Budds' BMW Oakville

The purchase experience was great I test drove used BMWs at three dealers including Budd's and I would rate the Budd's experience as the best because of sales person Mush (Mushtaq Mush I test drove used BMWs at three dealers including Budd's and I would rate the Budd's experience as the best because of sales person Mush (Mushtaq Mush). He really has the ideal personality for auto sales. Friendly and engaging; loves cars; knows BMW incredibly well. (In terms of engaging with the customer, he was much better than the sales guys at the two other BMW dealers.) I was interested in Budd's 2015 M235i XDrive but mentioned that I was also considering various 335i models at other dealers. After the test drive of the M235i, Mush got me to drive one of their used 340i too, to appreciate the difference in the cars, back to back. (I still went to the other two dealers to test drive three 335i's but that was probably unnecessary. The M235i was the right car for me as I should have known from the first experience with Mush.) The negotiation on price was straight forward. I offered $x plus HST, including a one year extended BMW warranty, and they came back at $400 more. Still good value so I said yes. Business Manager Mark Diab was also helpful, and gave me some useful advice about financing that had not occurred to me. Both are gentlemen, businesslike but friendly, and I felt like a valued customer. I live closer to another BMW dealer so I won't likely service my M235i at Budd's, so I will not be able to comment on that aspect. More

calm and professional Selman was a pleasure to work with. Buying a car requires many variables to consider before deciding and Selman's calm approach and sharing of informa Selman was a pleasure to work with. Buying a car requires many variables to consider before deciding and Selman's calm approach and sharing of information ensured that buying a new car was a good experience, not stressful! thanks Selman More

Corey Scarfo - Excellent Service and Demeanour driven Corey has hands been the best experience - excellent and world class customer service, do not hesitate to work with Corey for all your BMW needs Corey has hands been the best experience - excellent and world class customer service, do not hesitate to work with Corey for all your BMW needs More

Pleasant experience. The dealership and sales person made purchasing a new vehicle unstressful. Everything explained with questions answered properly and professionally. A The dealership and sales person made purchasing a new vehicle unstressful. Everything explained with questions answered properly and professionally. All staff members extremely helpful and courteous. More

Before and After Sales Excellence Rich has been most helpful whenever I send a note on ANYTHING!!! I have asked him about my phone connection to lowering the spoiler.......response w Rich has been most helpful whenever I send a note on ANYTHING!!! I have asked him about my phone connection to lowering the spoiler.......response was quick and efficient even on those EASY issues......a pleasure to deal with. More

The service we received at Budds BMW was really good For last 3.5 years, members of our family bought 3 new cars from this dealership. If I want to add something more- it is very good impression from dea For last 3.5 years, members of our family bought 3 new cars from this dealership. If I want to add something more- it is very good impression from dealing with Rich Acosta and Jeff Budd. More

Always a pleasant experience When you walk in you are met with friendly staff in both the service department and sales who go over the top to ensure the best possible experience. When you walk in you are met with friendly staff in both the service department and sales who go over the top to ensure the best possible experience. They have made a repeat customer out of me offering fair and knowledgeable recommendations. I have never been frustrated or stressed out as integrity is always apparent when dealing with Budds’ BMW and specifically Rich and Scott in the sales department. More

Great Service by Joelene Joelene provides extremely responsive service, always seeking to go above and beyond. I have had the pleasure of working with her for about a year an Joelene provides extremely responsive service, always seeking to go above and beyond. I have had the pleasure of working with her for about a year and all experiences to date have been excellent. Jack P More

Great customer service Budds service has been very good overall. I would like to especially point out that Joelene has always gone above and beyond in accommodating busy sch Budds service has been very good overall. I would like to especially point out that Joelene has always gone above and beyond in accommodating busy schedules of the clients as well as being pro-active and being able to provide assistance outside of business hours. It is because of Joelene's customer centric approach that I will continue to patronize Budds. More

A service experience like no other Joelene, with the assistance of a great team, has provided a level of care that surpasses all expectations of how a service department can meet and ex Joelene, with the assistance of a great team, has provided a level of care that surpasses all expectations of how a service department can meet and exceed the needs of their customers. My relationship with Joelene is like that of an old friend who has my best interest at heart. As my X6M is a great example of what current technology can offer, Budds' also is a great example of what a service department can be. Joelene is a bubbly, enthusiastic and quite knowable lady extending an exceptional service experience to those of us whom she serves. More