charlesglen is usually the first place we go to. The whole sales and maintenance of the cars process is something we think about when dealing with Charleglen Toyota. With the consistent service we get even after the initial purchase, we like to bring our cars back for the maintenance and services they provide. More
Great Experience My wife and I had an excellent experience from the beginning to the end. Edmund (sales consultant) was very out going and understanding! He wasn't the My wife and I had an excellent experience from the beginning to the end. Edmund (sales consultant) was very out going and understanding! He wasn't the typical pushy car dealer sales man, he was knowledgeable and he listened to what we wanted and needed. He was very accommodating and got us a great deal on our new Tundra. Thank you Toyota and thank you Edmund!!! Awesome/excellent service!!! Also would like to give a big thank you to Jim, our Toyota delivery guy who took us through our new vehicle and made us laugh. A 10 on the whole experience. Regards, Bill More
Very poor service experience I usually take Toyota Venza for servicing at Charlesglen. The representative I dealt with on last visit was Alex Whyte. I purchased my car from Ch I usually take Toyota Venza for servicing at Charlesglen. The representative I dealt with on last visit was Alex Whyte. I purchased my car from Charlesglen and also purchased 7 years extended warranty. This warranty I was told all the rosy things at the time of purchase is supposed to cover bumper to bumper. While dropping my car this morning I mentioned to Alex a problem I am noticing for last few weeks. My car is push button start and some times it doesn't sense key right away and senses after some time. We changed battery just last month too. Alex indicated a charge of $69.99 to $139.99. When I asked what this is for, first of all he seemed in some kind of rush and answered me for something I did not ask. He said in a raised voice that it will take half an hour to an hour. When I said I meant to ask what these numbers are for then he said it is for diagnosis. When I reminded him that I have extended warranty, he said this charge will be waived after they prove the warranty. I asked him to check in system. He said that he knows I do have warranty but he needs to prove that it covers this. I asked him to verify and let me know so I can decide whether to get it diagnosed or not. But he said it doesn't work like that and his tone was very rude. He was trying to show me if I am some kind of stupid. I told him that I need to talk to the manager and he told me manager is not there and he is the manager. I am really frustrated with this attitude today. I have to admit that I didn't have this kind of experience with Charlesglen before. I am not sure if the business lost due to recession is being made up from loyal customers. I always go to Charlesglen to get my Venza serviced. But being treated this way was completely unexpected and unacceptable. On top of that when I asked for shuttle service I was told that it will take 90minutes. I live in Royal Oak itself and waiting 90 minutes didn't make sense so I had to call my friend for ride. I hope this feedback will help Charlesglen Toyota reinstate the service that I have been receiving in past and is expected from a big dealership. More

Friendly Service and Comforting Approach All those involved in our experience at Toyota where very kind and approachable. And genuinely wanted to help. I never felt pressured and was treated All those involved in our experience at Toyota where very kind and approachable. And genuinely wanted to help. I never felt pressured and was treated respectfully. More