Cambridge Centre Honda
Cambridge, ON
Filter Reviews by Keyword
By Type
402 Reviews of Cambridge Centre Honda
Very enjoyable experience with outstanding people The dealership was beyound professional and the atmosphere never made me felt pressured. Sales person was welcoming and very thorough, went over and a The dealership was beyound professional and the atmosphere never made me felt pressured. Sales person was welcoming and very thorough, went over and above any expectations I had. Very strong work ethic. More
Purchase of CRV A+ From Sales to Finance to the final pickup, everyone was polite, accommodating, and a pleasure to do business with. Even checking in after delivery of From Sales to Finance to the final pickup, everyone was polite, accommodating, and a pleasure to do business with. Even checking in after delivery of my vehicle to see how things were going - a pleasure doing business with Cambridge Honda! More
Very bad customer service. I called in to book an appointment at least 10 times between Monday 21st to Thursday 24th. Call was keep going into answering. Finally I called servi I called in to book an appointment at least 10 times between Monday 21st to Thursday 24th. Call was keep going into answering. Finally I called service manager to complain about the issue and guess what it went to answering as well. I tried book service appointment online and wasn't able to do it as well. I guess i have to go somewhere else to service my vehicle. More
Devoted to building positive customer relationships I bought my car at this dealership nearly a year ago and have been getting it serviced here as well. I have always found the environment to be friendl I bought my car at this dealership nearly a year ago and have been getting it serviced here as well. I have always found the environment to be friendly and respectful, even when I have just gotten off work (I work a messy job and look not unlike a vagrant at the end of each day). The last time I brought my car in however I had concern which I brought to the attention of Rick. Rick has been the dealer my family has been using for years as he is highly competent and looks out for his customers. He and Ryan, the service manager, looked into my concern immediately and in a way that at no point made me feel belittled. Everything was sorted out in a timely and professional manner. Ryan really went out of his way to make sure there was a happy resolution. The point is, no matter where you go every once and a while something happens that you may be dissatisfied with. But what makes a truly great establishment is how they respond to it, no matter how small and Honda Cambridge really went above and beyond. Thank you. More
I was treated very well by ALL members of Cambridge Honda. I had visited another dealership closer to my home in Guelph and did not get the feeling I was taken seriously about purchasing a new car by their ass I had visited another dealership closer to my home in Guelph and did not get the feeling I was taken seriously about purchasing a new car by their assistant sales manager. Had the feeling it was because I was a female. When I entered Cambridge Honda I was greeted by Kevin and he was extremely professional and welcoming. He gave me pricing and followed up by phone call a few days later. I made an appointmentmentva few days later to test drive a few SUVs along with my husband and again Kevin was very helpful and we purchased a CRV that evening. Tony did all the finance work and made it an easy process. Tanja showed me all the bells and whistles on my car on day of pick up and I learned a lot about the car I didn't know, even though I had a Honda previously. More
good service to assist me finding the right car good service, friendly employees. Finally I purchased a minivan and my whole family likes it. Starting the beginning to the end, I am really happy a good service, friendly employees. Finally I purchased a minivan and my whole family likes it. Starting the beginning to the end, I am really happy and enjoying the experience with these employees. Thanks and please keeping assisting us when we visit next time. More
Excellent My family and I have been taking our Honda's to Cambridge Centre Honda for service for 5 years now - and could not be more please with the customer se My family and I have been taking our Honda's to Cambridge Centre Honda for service for 5 years now - and could not be more please with the customer service experience. The service department is always honest, friendly and take the time to fully explain any work performed or required. We as a family highly recommend Cambridge Centre Honda to anyone looking for a place to get their Honda's serviced. We also purchased a used vehicle form them, and it has been fantastic since day one. More
Easy and pleasant experience We had the good fortune of making a stop to Cambridge Centre Honda when looking for a vehicle on short notice. Our primary contacts were Mohammed (sa We had the good fortune of making a stop to Cambridge Centre Honda when looking for a vehicle on short notice. Our primary contacts were Mohammed (sales) and Scott (all the financials). Both were a pleasure to deal with - very friendly, knowledgeable and genuine. They followed up with us a reasonable amount of times to help us along with anything they could in terms of information, etc. and the fact that we didn't have to go to Service Canada and deal with all the admin stuff there was an added bonus for us! Great job guys! More
AmazingHonda Civic Hatchback 2018 I had a great and smooth experience working with Stan (my sales representative) and Colin (my Finance Manager). They are professional and knows what t I had a great and smooth experience working with Stan (my sales representative) and Colin (my Finance Manager). They are professional and knows what they are doing. During the process the interest rate went high but Colin locked the old good rates for me. Stan helped me with the car, test drive, details, functionality, etc and answered all my questions. Great people to have business with. Will recommend to a friend and family. More
Comfortable, no pressure,knowledgeable friendly From the moment I met Danielle I felt comfortable which I did not at the other dealerships I had visited. She took the time to answer all my questions From the moment I met Danielle I felt comfortable which I did not at the other dealerships I had visited. She took the time to answer all my questions about the two vehicles I was looking at but I wasn't sure which one I wanted or indeed if I wanted to buy either and I told her this. At no time did I feel pressured or that I was wasting her time. She talked with me as if I was the only person that mattered to her at that time. There was no hipe and no b.s. I had a similar experience with Scott. Michelle was extremely helpful when she was showing us all the options on the car. She was very patient and not condesending. My daughter said I would like dealing with the people at this dealer because she has been with them for 13years. We are very happy we went there. More