Charlesglen Toyota

Amazing When you get amazing service from 1 staff at a company you feel really good but when its from everyone you had to deal with its phenomenal. My journey When you get amazing service from 1 staff at a company you feel really good but when its from everyone you had to deal with its phenomenal. My journey started with Hala who patiently worked with me while I tried to make up my mind on an SUV for my wife who happened to be thousands of kilometres away & an 8hr time difference. I had to go back n forth constantly, I never felt under any pressure, it was obvious Hala had my best interest at heart & wanted to ensure we got what most suited our needs. Next stop was Tyler, when I eventually decided on what car to get, he went through all the added features available and worked within my budget, answering all my "dumb" questions, keeping me informed on the cars arrival and detailing each step. He even covered my taxi ride to the dealership & my first registration. Wow! Pickup day I met with Tim, quite a gentleman, he went through all the features of the car, answered all my questions patiently, and there were quite a lot (its my first toyota). I booked a follow up appointment to meet with a mechanic to go through the cars features n parts in-depth next week. (Had no idea thats' a service car dealerships offered; at least not at mercedes where i got my first car). I left the dealership feeling like a cousin in a big extended family. The car also rides as smooth as the amazing service I got at Charlesglen. Am loving it!! Cant wait to buy my next car from them or jus come around sooner n pretend to ?? More

Great experience! Tim and Mike and Alex are amazing! Made the whole buying experience easy and fun. Heres 2 dozens chocolate brownies for you guys! Heres to a long ter Tim and Mike and Alex are amazing! Made the whole buying experience easy and fun. Heres 2 dozens chocolate brownies for you guys! Heres to a long term relationship with my RAV 4! More

A very positive experience Staff was very knowledgeable and helpful. Stephen took great care of us and handled our purchase professionally. Options were explained and our decisi Staff was very knowledgeable and helpful. Stephen took great care of us and handled our purchase professionally. Options were explained and our decisions were honoured. Thank you Charlesglen. More

New car purchase I had a great service from Stephen at Charlesglen. He kept in touch with me over the years. It's been a great experience from the point of sale to pos I had a great service from Stephen at Charlesglen. He kept in touch with me over the years. It's been a great experience from the point of sale to possession day! Jim has been fantastic delivering my new sienna and showing me features! Thank you to the Charlesglen team for their commitment and great service! More

First service visit for my new car. The whole staff at CGlenn have been very helpful and friendly during the purchase of our new vehicle. Our first service visit was the very same frien The whole staff at CGlenn have been very helpful and friendly during the purchase of our new vehicle. Our first service visit was the very same friendly, helpful, prompt. We would definitely recommend Charles Glen to our friends when they are looking for a new or preowned vehicle.Phil More

Attentive friendly service. A pleasant experience Was just buying a used car for my kids and despite it being a small transaction we were treated as though we were buying the most expensive vehicle in Was just buying a used car for my kids and despite it being a small transaction we were treated as though we were buying the most expensive vehicle in the space. A very nice friendly client service experience. More

Purchase of a new Corolla The staff I dealt with were great from start to finish, dealing with a trade-in and setting up a new lease. Very friendly and knowledgeable staff made The staff I dealt with were great from start to finish, dealing with a trade-in and setting up a new lease. Very friendly and knowledgeable staff made the whole process extremely easy and efficient. More

Satisfied customer Everyone was very friendly, knowledgeable and professional in their specific roles. Also, very impressed with the facilities. If our Venza performs an Everyone was very friendly, knowledgeable and professional in their specific roles. Also, very impressed with the facilities. If our Venza performs and treats us as well as we were looked after by the Charlesglen staff, we will be more than satisfied. More

Lowell Knutson Excellent delivery experience. The vehicle was very clean and Jim explained all the options and operations making it very easy to drive the Highlander Excellent delivery experience. The vehicle was very clean and Jim explained all the options and operations making it very easy to drive the Highlander home in confidence. As an retired sales person from the automobile industry I would rate the delivery experience as exceptional. Meeting personnel from other departments was beneficial for future service. More

Well done! Great experience for the first time financing a car! No stress and made the process extremely comfortable. Definitely recommend using this dealership Great experience for the first time financing a car! No stress and made the process extremely comfortable. Definitely recommend using this dealership and Theresa for any future purchases. More