Cam Clark Ford Airdrie

Friendly accessible staff! My visit was met with friendly staff! Very knowledgeable and easy to reach when I had questions. They put me in the best deal for what I was looking f My visit was met with friendly staff! Very knowledgeable and easy to reach when I had questions. They put me in the best deal for what I was looking for right away! More

Purchase new Escape Had not intended to purchase new car, however ended up buying one. Bryan went above and beyond explaining everything thoroughly to me, was very knowle Had not intended to purchase new car, however ended up buying one. Bryan went above and beyond explaining everything thoroughly to me, was very knowledgeable, easy to understand and when we went for test drive he took the time to show me how everything worked. When we got back he made sure I understood what I was signing and asked if I had any questions. From there I went to see Kristine and she looked after the financing. She was very professional and thorough. Again the time was taken to make sure I understood what I was signing. During this whole process I never felt rushed or pressured, in fact if anything we all found time to laugh, joke and make buying the car enjoyable. I am very happy with the Escape and glad I bought it. More

Service I was very happy with all the service I received from the appointment people I dealt with to the service desk advisors . This was my 5 visit. I was very happy with all the service I received from the appointment people I dealt with to the service desk advisors . This was my 5 visit. More

A pleasant experience. We were greeted when we entered the dealership by sales rep. Matt Decker. He was courteous and helpful. The purchasing process was as usual back and f We were greeted when we entered the dealership by sales rep. Matt Decker. He was courteous and helpful. The purchasing process was as usual back and forth until we reached an amicable agreement. The vehicle was detailed prior to our picking it up. The detailing was ok but because of the amount of dog hair in the vehicle it was a difficult job without removing the seats to properly clean the vehicle. All in all we were happy with our experience at Cam Clark Ford in Ardrie. More

Taylor great, Henry Lam not so much. Salesperson (Taylor) was great! Professional in every way. Went above and beyond to make things work for us and was an absolute pleasure to deal with Salesperson (Taylor) was great! Professional in every way. Went above and beyond to make things work for us and was an absolute pleasure to deal with! The finance manager almost lost the sale due to his unprofessional customer service. He did not listen to our requests, but assumed incorrectly even on a follow up call three days later. He was very condescending and made it feel as if it was our responsibility to “close the deal” all the while making it sound as if we may not even get the deal we had just negotiated with Taylor minutes before. He even said we may not get the 0% financing and was very negative about even getting the deal done for us. He tried to change the conditions of sale more than once which left us completely frustrated. In fact, we nearly walked out on the deal. In short, Henry Lam ruined our purchase experience and almost cost our lovely salesperson (Taylor) a sale. Henry is a detriment to the Ford sales team and we will never deal with him again. We love our new Escape though and thank Taylor for making her part of the process professional, sweet and enjoyable. More

Superb! I dealt with a senior sales staff in the process of selection and buying of a new truck. The salesman was very knowledgeable, courteous, and honest. I I dealt with a senior sales staff in the process of selection and buying of a new truck. The salesman was very knowledgeable, courteous, and honest. In the event he was unsure about anything regarding product or process he would find someone that could answer or deal with any uncertainty. When the salesman retired prior to my truck order arrival, my files, needs, etc were passed on to another salesman who provided fantastic service and a problem free transfer from 1 salesman to another right through to the point I drove off the lease with my new truck. More

One if the best I have dealt with this dealership for thirty years plus. They have always been top notch and this purchase was no different i dont get service done a I have dealt with this dealership for thirty years plus. They have always been top notch and this purchase was no different i dont get service done as the distance is too far and the local dealer does a good job but my loyalty lays with Cam on purchases More

Easy and effortless Ed and Bryce were extremely helpful in clarifying the vehicles and different terms available. I never felt pressured and always felt taken care of. I Ed and Bryce were extremely helpful in clarifying the vehicles and different terms available. I never felt pressured and always felt taken care of. I would recommend! More

Great Experience! After a several attempts at purchasing a vehicle from other dealerships, it was recommended that I go to Cam Clark Ford. The difference was night and After a several attempts at purchasing a vehicle from other dealerships, it was recommended that I go to Cam Clark Ford. The difference was night and day. Zero pressure, knowledgeable staff, and amazing customer service. Mostly importantly, I was treated as though I was making an important financial decision and wanted to ensure I had the right vehicle for me. I've already recommended a number of individuals to Cam Clark Ford and will continue to do so in the future. More

Great Service Experience The service team provided me with excellent service of my 2018 F150. They got me in quickly, got my vehicle back to me when they said they would and p The service team provided me with excellent service of my 2018 F150. They got me in quickly, got my vehicle back to me when they said they would and provided a very timely shuttle service. More