Carters GM NorthShore
Vancouver, BC
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147 Reviews of Carters GM NorthShore
**Disappointed with the vehicle inspection and sales experience** I purchased a used Cadillac from Carter in North Vancouver. When we questioned a noticeable noise, the salesperson told us it was cau experience** I purchased a used Cadillac from Carter in North Vancouver. When we questioned a noticeable noise, the salesperson told us it was caused by the run-flat tires. Carter GM in Burnaby subsequently identified faulty front wheel bearings and advised that the rear brakes needed replacement. **I have already had the front wheel bearings replaced at the Burnaby dealership, and the noise is now gone.** The inspection sheet shown to us before purchasing did not identify either issue. The explanation about the run-flat tires proved incorrect and left me feeling misled about the vehicle’s condition. This raises serious concerns about the inspection’s thoroughness and the information provided during the sale. Based on my experience, I cannot recommend Carter in North Vancouver. I would welcome a written explanation from management and reimbursement for the wheel-bearing repairs already completed. More
Reasonable negotiations, professional and personable staff. Everything was exactly as discussed. Would highly recommend based on this experience staff. Everything was exactly as discussed. Would highly recommend based on this experience More
A friendly bunch — always helpful, patient. Everyone in service is great to deal with starting with the appointment desk, right thru to the front desk reception. Everyone in service is great to deal with starting with the appointment desk, right thru to the front desk reception. More

