Brossard Mazda

I hate our new Mazda and it hasn't even been delivered! We signed our contract nine days ago with a projected delivery date of today. Unfortunately the dealership had only one colour in stock and it was the We signed our contract nine days ago with a projected delivery date of today. Unfortunately the dealership had only one colour in stock and it was the only one we absolutely did not want. We were told several dealerships had other colours in stock, so there would be a short delay in locating and obtaining "our" vehicle. Five days ago we called for an update. So far, the salesman has refused to call us back. After many, many days of unreturned telephone calls, we discovered no action whatsoever had been taken. We were told our situation was so unusual that we would be receiving a telephone call today from a vice president. It has taken several telephone calls today to learn from a manager that this will not be happening. Primarily because I am a liar -- every statement of fact I make is untrue. We have now been informed that it will be another two to three weeks before "our" car can be located and delivered. Had we known that it would take up to four weeks to obtain a 2014 model car from this dealership we would have gone elsewhere. Mazda was only one of several manufacturers we had been considering, and fast delivery was our primary criterion. Being female, the latest conversation I had with the dealership (a manager) consisted of being told in a very loud voice that nothing I said was true. My (fantasy) expectations were unreasonable because everyone knows that no car is ever delivered without a long delay if purchased near the end of the month. In fact, plenty (27?) of reasonable customers have been waiting patiently for around two months. When I passed the telephone to my husband he was treated like a human being. So, if you want to do business with a dealership whose employees mislead you, keep you in the dark, yell at you and call you a liar, why not give Brossard Mazda a try? More