Charlesglen Toyota

My experience with Charlesglen Toyota was without a doubt the most pleasant and painless I've ever experienced when dealing with car dealerships , they went out of there way to make my tim was without a doubt the most pleasant and painless I've ever experienced when dealing with car dealerships , they went out of there way to make my time there enjoyable from the first person I talked to(Khal)hopefully spelled right to Wesley to Jim , they didn't make me feel like a customer, so hats off to Charlesglen Toyota for a job well done, Yours sincerely Michael Hathaway More

New car Great staff, easy to deal with. Very helpful with all my questions. Long test drive. Love the new car and the kids love it too. Great staff, easy to deal with. Very helpful with all my questions. Long test drive. Love the new car and the kids love it too. More

Carlesglen Toyota I have dealt with Chalesglen since2008. Sales Service and other dealings have been excellent.I would them to every one who asks me. Rod and Ardith Bi I have dealt with Chalesglen since2008. Sales Service and other dealings have been excellent.I would them to every one who asks me. Rod and Ardith Birchall More

Parts and service department is awesome! We had a few issues with a couple of warrenty items on our highlander. We called the dealership we purchased from and they wouldn't even bring it in t We had a few issues with a couple of warrenty items on our highlander. We called the dealership we purchased from and they wouldn't even bring it in to look at them. They simply told us to read the manual and watch utube videos. It was not a user problem but a part issue. Finally we decided to call Charlesglenn and schedule a service. We told them about our issues and low and behold Colin offered to have the techs check it out. They ordered in the parts to replace the faulty ones and got everything done under warrenty. Colin has our utmost trust and gratitude! He clearly cares about customer service and satisfaction long term. Thank you so much for your amazing service and caring! 5 star for sure!! More

Great Service This is the third new vehicle we have purchased from Charlesglen over the years. Have found the staff to be very helpful and friendly in all three ca This is the third new vehicle we have purchased from Charlesglen over the years. Have found the staff to be very helpful and friendly in all three cases. More

Down to earth and genuine Compared to other car dealers I've purchased vehicles from I was very impressed with Charlesglen Toyota. From the time I was met at the door by Sean Compared to other car dealers I've purchased vehicles from I was very impressed with Charlesglen Toyota. From the time I was met at the door by Sean Nixon, until I left the next morning with the keys to my new (used) vehicle, the people at Charlesglen were nothing but helpful, down to earth, and genuine. Sean even pointed out a rather small, superficial scratch on the vehicle, as he wanted to make sure we were aware of any deficiencies. That was the only one there was. The last dealer we purchased from neglected to point out the hail damage on the top of the vehicle, which we didn't see until later and which came back to bite us on the trade-in. I don't remember the names of the other folks I dealt with, but they all did a great job. Thanks! More

Not Bad It is ok but the accessories are too expensive. Next time if I ever by again I will not get any accessories. Thanks again for all the help. It is ok but the accessories are too expensive. Next time if I ever by again I will not get any accessories. Thanks again for all the help. More

THANK YOU TO A GREAT STAFF!! I cannot speak highly enough of the staff who helped me in the purchase of my lovely Corolla ! Kerry, Sean and Jim you were all so helpful and reassu I cannot speak highly enough of the staff who helped me in the purchase of my lovely Corolla ! Kerry, Sean and Jim you were all so helpful and reassuring about every detail, both financial and automotive. Instead of taking Stoney Trail, I sailed on Cloud 9, hot seat and all........ Thank you !! STEPHANIE WALSH. More

Good stuff Tyler was always very accommodating,kind and respectful. He always kept me in the loop when there were vehicles he thought I might be interested as we Tyler was always very accommodating,kind and respectful. He always kept me in the loop when there were vehicles he thought I might be interested as well as never tried to force me into something I did want. 10/10 for him. More

Service Advisor a star! After my last service there was a loss of my Highlanders "get up an go". I was unable to turn around and bring the car back due to time constraints. I After my last service there was a loss of my Highlanders "get up an go". I was unable to turn around and bring the car back due to time constraints. I struggled with he vehicle and it did seem to improve.I was unable to describe the situation easily so I put up with it until my next service. Dan was my service advisor for the next service. He acknowledged the validity of my experience. They had the vehicle all morning but were unable to find the problem. When I went to pick up my vehicle, Dan spoke to the guys once more and with his insight, they discovered what needed resetting. In 10 minutes I had my great Highlander back. Thank you Dan and the service team. More