Burlington Toyota

Excellent! Pleasant and competent staff. Good at setting expectations for duration of service. Work was well done. Waiting area is clean and comfortable. Was Pleasant and competent staff. Good at setting expectations for duration of service. Work was well done. Waiting area is clean and comfortable. Washrooms are clean. More

Great Staff We arrived a bit early, but was taken in right away. The job that was required to be done was done in a very timely manner. Our advisor was very pleas We arrived a bit early, but was taken in right away. The job that was required to be done was done in a very timely manner. Our advisor was very pleasant and took care of our needs. Thank You More

Fantastic experience good honest people, job well done, will go again if there is anymore repair required for my Toyota Venza. Nice shuttle service overall a very good exp good honest people, job well done, will go again if there is anymore repair required for my Toyota Venza. Nice shuttle service overall a very good experience More

Fantastic! Salny was an amazing sales associate. She answered all of our questions, was patient, and had an extremely positive attitude. She wasn't pushy at all, Salny was an amazing sales associate. She answered all of our questions, was patient, and had an extremely positive attitude. She wasn't pushy at all, and made sure we felt comfortable prior to purchasing. She made our whole experience great, and went the extra mile to ensure we knew what was going on. Coming from BC, we weren't familiar with the rules and regulations in Ontario, however, Salny made sure to inform us and let us know what we needed to get done to ensure we would be ready for pick up. Truly an awesome experience. Thank you Salny! More

Friendly, Communicative, Easy Dropped my car off overnight for a regular service, had it back the next day within a few hours of my appointment time. The service adviser was very f Dropped my car off overnight for a regular service, had it back the next day within a few hours of my appointment time. The service adviser was very friendly and communicative (even though I went to the wrong department to pick up my car), as was the service receptionist. I was out of there within 10 minutes of arriving to pick up my car. The complimentary wash was also very well done. More

Fast attention without having an appointment. Got a tire warning light and the service agent did an immediate check and fitted me in without an appointment. The service was quick and although it c Got a tire warning light and the service agent did an immediate check and fitted me in without an appointment. The service was quick and although it cost me a new tire I was very satisfied with the excellent service. More

VERY SATISFIED WITH SERVICE AND MY CAR I was taken care of as soon as I arrived for my appt. The shuttle driver was prompt and efficient both taking me home and picking me up. I have noth I was taken care of as soon as I arrived for my appt. The shuttle driver was prompt and efficient both taking me home and picking me up. I have nothing but praise for Toyota and the courteous way I was treated. More

Amazing Service!!!! Matt was an absolute pleasure to be dealing with. An asset to the company!!!! Keep up the great work!!! I will definitely be returning for service and Matt was an absolute pleasure to be dealing with. An asset to the company!!!! Keep up the great work!!! I will definitely be returning for service and hope to god i get Matt again!!! More

Customer focused visit It starts with a smiling and courteous welcome. The service to be completed is detailed and completed. A smiling body returns to say it is completed. It starts with a smiling and courteous welcome. The service to be completed is detailed and completed. A smiling body returns to say it is completed. I finished my complimentary coffee and put down the newspaper I was reading and head home following a positive experience with professional people who show they care about their customers. Thanks! More

Always fast and easy Although my vehicle is beyond the warrantee, I continue to take it to this dealership because they know me, my driving habits, and they know my car. Although my vehicle is beyond the warrantee, I continue to take it to this dealership because they know me, my driving habits, and they know my car. They are very good about doing what needs to be done and not trying to get me to do more! When I queried the soundness of my tires, the tech was clear that , given the kind of driving I do, I still have enough tread left to last till Christmas, anyway. He didn't try to sell me new tires right now - which I appreciated. Service is always fast - I just roll up to the door and pull inside. They have plenty of service guys there to greet customers so things move pretty smoothly. Free coffee while you wait, free wi-fi, and friendly check-outs. More