Charlesglen Toyota

We had the best experience ever with new car purchase at Charlesglen Toyota. Upfront friendly no pressure sale approach. All paperwork process was quick and well explained. Val are sales representative was Charlesglen Toyota. Upfront friendly no pressure sale approach. All paperwork process was quick and well explained. Val are sales representative was outstanding with very friendly approach from the first meeting with her, through all the steps she was sportive, explained all questions that we asked and of course always had cookies handy. Val and Nisar Financial Services Manager clearly explained all other options with no pressure at all. Thank you, Val, and Nisar for doing outstanding job. Val thank you for all the cookies. Dealer facility is clean and very well organized. Looking forward to having valuable experience with maintaining are 2026 RAV4 Hybrid at Charlesglen Toyota. Thank all Stan, Agnieszka More

Both Val Parsons and Khalil Aburashed were very helpful and lovely to work with in the purchase of my new vehicle.. Also, Val makes great cookies ... thank you they were delicious.. and lovely to work with in the purchase of my new vehicle.. Also, Val makes great cookies ... thank you they were delicious.. More

My the best experience at Charlesglen Toyota with buying new vehicle. Both Sales Adviser Val and Nisar Financial Service Manager did outstanding job. Thank you both of you for your friendly no pressure app new vehicle. Both Sales Adviser Val and Nisar Financial Service Manager did outstanding job. Thank you both of you for your friendly no pressure approach. More

I brought my RAV4 to Charlesglen Toyota this morning for a driveline fluid exchange. When I originally called to make the appointment, I was given a quote for the service. However, when I arrived and checke a driveline fluid exchange. When I originally called to make the appointment, I was given a quote for the service. However, when I arrived and checked in with Micky, I was shocked to be quoted almost double the price I had originally been given over the phone. When I questioned the significant price difference, instead of explaining or addressing my concern, Micky immediately got my keys like he expected me to just leave. I found the way the situation was handled extremely disappointing and unprofessional. Rather than proceed with Charlesglen Toyota, I left and went to Country Hills Toyota, where I had the same service completed for approximately half of what Micky was going to charge me. This experience has completely changed my opinion of Charlesglen Toyota. It certainly makes me question how pricing is being handled in their service department. Based on this experience, I will not be returning to Charlesglen Toyota for future service. Very disappointing experience. I expected much better from a Toyota dealership. Good job, Micky. More

I had an amazing experience at Charlesglen Toyota with my sales rep May! She was super helpful and hardworking and was able to accomplish an impossible task of getting me my car ready from test driving to fi sales rep May! She was super helpful and hardworking and was able to accomplish an impossible task of getting me my car ready from test driving to financing to possession (pick up) within 2 days! She went above and beyond to make sure she was able to meet my deadlines. I’m very impressed with how smoothly everything went. Thank you May! We will be back again for the next car (: More

May was fantastic throughout the entire experience, we where lucky to have her help! A big thank you for getting just as excited as us about our new ride! where lucky to have her help! A big thank you for getting just as excited as us about our new ride! More

**Special shoutout to Finance Manager, Nisar Khan! ** Really appreciate Nisar’s honesty and transparency throughout the deal. Unlike other dealers who play “games” with payment terms and hide extra ** Really appreciate Nisar’s honesty and transparency throughout the deal. Unlike other dealers who play “games” with payment terms and hide extra costs, Nisar gave me an honest price and was upfront about everything. Also, a huge thanks for helping arrange the ceramic coating and a loaner vehicle at the last minute, and having everything ready by the next morning so I could start my drive to the NWT. Great customer service—he truly went the extra mile! More

Thanks so much Charlesglen for setting me up with my new ride. Such a great experience! Much appreciated. ride. Such a great experience! Much appreciated. More

I wanted a RAV4 and Mufi he helped me. He was patient, kind and helpful we found one within my budget. If you are looking for a Toyota at Charlesglen ask for Mufi to help you. Also Nisar i He was patient, kind and helpful we found one within my budget. If you are looking for a Toyota at Charlesglen ask for Mufi to help you. Also Nisar in finance was very nice and friendly. Charlesglen is a really good dealership excellent customer service. More