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Charlesglen Toyota
Calgary, AB
1,481 Reviews
A new car is only the start of the celebration at Charlesglen Toyota.
Since 1988, Charlesglen Toyota has gained a strong reputation for treating our staff and customers like family. We try and build on this reputation every day, one customer at a time.
We believe "the purchase is not the end of a transaction, but the beginning of an obligation", and we strive to make the purchase and service experience better each day.
In our quest to achieve exceptional customer satisfaction, we proudly offer an AutoRewards program, that rewards our customers for their continued loyalty. To find out more about this program, feel free to go to www.charlesglenautorewards.com
At Charlesglen Toyota, we pride ourselves on being a family-run business. Since we opened our doors in 1988, we have hung our reputation on three words: Fairness, Trust, and Integrity. These words are our guiding principles in the way we conduct business every day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,481 reviews
November 10, 2023
Knowledgeable staff, friendly atmosphere. Vehicle arrived on time. Price was on par with other dealerships. Vehicle arrived on time. Price was on par with other dealerships. More
by billoconnor0
November 09, 2023
Valarie (Val) Parsons set the bar across the board for a perfect customer experience. From the moment my wife and me reached out with a brief inquiry, Val was responsive, extremely knowledgeable, not only a perfect customer experience. From the moment my wife and me reached out with a brief inquiry, Val was responsive, extremely knowledgeable, not only about the vehicle itself, but in walking us through the entire process. It could not have been more seamless and made the process very pleasant. Val's attention to detail and our satisfaction was unparalleled- going above and beyond in every aspect! Thanks again for the great help! More
by Sini and Biljana
Employees Worked With
November 08, 2023
Val was an absolute pleasure to buy my Platinum Edition Toyota Highlander from at Charlesglen. I wouldn’t hesitant to call her for my next vehicle purchase and have already recommended her to friends looki Toyota Highlander from at Charlesglen. I wouldn’t hesitant to call her for my next vehicle purchase and have already recommended her to friends looking to purchase a new vehicle. More
by elyshiaseipp
Employees Worked With
November 04, 2023
Val is the best customer service I recommend her for all my friends and comunity my friends and comunity More
by wwondayen82
October 23, 2023
Val Parsons is an excellent service rep. She is conscientious, professional, and is sincerely committed to your process of purchasing a new vehicle. Arlana Bolton addressed all concerns She is conscientious, professional, and is sincerely committed to your process of purchasing a new vehicle. Arlana Bolton addressed all concerns and was very accommodating to my needs. More
by nmcdoug
October 19, 2023
I have bought several vehicles from charlesglen. It is the best dealership. The staff is helpful and very informative. Would recommend you to anyone It is the best dealership. The staff is helpful and very informative. Would recommend you to anyone More
by Quilter
October 18, 2023
Very good service from all team members ( sales, finance and delivery ) . I was getting timely updates from the sales, got quick service from finance and delivery department. I highly recommend to anyone w and delivery ) . I was getting timely updates from the sales, got quick service from finance and delivery department. I highly recommend to anyone who is interested to buy a car, go to this location. More
by SheelaA
Employees Worked With
Vivek
October 14, 2023
I highly recommend miss ann reyes (product advisor) and her team for the great job kudos .. her team for the great job kudos .. More
by Sakura
Employees Worked With
October 12, 2023
Anne, Nomer and Mark thank you for all the support and information that you provided. Great customer service! information that you provided. Great customer service! More
by Joel
