Capital GMC Buick - Service Centre

Doug in Parts I have bought a few vehicles from this dealership and dealing with Doug in parts for all my extra accessories is fantastic. The man really knows what I have bought a few vehicles from this dealership and dealing with Doug in parts for all my extra accessories is fantastic. The man really knows what your expecting almost that every time I have to stop and think that he's customizing it like it's his own... thanks for the great service Doug More

An Out Of Province Inspection For a Classic Chevrolet Curtis Goodwin got my Chevy in on short notice and my repairs completed quickly and asked if I could leave the car overnight when he found that there Curtis Goodwin got my Chevy in on short notice and my repairs completed quickly and asked if I could leave the car overnight when he found that there were a couple of parts needed. My Classic Chevy has passed the inspection and I can get the vehicle registration done now. More

Great truck extremely poor service My wife and I purchased a new truck in April 2016 . First issue we had was heated seats not coming on when we would start the truck with remote . It t My wife and I purchased a new truck in April 2016 . First issue we had was heated seats not coming on when we would start the truck with remote . It took literally until July to find out that it is normal and they would come on when the outside temp was -15 . It was like pulling teeth trying to get this info something the service advisor should have been able to answer immediately not emailing GFX and what not . Next the dealer installed 3m was bubbling up so we took it in . We received a call that it's done . When we get there all that was done is they cut the bubbles areas out this leaving more paint exposed ,when we expressed our displeasure with this act we were told that we must have installed it because they didn't and what they did was a factor to us . Finally they agreed to fix it properly , truck is ready and they send it to my wife's work . One of her co workers notices dents in the hood and fender where they would have peeled the 3m off and installed new . Wife send a truck back to Capital so they can look at it , next day she gets a call and is told that there is no way that the 3m is taller did this damage so too bad . Well we will fix itourselves and we will not be back to capital for any reason . More

Poor service Brought my 2015 gmc canyon with a flat tire. They repaired the flat buy didn't tighten up the spare back properly so now the rear axle seal is being r Brought my 2015 gmc canyon with a flat tire. They repaired the flat buy didn't tighten up the spare back properly so now the rear axle seal is being repaired. When I was trying to get OEM windshield replaced, they kept insisting on after market with a $100 upcharge over any other glass place. When trying to organise insurance paperwork for the windshield I was given 3 weeks of running around until I mentioned I would go to another dealership then miraculously the paperwork appeared. I bought the truck from Brian McLean GMC on Vancouver island who treated each customer like gold which is why I went to GM. Capital GMC takes the concept of stealer-ship to a whole different level. $43 to look at a piece of trim, even though I told them the piece had something wrong with it. Customer service is non-existent at this place and it really makes me regret buying a GMC. More

Great Staff I recently took my SUV in because the engine light had come on and I must say the service I received was amazing! They knew I had 3 small children and I recently took my SUV in because the engine light had come on and I must say the service I received was amazing! They knew I had 3 small children and they went as far as to pick up my SUV and drop it off for me so that I wouldn't have to take my children out. They did it all with a smile. The drivers were exceptionally nice. I was very pleased with their service and highly recommend GMC Capital. More