
Car-On Auto Sales
Ottawa, ON
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696 Reviews of Car-On Auto Sales
Absolutely amazing customer service here. Dealing with Oday was a dream, he worked overtime to get me the best deal possible! And Robert in sales was so kind and not pushy at all. Would absol Dealing with Oday was a dream, he worked overtime to get me the best deal possible! And Robert in sales was so kind and not pushy at all. Would absolutely recommend purchasing a vehicle from the Car On team! More
Worst customer service ever, they lie about what they will do. Mike the manager has no idea how to do his job. They messed up and did not complete work on a purchased vehicle. When I went to bring it bac will do. Mike the manager has no idea how to do his job. They messed up and did not complete work on a purchased vehicle. When I went to bring it back to have the work that should have been done, Mike said he had no loaners, and was not willing to put one of his 360 some cars on the road due to their lack of service. Mike then said he was not willing to either. When I asked to speak to someone above him, he said there was no one. Another lie. DO NOT TRUST A WORD THEY SAY! MIke is useless, a manager who can't make a real decision to make a paying customer happy. Save yourself the headache and never go to this dealership. I had a good experience until I spoke with Mike, and he says he's the big boss, so I'm assuming his poor, poor service skills will be passed down throughout the dealership. More
Great friendly service, would defiantly recommend this dealership. Drove up from sudbury to pick up a vehicle. Everything was ready when we arrived. Will be back for the next vehicle I need dealership. Drove up from sudbury to pick up a vehicle. Everything was ready when we arrived. Will be back for the next vehicle I need More
I wanted to wait a long enough period to write a review in order to test my new purchase… 5 years later i am still extremely pleased with my 2012 xterra ProX. My salesperson, Wade, was so kind, i thought i in order to test my new purchase… 5 years later i am still extremely pleased with my 2012 xterra ProX. My salesperson, Wade, was so kind, i thought it was an act. My truck was reasonably priced. In perfect shape : in fact, i just did my first big repairs this month. Apart from oil changes, rust treatments and tires changes, it did not need anything. My only moment of hesitation was at financing when a man hit a ‘that was easy’ button that really left me feeling awkward and as if i was getting played, but it in the end, it was a stellar purchase. Big big thanks to Wade who really went the extra mile. More
Horrendous after sales service!!! Car started giving problems the day after it was delivered, and they were not helpful at all. Told service department was fully booked. Extremely RUDE Manager even hung problems the day after it was delivered, and they were not helpful at all. Told service department was fully booked. Extremely RUDE Manager even hung up the phone on me after I I told him I’m getting my lawyers involved!! DO NOT BUY FROM THIS PLACE!!! More
My wife and I would like to share our amazing experience !!!!! We cannot say enough GREAT things about this place and the people who work there. We went in to look at a tuck and we were met by Mario . Ri !!!!! We cannot say enough GREAT things about this place and the people who work there. We went in to look at a tuck and we were met by Mario . Right away Mario made us both feel extremely welcome and was very accommodating in giving us the information we were looking for on the truck that we were interested in. Off we went for a test drive with Mario and we were SOLD !! We put a deposit down on the truck and made arrangements for pick up. Due to legal matters our finances were delayed at which point we spoke with Richard ( In Finance ) and explained our situation. Richard told us not to worry they were holding the truck for us until the date that the bank had given for release of our funds. They held on to the truck until we had everything resolved ! They went above and beyond for us to make it happen!! And it did! We are now in possession of our beautiful 2020 Ford F450 dually and Thank Everyone at Car on Auto from the bottom of our hearts. Will definitely recommend everyone we know who is in the market for a vehicle to Car on auto with outstanding service! Thanks again Mario, Richard & staff Sincerely, Mitch & Anne Marie Roberts More

This is the 2nd time that I have purchased a car from Car-On. After being in an accident and my previous car was totaled, I decided to come back to Car-On to see what inventory that they had on their lot Car-On. After being in an accident and my previous car was totaled, I decided to come back to Car-On to see what inventory that they had on their lot. To my surprise, they had extended their lot and they had way more vehicles than before. When I walked in, Mario introduced himself and asked me what kind of vehicle I was looking to purchase. I did mention to him that I had no idea so we went and saw all the cars that they had. I must say that I am very pleased with the service that Mario provided me. I never felt pressured that I had to buy a car right away. Nor did he push a car that was not for me. He took the time to listen to what I was looking for and gave me some suggestions. We test drove 5 different vehicles until I found one. Once we went back inside to talk numbers, he was good at explaining everything on paper and answered all the questions that I had. When I picked up my car, Mario was there to greet me and congratulate me for the purchase and took the time to review everything. I recommend Car-On as a used car dealership and you must do business with Mario in order to get the best experience of purchasing a car. Good job Mario and thank you for everything! More
This is my 2nd automobile from Caron a very good dealership, Mr.Kevin Purdy sold me both times great salesman to deal with, I will most likely buy my next car from him, as for Caron carry on doing dealership, Mr.Kevin Purdy sold me both times great salesman to deal with, I will most likely buy my next car from him, as for Caron carry on doing good More
Never bought car here . I bought Volkswagen Tiguan and spent 2thousand for repair . Damage car . Never buy car for this people . Unless you wanna have damage car and waste your money spend all time in gar spent 2thousand for repair . Damage car . Never buy car for this people . Unless you wanna have damage car and waste your money spend all time in garrage . Could not recommended them at all More