Burlington Toyota

Work was done on time & as directed. Billing- had trouble with credit card reader at time of payment. Paid with debit card. Was surprised to receive an e- invoice not recorded as paid. C Billing- had trouble with credit card reader at time of payment. Paid with debit card. Was surprised to receive an e- invoice not recorded as paid. Called service dept. who informed me that me debit card receipt would suffice as proof of payment. Would be more comfortable if e-invoice was marked paid. More

Great service without an appointment I dopped in without and appointment for a initial service on my new Rav4 ( my apptmt was actually for a week away. The service folk accommodated me I dopped in without and appointment for a initial service on my new Rav4 ( my apptmt was actually for a week away. The service folk accommodated me nicely and I was out within the hour. Thanks, More

Friendly and fast service I was greeted in a friendly manner. The service representative was kind and knew exactly what needed to be fixed when I brought the broken piece in. I was greeted in a friendly manner. The service representative was kind and knew exactly what needed to be fixed when I brought the broken piece in. I did not have an appointment but they got me in anyways and fixed my car very quickly. More

Great buying experience with Jamie Having been to several other dealers while looking for a 2014 Corolla and I was underwhelmed with the responses I was getting from their Sales Dept. Having been to several other dealers while looking for a 2014 Corolla and I was underwhelmed with the responses I was getting from their Sales Dept. However, my experience at Burlington Toyota was great. Jamie (Sales) was a refreshing change. Rita (Finance?) was exceedingly helpful. I live a long way from this dealership but will absolutely be back. More

Great Service Experience Adam was awesome. Heard a sound and felt vibration in the front end of my 2014 Yaris, I immediately too the car in without an appointment as I felt it Adam was awesome. Heard a sound and felt vibration in the front end of my 2014 Yaris, I immediately too the car in without an appointment as I felt it was not safe to drive. Adam the Service Adviser was able to have the car looked at and repaired same day. When I picked up the car later that day, Adam was there to give me an overview of the problem explain the paperwork to me and also (very big) show me where my car was parked. More

Will Always Keep Coming Back This is the second car I have bought from the Burlington Dealership and again I have LOVED my experience. I was helped by Hamed who was nothing but am This is the second car I have bought from the Burlington Dealership and again I have LOVED my experience. I was helped by Hamed who was nothing but amazing! Not only was he friendly and kind, he was helpful and understanding. He was funny and I enjoyed being there. I really wanted a quick and efficient trade-in and upgrade and all was complete within an hour or so which was perfect. Great Customer Service, Great Staff ! I live in Toronto and specifically drive to this dealership because of the people and the trust I have for it. More

Courteous Customer Satisfaction The service rep had my paperwork in her hand walking towards my car before I had shut off the engine - they were ready for me - I went in a had a ve The service rep had my paperwork in her hand walking towards my car before I had shut off the engine - they were ready for me - I went in a had a very nice cup of coffee got caught up on the local news and they were calling my name - I wasn't even late for work! Typical - organized - efficient - friendly. More

Efficient and pleasant. I am always met with courtesy and respect and my service is completed in an efficient and timely manner. The surroundings are pleasant and the staff I am always met with courtesy and respect and my service is completed in an efficient and timely manner. The surroundings are pleasant and the staff are professional. More

Great After a lengthy delay which was not the dealers fault, I got an apt for a recall on the airbag. The dealer expected my arrival and took my car in rig After a lengthy delay which was not the dealers fault, I got an apt for a recall on the airbag. The dealer expected my arrival and took my car in right away. I was very comfortable waiting a reasonable amount of time. Very happy with the service! Barb More

Efficient , polite and fair My experience was short and sweet. The team was able to take my car without appointment. I waited, had a coffee and soon the service rep advised that My experience was short and sweet. The team was able to take my car without appointment. I waited, had a coffee and soon the service rep advised that the Interior air filter was dirty. Recommended to replace and it was done....Thanks Toyota Burlington More