Cambridge Hyundai
Cambridge, ON
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919 Reviews of Cambridge Hyundai
I brought my car in on June 17 because my engine light was on the mechanic said I didn't have any break line fluid I asked if it was leaking and they said no?..they topped it up and told me to keep an eye was on the mechanic said I didn't have any break line fluid I asked if it was leaking and they said no?..they topped it up and told me to keep an eye on it. I brought it back on Nov 4th because fluid was leaking out all over my parking spot. The receptionist told me it was condensation? But it's still on my drive way and in the spot I park at work. It hasn't evaporated! But then she told me my breaks are rusted and corroded? I asked why that wasn't checked on June 17th and she said she didn't know why? She said she told him to do a more thorough check mean while I am paying $170 for an inspection and I have been driving around for the last 4 months with bad breaks. Still no leak they claim but fluid is coming from somewhere. So now I have to bring my car to another mechanic for an inspection. And the car is still under warranty with only 36000 klms on the car. These people charge $140 for a oil change. I will never purchase another vehicle from Cambridge Hyundai. More
I took my car in to have new winter tires put on my vehicle which I ordered through the dealership. When I ordered my tires I was not told about the installation cost and when I asked about storing the vehicle which I ordered through the dealership. When I ordered my tires I was not told about the installation cost and when I asked about storing the tires I was told they did and again I wasn't told about extra cost. Imagine my surprise when they gave me a bill for over $300.I was quite upset and felt like I had been hustled. It's not the fault of the girls who work at the service desk (they are great),it's the people who are behind the scenes. After having my winter tires installed I had to return at three different times because the monitoring system for the tires wasn't picking up the tire pressure. I waited each time for over two hours. After the second returned visit they put tire sensors on them which one of them fell of the next day. I was told that the service foreman took my vehicle for a test run and everything was fine. Not.The third time of waiting again (another two plus hours)they finally decided to replace the monitoring system which seems to have fixed the problem but they didn't replace the missing tire sensor. After all that inconvenience for me I still love my vehicle. In short I guess I should have realized that there would be a storage fee for my tires but with the money I paid for my winter tires I thought installation would be included. You know they say that hindsight is 20/20. More
I recently brought my car in for service, and the entire experience was excellent from start to finish. The staff was friendly, professional, and transparent about the work being done. They clearly explaine experience was excellent from start to finish. The staff was friendly, professional, and transparent about the work being done. They clearly explained what needed attention and what could wait, which I really appreciated. My car was ready on time, and it’s been running perfectly since. The waiting area was clean and comfortable, and the check-in process was quick and easy. I’ll definitely be coming back for my next service! More
I had an excellent experience at Cambridge Hyundai. The staff were knowledgeable, friendly, and never pushy. They took the time to understand what I was looking for and helped me find the right vehicle The staff were knowledgeable, friendly, and never pushy. They took the time to understand what I was looking for and helped me find the right vehicle within my budget. The entire process — from test drive to financing — was smooth and transparent. I really appreciated the follow-up after my purchase as well. Highly recommend this dealership for anyone looking for a stress-free car buying experience. More
I recently had my vehicle serviced at the Hyundai Service Centre and, as always, the staff were courteous, professional, and helpful. The service was completed on time, and I appreciate their consistent atte Centre and, as always, the staff were courteous, professional, and helpful. The service was completed on time, and I appreciate their consistent attention to detail. That said, I’ve noticed that each visit tends to be quite costly — typically around $500 or more. This time, the service itself cost $474, and I was advised to replace the spark plugs for an additional $696, which I decided to postpone. I believe such maintenance could be made more affordable for customers. Overall, I’m satisfied with the quality of service and the staff’s professionalism, but I hope Hyundai can look into optimizing maintenance costs to enhance long-term customer satisfaction. More
I always feel heard and appreciated when dealing with this dealership. They always do their best to provide quick and efficient service. It's not our closest dealership but they're worth the drive. this dealership. They always do their best to provide quick and efficient service. It's not our closest dealership but they're worth the drive. More
They looked after very quickly. Went out of their way to get a new motor for the car. Which ended up being covered under a motor recall. We had no service records for the car, becau Went out of their way to get a new motor for the car. Which ended up being covered under a motor recall. We had no service records for the car, because we had just purchased it. They suggested tearing down the motor to see if the damage was caused by the motor being defective and it was a defected motor. With 2 days of telling us the the motor was cover we had the car back. Great ladies to deal with. Great job Cambridge Hyundai team. More





