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137 Reviews of Capital GMC Buick - Service Centre
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May 26, 2016
Excellent Service and Very Helpful! Mike was very helpful and provided me with amazing customer service. He went the extra mile to make sure I had all the right equipment and that I had Mike was very helpful and provided me with amazing customer service. He went the extra mile to make sure I had all the right equipment and that I had all the information I needed. More
by shekaib.adab
Employees Worked With
Mike Hyde
May 25, 2016
Fantastic Service I have been dealing with Southgate/Capital GMC for over 12 years. Doug Macleod always goes above and beyond to make sure that I get what I want and I have been dealing with Southgate/Capital GMC for over 12 years. Doug Macleod always goes above and beyond to make sure that I get what I want and need for my vehicles. Doug takes the time to understand what his customers needs are. I can't say enough good things about the service I have received from Doug over the years. More
by mikew
Employees Worked With
Doug Macleod
May 21, 2016
Best Parts Person I have Ever Dealt With! I have had the pleasure of dealing with Mike Hyde in Parts for quite some time now. As a new service advisor, I am not too familiar and usually need e I have had the pleasure of dealing with Mike Hyde in Parts for quite some time now. As a new service advisor, I am not too familiar and usually need extra help. Mike is always taking the extra time and effort to ensure that I am understanding what I need and getting me the right parts! He is wonderful! More
by Nicole300
Employees Worked With
Mike Hyde
May 16, 2016
Excellent Service Excellent service! Mike is very professional! He was able to address all my parts needs with a positive attitude and friendly service. would definitel Excellent service! Mike is very professional! He was able to address all my parts needs with a positive attitude and friendly service. would definitely come back & recommend. More
by satisfied customer
Employees Worked With
Mike Hyde
May 15, 2016
Great Service Mike was very helpful and knew his stuff... The service was quick and I got what I needed. Would definitely go back to deal with him for any future n Mike was very helpful and knew his stuff... The service was quick and I got what I needed. Would definitely go back to deal with him for any future needs... More
by Andrew
Employees Worked With
Mike Hyde
May 11, 2016
Amazing service Very nice people excellent customer service. Mr. Hyde is very helpful and a very valuable asset for the company thank you for fast service and answeri Very nice people excellent customer service. Mr. Hyde is very helpful and a very valuable asset for the company thank you for fast service and answering all my questions. More
by amanda
Employees Worked With
Mike Hyde
May 05, 2016
DANGER, DANGER: Avoid this Service Centre Absolutely the poorest level of service and outcomes ever experienced at an Authorized Dealership. GM should take note. Five service visits required f Absolutely the poorest level of service and outcomes ever experienced at an Authorized Dealership. GM should take note. Five service visits required for them to attempt to resolve warranty issues. Service leadership (Laura and Svend) completely failed to assess demonstrated problems, on multiple occasions and despite the fact that issues were well documented via Internet. When confronted with evidence that they misdiagnosed issues and failed to use common sense, they refused to accept any responsibility in the matters. On the good side the Dealership has good Customer Service Advisors, extremely friendly Shuttle Drivers and a nice Customer Service Lounge, all which you will become well familiar with if you risk service here! More
by dijoe
Employees Worked With
Other Employees :
Svend Pedersen, Papa Ray, Tony Plett, Laura Gibbs, Glen Roscoe
May 04, 2016
Always Great Service, Best Parts Dept in Edmonton!! I am a Huge fan of Doug McLeod's work in the Parts Dept. He has built some great trucks over the years and continues to be one of the best accessory g I am a Huge fan of Doug McLeod's work in the Parts Dept. He has built some great trucks over the years and continues to be one of the best accessory guys in Edmonton. He has a very loyal customer following from his years in that Store and there is a good reason for it. He gets customers what they want and always treats people fairly. Mike is awesome too!!! More
by Jason D
Employees Worked With
Doug Macleod, Mike Hyde
May 04, 2016
Amazing Service and Loyalty I have been dealing Doug and his crew at Capital GMC for almost a decade now and the first word that comes to mind is LOYALTY! They treat you as fami I have been dealing Doug and his crew at Capital GMC for almost a decade now and the first word that comes to mind is LOYALTY! They treat you as family, and always give you an amazing level of service. I would recommend anyone looking for a new or used vehicle, parts and service to their team. It is always a pleasure to work with them, and they truly have the customers needs in mind. More
by The Wheel Guy
May 03, 2016
Great service! Great experience. Kelvin was very thorough and patient when describing the service that was being provided. He was very genuine and provided advice ba Great experience. Kelvin was very thorough and patient when describing the service that was being provided. He was very genuine and provided advice based on me and my vehicle's needs. More
by F-Evo
Employees Worked With
Kelvin Ho
