Centaur Subaru

Century Subaru Great speedy service! I had a wonderful experience and was in and out of the dealership in barely any time at all. Awesome experience from start to fi Great speedy service! I had a wonderful experience and was in and out of the dealership in barely any time at all. Awesome experience from start to finish. More

‘B’ service completed It took about 3 weeks to get appointment but I was not having any problems- I just needed to maintain the service schedule. There is a recall on the b It took about 3 weeks to get appointment but I was not having any problems- I just needed to maintain the service schedule. There is a recall on the brake light switch so that replacement was completed at the same time. When I made the appointment, I was told it could take half a day to complete the work but it was done in 2.5 hours. Staff was friendly and answered all my questions. More

Efficient and very pleasant and helpful. Do what they say they will do in a timely fashion. Always very helpful. Friendly, brought my car for me after service and gave me a ride home afte Do what they say they will do in a timely fashion. Always very helpful. Friendly, brought my car for me after service and gave me a ride home after I brought it in. More

Ignored me. Too good for sales? Wanted to buy a new car from them. Sent them an email. Sent a follow up email to the sales manager .They just ignored me. Ended up purchasing it from Wanted to buy a new car from them. Sent them an email. Sent a follow up email to the sales manager .They just ignored me. Ended up purchasing it from another dealer. More

Impreza I am happy with my Subaru, as I fully expected! I am a little disappointed in the customer service though. I didnt notice there were no weather mats o I am happy with my Subaru, as I fully expected! I am a little disappointed in the customer service though. I didnt notice there were no weather mats or mud flaps/guards and these optional accessories were not discussed at the time I purchased,or I would have negotiated them in the deal. A week later, once I drove the car I noticed and called my sales rep hoping we would be able to come to an agreement on a better price than on the website. However, I was told I had to pay full price for these accessories, not even a few percentage off. Disappointing. More

Poor service Bus ticket? Haha.you only get a courtesy drive 1 way! Where do customers park? Oh wait they don’t even have customer parking. Need an oil change... Bus ticket? Haha.you only get a courtesy drive 1 way! Where do customers park? Oh wait they don’t even have customer parking. Need an oil change.....seriously you need to book it a month in advance. Crap service Rodger. Smug attitude. Good experience purchasing my car but the service department is horrid. Centaur Subaru you need to get in the game and actually have ‘customer service’ The Service-department will stop me from ever buying another Subaru. I’m done. More

Sales experience was exceptional...service is horrible The sales experience with Alex was excellent and I would highly recommend Alex. However, the problems started with the after sales experience with th The sales experience with Alex was excellent and I would highly recommend Alex. However, the problems started with the after sales experience with the service department. I called the service department to book my 10,000 km oil change and was told that the earliest they could book me in was 3 weeks out. That didn't work for me so I went to Minute Lube and had them change the oil. Next I called to book my 20,000 km service and oil change and was told that it would be 6 weeks before they could get me in. I've owned other makes of vehicles and have never had to wait more than a few days to book a service appointment. I work shift work so it's almost impossible to leave my vehicle there as I start before they open or end after they're closed. This of course was never brought up during the sales process and quite frankly if it did I may have looked elsewhere. I service my vehicle religiously and on time but it's impossible with my schedule and work commitments to plan things 6 weeks out. Loved the sales experience but more than disappointed with the service experience. More

Good experience The sales staff and management at Centaur Subaru were great. Friendly and knowledgeable. They answered any questions, calls or emails promptly and exp The sales staff and management at Centaur Subaru were great. Friendly and knowledgeable. They answered any questions, calls or emails promptly and explained the process and options well. More

First time buyer We just bought our first Subaru - a 2019 Subaru Forester. We were seriously considering Subaru when we stepped into the dealership. And we were impres We just bought our first Subaru - a 2019 Subaru Forester. We were seriously considering Subaru when we stepped into the dealership. And we were impressed by our dealer Alex, who was enthusiastic and patient, knowledgeable and helpful. When we went for a test drive, he showed us cool features in the car. When we negotiated on the pricing, we felt that he was honest and forthcoming, and he tried to strike a good deal for us. We really appreciated the help. The financing managers who assisted us with leasing were very helpful as well. We would recommend Centaur Subaru to anyone who is interested in purchasing a Subaru. We love the car and it’s a fun car to drive. More

Zero pressure friendly sales experience I find dealing with car sales people quite stressful, I had just come from a different dealership where the pressure to put a deposit that day was eme I find dealing with car sales people quite stressful, I had just come from a different dealership where the pressure to put a deposit that day was emence. At Centaur they were happy for me to go at my pace. Alex was knowledgeable and helpful, though out the process. More