Charlesglen Toyota

Very good service provided by all the team members throughout the whole process and I look forward to receiving the same, efficient and courteous service in the future. throughout the whole process and I look forward to receiving the same, efficient and courteous service in the future. More

I visited Charlesglen Toyota a few months ago to see if I could get my name on the list for the 2024 Tacoma. While it started to look like it will take a bit longer then expected, I opted to start my search could get my name on the list for the 2024 Tacoma. While it started to look like it will take a bit longer then expected, I opted to start my search for a 2023 model instead. I met with Andrew Sutherland numerous times (probably more then he liked). We walked through models, colours, features, the works. Looked at new/old and I was inching myself closer to a new purchase (after 3 to 4 visits). I landed on the TRD Sport Premium package, but at this time (end of December 2023) I wasn't having much luck sourcing one from this dealership - I know this post is a bit different, but I've been to 4 other dealerships in town and met with numerous sales staff and Andrew was by far the least pushy, most informative and accommodating. He had SR & SR5 models that I could have bought, but he knew my heart was set on the Sport Premium trim. In conclusion, I really wanted him to have my business and I hope that I can return one day to Charlesglen and make that happen in the future. This guy is a 10/10 sales rep and you should seriously consider talking to him about your Toyota needs! More

Great place to buy next ride And excellent sales, representatives and business management. I am very happy with my purchase and definitely recommending this dealership for the next vehicle purchase representatives and business management. I am very happy with my purchase and definitely recommending this dealership for the next vehicle purchase More

Very please to change dealerships services to charlesglen going forward. First impressions were very good going forward. First impressions were very good More

Lorne was very helpful, he took the time to understand my needs to suggest the perfect vehicle. I am very happy with 2023 Tacoma SR5 he suggested. needs to suggest the perfect vehicle. I am very happy with 2023 Tacoma SR5 he suggested. More

Good communication while I waited for this car. Val was easy to deal with. Pickup was seamless every step - loving my new Toyota Val was easy to deal with. Pickup was seamless every step - loving my new Toyota More

Excellent service from sales team and management side . Very helpful and respectful People working at this dealership. I Found very outstanding performance from my sales person Val Parsons and thank You Very helpful and respectful People working at this dealership. I Found very outstanding performance from my sales person Val Parsons and thank You do that and for excellent cookies. Thank you and stay in touch. From Jacek Zielinski More

Staff is very professional and courteous, addressing all concerns and issues. Very proactive in solving problems. concerns and issues. Very proactive in solving problems. More

The staff was very friendly and honest. They were not pushy, and we really felt like they wanted to work with us, and not just make a quick dollar They were not pushy, and we really felt like they wanted to work with us, and not just make a quick dollar More

Val Parsons is wonderful to deal with. She remembers her clients and makes them feel special. Her people skills are exceptional. She is one in a million! Charlesglen is the only dealershi She remembers her clients and makes them feel special. Her people skills are exceptional. She is one in a million! Charlesglen is the only dealership we will buy from. The experience is always superb and the service department is the best. More