Canmore Chrysler Dodge Jeep Ram

Stay away from this place. They were extremely dishonest with me. I was shocked a business could behave in such a way in a small city. This was the service department at least. I cannot comment for the rest with me. I was shocked a business could behave in such a way in a small city. This was the service department at least. I cannot comment for the rest of the dealership. I had an electrical problem a few weeks before. My car stopped on the Hwy and I had to be towed there. After a full electrical system diagnostic, they replaced the battery and said the alternator was fine. $400 for the labour only, I ended up with a new battery that I provided myself as they were offering one at twice the normal price you could find anywhere else. The labour part seemed very inappropriate but whatever, I felt I had no choice but to pay. Yesterday, same issue on the Hwy. I managed to bring the car to them as they were again nearby – by luck or lack thereof. The service advisor, the same I spoke to earlier, told me that they would run the same electrical system diagnostic at the garage’s expense. I made sure this was the case and told them to call me prior to any spending as I was clearly not trusting them by then. Sure enough, the service manager called me later during the day telling me that the alternator needed to be replaced (at about twice the amount my usual garage would charge – I called them just after to check), that they had missed that issue last time, though prior to fixing it I had to pay $188 for the diagnostics. I told her that her service advisor had certified me in the morning that the diagnostic would be free of charge as it was the same work that was done the previous time. I went to the garage and talked first to the service advisor on one on one. He recognized it eventually after trying to dodge his responsibility initially. But when the service manager lady came, he shamefully stayed quiet while she refused to acknowledge that his employee had probably gone beyond his authority or whatever. After arguing as politely but firmly as I could for maybe 10-15 min they just left me and said that if I wanted to get my keys back I had to pay… Which I ended up doing reluctantly and very very frustrated. More

i just received the bed liner i needed for my new Ram1500. it arrived quicker than expected and was a perfect fit. It was easy to deal with the parts person. Ram1500. it arrived quicker than expected and was a perfect fit. It was easy to deal with the parts person. More

I bought a new Vehicle at Canmore Chrysler and couldn't be happier with it. The customer service I received from Ken was very professional and smooth. I did not feel pressured and he answered all my ques be happier with it. The customer service I received from Ken was very professional and smooth. I did not feel pressured and he answered all my questions , and worked out the payment plan to match my budget. Defiantly happy that I shopped local. More

The service team at Canmore Chrysler have been very accommodating. They helped me complete a factory recall on my RAM eco diesel by sourcing the parts needed quickly. Every time I use them for regul accommodating. They helped me complete a factory recall on my RAM eco diesel by sourcing the parts needed quickly. Every time I use them for regular maintenance they exceed my expectations by being thorough and friendly! Fez offered to pick me up at my home in Canmore to pick up the truck. Thankyou More

The whole team at Canmore Chrysler is awesome. Definitely recommended to anyone needing vehicle service. An accurate quote is given for all work and parts that are needed. recommended to anyone needing vehicle service. An accurate quote is given for all work and parts that are needed. More

Our family purchased a new vehicle (2020 ram bighorn) here at the canmore chrysler dealership. The staff are friendly and great customer service overall - audrey here at the canmore chrysler dealership. The staff are friendly and great customer service overall - audrey More

I have been very happy with the service I have received in the past. I don’t go in often as I don’t need much service but it has always been pleasant. in the past. I don’t go in often as I don’t need much service but it has always been pleasant. More

It was a pleasant experience to work with Graham. Although he seemed to have a busy job he did always get back to me. I have been very happy with the product I receive. Although he seemed to have a busy job he did always get back to me. I have been very happy with the product I receive. More

front bearing replacement very disappointed, they forgot to take it out the hanger from my vehicle and they charge me for wheel alignment even front bumper not yet fix until no very disappointed, they forgot to take it out the hanger from my vehicle and they charge me for wheel alignment even front bumper not yet fix until now, i have a work i need to go there then they re-schedule to fix the front bumper my gas my mileage, they are not concern they making money. More

Outstanding as usual Very pleased they always treat my wife with respect and stand by their work. I would recommend this service department with confidence to anyone. Than Very pleased they always treat my wife with respect and stand by their work. I would recommend this service department with confidence to anyone. Thanks guys! More