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Charlesglen Toyota

Calgary, AB

4.8
1,488 Reviews
A new car is only the start of the celebration at Charlesglen Toyota. Since 1988, Charlesglen Toyota has gained a strong reputation for treating our staff and customers like family. We try and build on this reputation every day, one customer at a time. We believe "the purchase is not the end of a transaction, but the beginning of an obligation", and we strive to make the purchase and service experience better each day. In our quest to achieve exceptional customer satisfaction, we proudly offer an AutoRewards program, that rewards our customers for their continued loyalty. To find out more about this program, feel free to go to www.charlesglenautorewards.com At Charlesglen Toyota, we pride ourselves on being a family-run business. Since we opened our doors in 1988, we have hung our reputation on three words: Fairness, Trust, and Integrity. These words are our guiding principles in the way we conduct business every day.
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7687 110 Ave NW

Calgary, AB

T3R 1R8

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Showing 1,488 reviews

January 12, 2017

good experience The overall experience from the front desk to the effort put in by the sales person (Sean Nixon) and the finance area was excellent. Highly recommend More

by runcef
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Nixon, Wesley Simpson
Jan 18, 2017 -

Charlesglen Toyota responded

Thank you for your review of our team, especially Sean and Wesley! We hope you enjoy your vehicle and we look forward to seeing you again soon!

January 11, 2017

Overall great experience, with great people! I was very happy with my service at Charlesglen Toyota, and will definitely recommend it to my family and friends! Everyone was very knowledgeable and More

by lanniefoxx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Keong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Dao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Nixon
Feb 17, 2017 -

Charlesglen Toyota responded

Lannie, thank you so much for your review! We are so glad that you chose Charlesglen for your vehicle needs and we look forward to seeing you again soon!

January 07, 2017

2012 Highlander Hybrid Sean was great to work with! We already had a Highlander but we're looking to trade in for a newer model hybrid. We had been keeping our eye online an More

by KCulligan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kerri Hope, Sean Nixon
Feb 17, 2017 -

Charlesglen Toyota responded

Thank you so much for your review and feedback of our team! We are so glad that Sean and Kerri were able to exceed your expectations and we look forward to seeing you for your first Service visit!

January 05, 2017

Great! Delivered the 'meat and potatoes' with minimal 'song and dance'. Friendly, courteous and respectful service from the moment we entered the showroom u More

by Ron M
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Keong
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Nixon
Feb 17, 2017 -

Charlesglen Toyota responded

Ron, thank you so much for your feedback and for leaving us a review! We are so glad that we were able to help meet your vehicle needs, and we look forward to seeing you for your first Service appointment!

December 31, 2016

A great vehicle shopping experience When I first came into the dealership I was greeted by the very friendly manager, and soon introduced to Tyler Medland for vehicle consultants. Tyler More

by Jason Wu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Medland
Feb 17, 2017 -

Charlesglen Toyota responded

Jason, thank you so much for your feedback and for leaving us a review on your experience! We are so glad that Tyler was able to exceed your expectations and that you would recommend him to your family and friends! We hope you remain a Charlesglen customer for years to come!

December 31, 2016

Excellent !!! It is great that someone who can really help what you need. Thank you Mr. Edmund Lam help me got my new 2017 Rav4. I'm not hesitate to recommend Cha More

by BEN FOO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Keong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Dao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edmund Lam, Kerri Hope
Feb 17, 2017 -

Charlesglen Toyota responded

Ben, thank you so much for your feedback and for leaving us a review! We are so glad that Edmund was able to help you get into your new 2017 RAV4, we hope you enjoy it for years to come! We look forward to seeing you for your first Service appointment!

December 21, 2016

Great Experience Sean and the rest of the group we dealt with at Charlesglen Toyota made our new vehicle purchase an easy and comfortable experience. They are knowled More

by TL
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alex Keong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Dao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Nixon
Feb 17, 2017 -

Charlesglen Toyota responded

Thank you so much for your feedback and review of our team! We are so glad that they were able to exceed your expectations and we look forward to seeing you for your first Service appointment!

December 19, 2016

Will Only Purchase From Charlesglen Toyota Purchased my 2nd Tundra in two short years with the help of Garnett. Will not consider going or dealing with any one else but him as he is one of thos More

by Lvaggio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Keong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garnett Lund
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2017 -

Charlesglen Toyota responded

Thank you so much for your review and for sharing the feedback of your experience with us! We are so glad that the Tundra is your truck of choice and that you choose to come to Charlesglen and that Garnett is your go-to guy with us! We look forward to seeing you in the Spring for your next new vehicle!

December 18, 2016

Purchase of 2017 Highlander Hybrid This is the third new car we have bought from Charlesglen since 2005 and have had all servicing done by them. Our experience has always been first cla More

by Robert Allan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Loritz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Peters, Kerri Hope
Feb 17, 2017 -

Charlesglen Toyota responded

Robert, thank you so much for being a loyal Charlesglen customer! We are so glad that we continue to exceed your expectations and that you have made Charlesglen your Dealership of choice for your vehicles. We hope you enjoy your Highlander Hybrid for years to come, and we look forward to seeing you for your Service appointments!

December 18, 2016

A Great Experience! What a pleasure it was to work with Khal Aburashed and the team at Charlesglen Toyota. Khal was attentive, professional and knowledgeable with the lo More

by Happy Highlander Owners!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khalil Aburashed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2017 -

Charlesglen Toyota responded

Thank you so much for sharing your review and experience with us! We are so glad that Khal was able to exceed your expectations and we look forward to seeing you for your first Service appointment!

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