Budds' BMW Oakville
Oakville, ON
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712 Reviews of Budds' BMW Oakville
Although this was my first time experience with BMW, it was not my first time buying from Lee. In fact I have purchased a total of five cars from Lee over the years and I can honestly say I am now driving was not my first time buying from Lee. In fact I have purchased a total of five cars from Lee over the years and I can honestly say I am now driving a BMW because of the exceptional service I knew I would experience dealing with Lee again - And I did! Lee knows his product inside out which is most helpful and frankly, I count on it. But even better than his deep product knowledge is the attention he pays to me and what I want from a car. I know when he makes a recommendation it is because he understands my priorities and driving requirements. My experience with him over the years has been consistent in this regard - when he recommends something to me, it has always worked out to be just what I want and in my best interests. The car is great - it performs exactly as Lee said it would and I am really pleased with it. More importantly, though, I also know that the first sign of any problem Lee will be there to help me. And like I said THAT confidence is why I now drive a BMW! More
I have purchased a number of vehicles through Wayne Carr at Budds, and he's terrific. Wayne is an open and honest person, who's not afraid to tell you when something you want doesnt make sense, even if it at Budds, and he's terrific. Wayne is an open and honest person, who's not afraid to tell you when something you want doesnt make sense, even if it means foregoing the easy sale. He's also shown a willingness to step out of a pure sales role and help meet other needs I have related to the dealership, which has been greatly appreciated. Budds has earned my business over the years, which is why I keep coming back. More
We had an urgent situation and needed to replace a car we just lost in an accident. From the moment we walked in the door, to the moment we left with our new X3 the process at Budd's was excellent. The just lost in an accident. From the moment we walked in the door, to the moment we left with our new X3 the process at Budd's was excellent. The always smiling and friendly reception personnel and the professionalism of Lee made this process very positive. I was leery and don't usually like the sometimes pretentious vibe of 'higher-end' dealers. I experienced nothing of the sort here. Lee Andrews was great to deal with. He was straight forward and honest, knew his product and the competition, and was very personable to boot. No complaints from this customer. More
Matt has continued to provide excellent 'after purchase' customer service. He followed up on my winter driving plans, and recommended winter tires. The dealership also offered a half day course for women to customer service. He followed up on my winter driving plans, and recommended winter tires. The dealership also offered a half day course for women to improve your knowledge of your vehicle and its maintenance. Excellent! More
Professional, understanding and patient are a few of the words to describe Matt and the service at Budds. My wife and myself have purchased vehicles at Budds and both of us have recommended this dealership words to describe Matt and the service at Budds. My wife and myself have purchased vehicles at Budds and both of us have recommended this dealership to our family and friends. Other dealerships do not come close to the customer service standard that the employees at Budds have reached. More
Matt Salvian was an excellent sales person, he was knowledgeable about the SUV BMW X3. I will do business with him again and recommend him to my friends and family. knowledgeable about the SUV BMW X3. I will do business with him again and recommend him to my friends and family. More
My fiancee and I purchased our last new vehicle from Matt. As someone in sales I can state that Matt exemplifies outstanding customer service. His follow-up and concern for the happiness of his customer Matt. As someone in sales I can state that Matt exemplifies outstanding customer service. His follow-up and concern for the happiness of his customers refreshing given that this level of customer service is not the norm these days. More
The service offered by Matt Salvian is very professional. He is very patient and helped us find the best vehicule for us. He is attentive to his customers and knows what he is talking about. The after sale s He is very patient and helped us find the best vehicule for us. He is attentive to his customers and knows what he is talking about. The after sale service is also very good. I'm new to the BMW family and I'm in love with my car. For sure I will return to see Matt when I'll need to change my car. Thank you Matt! More
I purchased a new BMW from Budd's BMW in June 2012. This was my first experience dealing with Budd's BMW. Rich Acosta was the sales representative that I dealt with. The entire transaction was handled in was my first experience dealing with Budd's BMW. Rich Acosta was the sales representative that I dealt with. The entire transaction was handled in a very professional manner by Rich and the team at Budd's. It was a pleasure doing business with Rich and Budd's and I intend to be a repeat customer. I would strongly recommend Budd's to other potential purchasers. More
I have been buying automobiles from Budd's for over 16 years and Wayne has been my Budd's sales representative for almost all of those years. I have always found Wayne to be very friendly yet professional years and Wayne has been my Budd's sales representative for almost all of those years. I have always found Wayne to be very friendly yet professional in his sales approach. He is a very honest person and will only recommend options that he truly believes will add value to both my automobile purchase and driving experience. I find that Wayne is typical of the people that work at Budd's. Wayne and the other sales people as well as the service and parts staff are all very professional and helpful. On a number of occassions the service representatives have provided amazingly great service! Darryl Budd and his team are top notch professionals that provide great value to the BMW purchase and ownership experience. More





