Cambridge Hyundai

Cambridge Hyundai got me new winter tires for a decent price (including installation and storage). Thanks! price (including installation and storage). Thanks! More

The service adviser was great and did her job great through everything that was happening with the car. On the other hand when I got my vehicle back after saying it was ready to picked up the car start through everything that was happening with the car. On the other hand when I got my vehicle back after saying it was ready to picked up the car started horrible and could not keep idle after the, 3rd time trying to start the car it finally started somewhat normal and is now currently backfiring (which it was not before this problem) for what it came in for and long with a new fuel pump that they said it needed. So clearly the car was not even tested and primed to make sure everything was good to go and ready to leave the dealership. It was pretty clear it was just moved out of the tecs bay and parked. Also noticed that the bottom of my steering wheel is all full gashs like when someone got in it chewed the bottom of steering wheel now I have to bring it back to the dealership if this continues. More

Where do I start? Every single time I bring my vehicles in, there are always additional charges on my bill. When I ask what these charges are, the service desk is unab Every single time I bring my vehicles in, there are always additional charges on my bill. When I ask what these charges are, the service desk is unable to provide a proper explanation. I asked to speak with the GM, but he was in a meeting. I asked two different employees that he contact me as soon as he was out and available. Did I hear from him? Nope. I’m still waiting… There has also been significant staff turnover over the last couple years. I have given this location so many chances, and will now only return should I have a warranty issue. I will be obtaining maintenance and services elsewhere. More

Their service center marks up parts 43% which is significantly above the MSRP which appears to be ~25% markup (on the parts I checked) so based on that, you're going to be paying more than you shoul significantly above the MSRP which appears to be ~25% markup (on the parts I checked) so based on that, you're going to be paying more than you should for parts that you could get at other Hyundai dealers that aren't part of the AutoCanada network. Save your money and shop elsewhere. More

Great service from a friendly team. Loved the free car wash. Price for an oil change was actually lower than the chain oil change shops. Nice 👌. Loved the free car wash. Price for an oil change was actually lower than the chain oil change shops. Nice 👌. More

Satisfied with the service. Everything was explained to me and got some recommendations as well. Highly satisfied. Everything was explained to me and got some recommendations as well. Highly satisfied. More

I brought my car in on June 17 because my engine light was on the mechanic said I didn't have any break line fluid I asked if it was leaking and they said no?..they topped it up and told me to keep an eye was on the mechanic said I didn't have any break line fluid I asked if it was leaking and they said no?..they topped it up and told me to keep an eye on it. I brought it back on Nov 4th because fluid was leaking out all over my parking spot. The receptionist told me it was condensation? But it's still on my drive way and in the spot I park at work. It hasn't evaporated! But then she told me my breaks are rusted and corroded? I asked why that wasn't checked on June 17th and she said she didn't know why? She said she told him to do a more thorough check mean while I am paying $170 for an inspection and I have been driving around for the last 4 months with bad breaks. Still no leak they claim but fluid is coming from somewhere. So now I have to bring my car to another mechanic for an inspection. And the car is still under warranty with only 36000 klms on the car. These people charge $140 for a oil change. I will never purchase another vehicle from Cambridge Hyundai. More

Worst dealership ever! Terrible service, dishonest staff, and zero professionalism. I’ll never return or recommend them. Terrible service, dishonest staff, and zero professionalism. I’ll never return or recommend them. More

I took my car in to have new winter tires put on my vehicle which I ordered through the dealership. When I ordered my tires I was not told about the installation cost and when I asked about storing the vehicle which I ordered through the dealership. When I ordered my tires I was not told about the installation cost and when I asked about storing the tires I was told they did and again I wasn't told about extra cost. Imagine my surprise when they gave me a bill for over $300.I was quite upset and felt like I had been hustled. It's not the fault of the girls who work at the service desk (they are great),it's the people who are behind the scenes. After having my winter tires installed I had to return at three different times because the monitoring system for the tires wasn't picking up the tire pressure. I waited each time for over two hours. After the second returned visit they put tire sensors on them which one of them fell of the next day. I was told that the service foreman took my vehicle for a test run and everything was fine. Not.The third time of waiting again (another two plus hours)they finally decided to replace the monitoring system which seems to have fixed the problem but they didn't replace the missing tire sensor. After all that inconvenience for me I still love my vehicle. In short I guess I should have realized that there would be a storage fee for my tires but with the money I paid for my winter tires I thought installation would be included. You know they say that hindsight is 20/20. More

I recently brought my car in for service, and the entire experience was excellent from start to finish. The staff was friendly, professional, and transparent about the work being done. They clearly explaine experience was excellent from start to finish. The staff was friendly, professional, and transparent about the work being done. They clearly explained what needed attention and what could wait, which I really appreciated. My car was ready on time, and it’s been running perfectly since. The waiting area was clean and comfortable, and the check-in process was quick and easy. I’ll definitely be coming back for my next service! More